ZipRecruiter

Log In

1

Fidelity Call Center Jobs (NOW HIRING)

GLORY

Dispatch Agent- Dallas, TX

Carrollton, TX · On-site +1

$18 - $20/hr

Service - Call Centre/Customer Service Employment Type: Permanent - Full Time Location: United ... Benefits: * 401(k) Retirement Plan with Fidelity - 2.5% Base contribution paid toward your ...

next page

Showing results 1-20

All JobsFidelity Call Center Jobs

Fidelity Call Center information

See salary details

$29.5K

$63.8K

$109.5K

How much do fidelity call center jobs pay per year?

As of Jul 21, 2026, the average yearly pay for fidelity call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Fidelity Call Center position, and why are they important?

To thrive as a Fidelity Call Center representative, you need strong customer service abilities, proficiency in handling financial inquiries, and typically a background in finance, business, or related experience. Familiarity with CRM software, proprietary trading platforms, and relevant securities licensing (such as Series 7 or 63) is often required. Excellent communication, active listening, and problem-solving skills help set candidates apart in this client-facing role. These skills ensure accurate, efficient service and positive client interactions in a fast-paced, highly regulated environment.

What is the highest paying call center job?

In a call center, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they may involve overseeing teams, processes, and performance metrics.

Is it hard to get hired at Fidelity?

Getting hired for a Fidelity Call Center position can be competitive, as the company looks for candidates with strong communication skills, customer service experience, and the ability to work in a fast-paced environment. The hiring process typically involves multiple interview stages and assessments, but candidates with relevant experience and a good understanding of financial services have a better chance of success.

How much does Fidelity pay starting out?

Starting pay for a Fidelity Call Center representative typically ranges from $16 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as health insurance and paid time off, with opportunities for advancement and skill development in customer service and financial products.

Is Fidelity call center a good job?

Fidelity call center jobs typically involve customer service and support roles that require strong communication skills and familiarity with financial products. These positions often offer regular schedules, training, and opportunities for advancement, making them a stable option for those interested in finance and client interaction. Job satisfaction can vary based on individual preferences and work environment.

What is a Fidelity Call Center job?

A Fidelity Call Center job involves assisting customers with inquiries related to their accounts, investments, and financial services. Representatives provide guidance on transactions, troubleshoot account issues, and offer information about Fidelity's products. Strong communication, problem-solving skills, and financial knowledge are essential. Employees may also educate clients on digital tools and help them navigate Fidelity's online platforms. This role requires a customer-focused approach to ensure a positive experience.

What does a typical day look like for a Fidelity Call Center representative?

A typical day for a Fidelity Call Center representative involves fielding inbound customer calls to answer questions about investment accounts, provide technical support for online platforms, resolve transaction issues, and guide clients through financial processes. Representatives often collaborate with team members and managers to resolve complex cases and ensure compliance with industry regulations. Training and regular updates are provided to keep staff informed about new products, policies, and market trends. The role can be fast-paced and dynamic, offering opportunities to develop financial acumen and advance to roles such as senior specialist, team lead, or supervisor.

More about Fidelity Call Center jobs
What cities are hiring for Fidelity Call Center jobs? Cities with the most Fidelity Call Center job openings:
What states have the most Fidelity Call Center jobs? States with the most job openings for Fidelity Call Center jobs include:
What job categories do people searching Fidelity Call Center jobs look for? The top searched job categories for Fidelity Call Center jobs are:
Fidelity Call Center jobs near you
Infographic showing various Fidelity Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.
(Remote) Licensed Life Insurance Sales Representative

(Remote) Licensed Life Insurance Sales Representative

Fidelity Life

Tempe, AZ • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Licensed Life Insurance Sales Representative
Sales | Full-time | Remote within Arizona, Illinois, or Texas

Are you a licensed life insurance professional looking for consistent inbound lead flow, uncapped earning potential, and the ability to sell without cold calling or self-generated prospecting?

eFinancial is seeking motivated, performance-driven licensed agents who thrive in a high-volume phone sales environment and want the opportunity to ramp quickly in a proven direct-to-consumer sales model. This role is ideal for agents with prior telesales, final expense, inbound insurance, or call-center sales experience who are ready to focus on closing business instead of chasing leads.

 Who we are:

Since 1896, Fidelity Life has been redefining the life insurance industry by applying new technologies and processes to make it easier, faster, and more affordable for today’s families to get the coverage they need. Our long track record of innovation, revolution, and leadership includes: One of the first groups to sell life insurance policies to both women and men The first company to deploy technology to bring agent/client/underwriter together at point-of-sale (POS) Pioneered the use of predictive analytics to streamline the new business process and revolutionize the speed with which policies can be issued eFinancial, an online and call-center-based insurance agency with a proven direct-to-consumer life insurance model, was acquired by Fidelity Life in 2009.

