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Field Service Manager Jobs in Maple Grove, MN (NOW HIRING)

CAIRE

Field Service Tech I

Saint Paul, MN · On-site

Meets standards set by Field Service Manager for improving customer satisfaction and reducing warranty expenses and advises design engineering, as requested to produce the most serviceable and ...

Fluence Corp.

Field Service Engineer

Plymouth, MN · On-site +1

Description Are you a Field Service Engineer seeking a dynamic opportunity with a publicly traded ... Manage service schedules and prioritize tasks effectively * Perform start up of newly installed ...

BLM Group

Field Service Technician

Minneapolis, MN

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

Rivian

Manager, Field Service

Saint Louis Park, MN · On-site

Manage and be accountable for high value inventory reconciliation * Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams * Work in partnership with cross ...

Rivian

Manager, Field Service

Saint Louis Park, MN

Manage and be accountable for high value inventory reconciliation * Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams * Work in partnership with cross ...

ITW Hobart Service

Service Manager

Edina, MN · On-site

Developing, maintaining, and managing a highly technical field service team * Support technicians by assisting with installations, preventative maintenance, warranty and post-warranty support ...

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All JobsField Service JobsField Service Manager JobsField Service Manager Jobs in Maple Grove, MN

Field Service Manager information

See Maple Grove, MN salary details

$30.2K

$75.5K

$136.2K

How much do field service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for field service manager in Maple Grove, MN is $75,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $84,000.00 per year, depending on experience, location, and employer.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What cities near Maple Grove, MN are hiring for Field Service Manager jobs? Cities near Maple Grove, MN with the most Field Service Manager job openings:
Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,513 per year, or $36.3 per hour.

Field Service Manager

Wright Technical Services

Minneapolis, MN • On-site

Full-time

Posted 14 days ago

Job description

Title: Field Service Manager
Type: FTE, Hourly (Overtime Eligible)
Location: Minneapolis, MN – up to 50% regional travel
Schedule: Monday-Friday day shift, occasional emergency response
Eligibility: US Permanent Residency is required for this role

Job Summary

Ready to lead the team that keeps critical science safe? Our client has certified controlled environments for over 45 years — the cleanrooms, biosafety cabinets, and fume hoods that pharmaceutical, medical device, and research clients depend on. They're 100% founder and employee owned, and looking for a Field Service Manager to lead the team of specialized field technicians across Minnesota and the region.

This is a hands-on leadership role. Your time splits between the office and client sites, balancing administrative oversight with direct field involvement. You'll need high adaptability and the readiness to step in on-site whenever compliance is on the line.

If you know controlled-environment testing inside and out, take pride in "zero-error" documentation, and want to build technicians into experts, we want to talk to you.

Qualifications and Requirements

  • Industry expertise: 5+ years in cleanroom certification or environmental monitoring.
  • Regulatory knowledge: Deep familiarity with ISO, CETA, and other bodies governing controlled-environment regulations.
  • Leadership: Proven experience managing a field-based team, including performance tracking and conflict resolution is highly preferred.
  • Detail orientation: A "zero-error" mindset toward documentation and data integrity.
  • Hands-on flexibility: Willingness to mobilize into the field when technicians are unavailable, so clients maintain uninterrupted compliance. Valid driver's license required.

Duties and Responsibilities

  • Lead the field team: Manage the daily deployment, attendance, and on-site conduct of field service technicians, ensuring they arrive prepared with calibrated equipment and a firm grasp of site-specific protocols.
  • Own quality & compliance: Review and approve certification reports for accuracy, and ensure all testing is performed strictly to ISO 14644, USP 797, USP 800, and other applicable standards.
  • Be the go-to for the tough calls: Act as primary technical lead for emergency service calls and critical rechecks — troubleshooting and resolving complex compliance issues or failed tests on-site.
  • Develop the team: Lead onboarding and training for new technicians and ongoing development for senior staff, turning junior techs into subject matter experts.
  • Audit the field: Conduct regular field audits to verify technicians follow SOPs and produce accurate, defensible test results.
  • Partner with clients: Serve as the technical lead during client meetings and audits, explaining results clearly and building trust.
  • Drive improvement: Champion top-down and bottom-up improvements across the company.