By blending life insurance, sales, and technology, we have become a fast-growing organization offering exciting remote opportunities! Our growing organization wants people that can be a culture fit and a culture add. We value the diversity of thought and the inclusion of everyone that plays a part in our success. If you value putting people first, operating with excellence, being a passionate team player, and making a difference, consider joining our innovative, revolutionary, and leading team.

In this role, you will connect with individuals using our advanced auto-dialing system. Your primary goal will be to provide individuals and families across the nation with peace of mind through the sale of eFinancial’s innovative life insurance products, delivering a seamless purchasing experience. Our team members are known for their result-driven approach, empathy, and commitment to ethical business practices.

What You’ll Do:

In this role, you will work directly with inbound warm leads through our advanced dialing technology to help individuals and families secure life insurance coverage that fits their needs. You’ll guide customers through the sales process, overcome objections, build trust quickly, and deliver an efficient purchasing experience while operating in a fast-paced, metrics-driven environment. 

Why Licensed Agents Choose eFinancial: 

  • 100% inbound warm leads — no cold calling or self-generated prospecting
  • Remote work environment with company-provided support
  • High-volume sales environment with consistent opportunity flow
  • Faster ramp opportunities for licensed agents
  • Uncapped commission structure with strong earning potential
  • Proven direct-to-consumer sales model
  • Paid training and onboarding support
  • W2 benefits including PTO, medical, dental, vision, and 401(k)
  • Career growth opportunities into advanced sales roles

 What Sets Us Apart:

  • Inbound Lead Flow: Focus on selling, not finding customers
  • Remote Flexibility: Work from home while being part of a collaborative sales organization
  • Performance-Based Earnings: Compensation includes hourly base pay plus uncapped commission opportunities
  • Growth Opportunity: Licensed agents who perform successfully may become eligible for promotion opportunities
  • High-Earning Potential: In 2025, our average starting account executive earned over $107,000
  • Comprehensive Benefits: Medical, dental, vision, PTO, paid holidays, 401(k), and more
  • Meaningful Work: Help families across the country secure financial protection and peace of mind

What We’re Looking For:

  • Active Life Insurance License preferred
  • Prior insurance telesales, final expense, inbound insurance sales, or call-center sales experience strongly preferred
  • Strong phone presence and objection-handling skills
  • Ability to thrive in a fast-paced, high-volume sales environment
  • Comfortable working in a metrics-driven and performance-focused role
  • Strong communication and rapport-building abilities
  • Coachable mindset with willingness to adapt and improve
  • Comfortable navigating multiple systems and technology platforms simultaneously
  • Dependable, self-motivated, and results-oriented

Compensation: 

Compensation includes hourly base pay of $15 an hour plus bonus and uncapped commission opportunities. Licensed agents with prior high-volume insurance sales experience often ramp more quickly and maximize earning potential earlier in the role. 

Benefits: We believe in taking care of our employees and their families. We offer a comprehensive benefits package designed to support your health, well-being, and financial future. Here’s a look at what we provide:  

  • Medical Insurance: Choose from a variety of plans to fit your healthcare needs.
  • Dental Insurance: Coverage for preventive, basic, and major dental services.
  • Employer-Paid Vision: Comprehensive eye care coverage at no cost to you.
  • Employer-Paid Basic Life and AD&D Insurance: Peace of mind and additional protection.
  • Employer-Paid Short-Term and Long-Term Disability Insurance: Financial support in case of illness or injury.
  • 401(k) Plan: Save for your future with a company match to help you grow your retirement savings.
  • PTO and Sick Time accrue each pay period: Take time off when you need it

 Equal Opportunity:

 Efinancial LLC and Fidelity Life Association are equal-opportunity employers. We value diversity and make employment decisions based on qualifications, without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability, or any other legally protected status.

 If you're driven by excellence, teamwork, and a commitment to making a difference, consider joining our innovative and leading team. Your potential at our company is limited only by your capabilities and aspirations.

 Apply Now to Begin Your Journey!

 EEOC/OTHER

Efinancial LLC, Fidelity Life Association, its parents subsidiaries and affiliates (collectively “The Company”) are equal employment opportunity employers. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability or any status protected by law. We assure you that your opportunity for employment with this Company depends solely on your qualifications.

Disclaimer: This position requires obtaining a life insurance license in addition to our standard background check. The licensing process can involve a more in-depth background review. If you have prior criminal record this may impact licensure.

Remote work is not available in the following States:  Alabama, Alaska, Arkansas, California, Colorado, Connecticut, Hawaii, Idaho, Kentucky, Maine,  Massachusetts, Minnesota, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Rhode Island, South Dakota, Utah, Vermont, Virginia, West Virginia, Washington, Washington DC, Wyoming

#LI-CTW1 #remotework #insurance #sales #workfromhome #WFH #IND-Corporate #IND #LI-Remote #FidelityLifeAssociation #Remote #Hiring #eFinancial

Apply