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Fertility Advocate Jobs (NOW HIRING)

Progyny

Progyny Care Advocate, RN

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Progyny Care Advocate (PCA) RN plays a critical role in supporting members throughout their ... This includes helping members understand and maximize their benefits across fertility ...

Progyny

Progyny Care Advocate, RN

New York, NY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Progyny Care Advocate (PCA) RN plays a critical role in supporting members throughout their ... This includes helping members understand and maximize their benefits across fertility ...

Mission Hospital

Patient Advocate

Austin, TX · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a(an) Patient Advocate with St. David's South Austin Medical Center you can be a part of an ... Additional benefits for fertility and family building, adoption assistance, life insurance ...

Pinnacle Fertility

Patient Navigator

Chandler, AZ · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high ... Advocate for patients' needs and help resolve any issues or barriers to care * Assist with after ...

Progyny

Progyny Care Advocate, RN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Progyny Care Advocate (PCA) RN plays a critical role in supporting members throughout their ... This includes helping members understand and maximize their benefits across fertility ...

Pinnacle Fertility

Patient Navigator

Glendale, AZ · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Navigator Pinnacle Fertility is a leader in physician-centric fertility care, supporting ... Advocate for patients' needs and help resolve any issues or barriers to care * Assist with after ...

Pinnacle Fertility

Patient Navigator

Chicago, IL · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fertility experience preferred. * Skills: * Strong knowledge of healthcare systems, insurance processes, and patient advocacy. * Excellent communication, organizational, and problem-solving skills.

Pinnacle Fertility

Patient Navigator

Chicago, IL · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fertility experience preferred. * Skills: * Strong knowledge of healthcare systems, insurance processes, and patient advocacy. * Excellent communication, organizational, and problem-solving skills.

New

Pinnacle Fertility

Patient Navigator

Chandler, AZ · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high ... Advocate for patients' needs and help resolve any issues or barriers to care * Assist with after ...

Pinnacle Fertility

Patient Navigator

Los Angeles, CA · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high ... Advocate for patients' needs and help resolve any issues or barriers to care. * Assist with after ...

Duke Health

Clinical Nurse II-Fertility

Morrisville, NC · On-site

... strong advocates of specialty nursing certification. * Duke University Health System has 6000 ... Relocation Assistance (based on eligibility) JOB LOCATION Duke Fertility Center - 5601 Arringdon ...

Pinnacle Fertility

Patient Navigator

Los Angeles, CA · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high ... Advocate for patients' needs and help resolve any issues or barriers to care. * Assist with after ...

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Fertility Advocate information

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How much do fertility advocate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for fertility advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is a fertility advocate?

Fertility Advocates are professionals or individuals who provide support, information, and guidance to people navigating fertility challenges. They help raise awareness about fertility issues, connect individuals with resources, and often advocate for improved access to fertility treatments and support services. Fertility Advocates may work for organizations, clinics, or independently, and can be a valuable source of emotional support and practical advice for those experiencing infertility or undergoing fertility treatments.

What are some common challenges a fertility advocate faces when supporting clients through treatment options?

Fertility Advocates often encounter challenges such as navigating the emotional complexities clients experience during fertility treatments and helping them understand a wide array of medical options. Advocates must balance providing empathetic support while delivering clear, accurate information about procedures, costs, and potential outcomes. They frequently collaborate with medical professionals, counselors, and insurance providers to ensure clients receive holistic support. Building trust and maintaining confidentiality are also essential aspects of the role.

What are the key skills and qualifications needed to thrive as a fertility advocate, and why are they important?

To thrive as a Fertility Advocate, you generally need a background in reproductive health, counseling, or social work, often supported by relevant certifications or degrees. Familiarity with fertility treatment protocols, patient management systems, and advocacy tools is typically required. Excellent communication, empathy, and cultural sensitivity are crucial soft skills for supporting clients through emotionally challenging journeys. These skills ensure that clients receive accurate information, compassionate guidance, and effective advocacy throughout their fertility experiences.

What is the difference between Fertility Advocate vs Fertility Counselor?

AspectFertility AdvocateFertility Counselor
CredentialsOften requires certification in fertility advocacy or patient supportRequires counseling or therapy certifications, such as LPC or LMFT
Work EnvironmentHospitals, clinics, patient support groupsPrivate practice, clinics, mental health settings
Industry UsageSupports patients emotionally and informationally during fertility treatmentsProvides emotional counseling and mental health support related to fertility

While both roles support individuals facing fertility challenges, Fertility Advocates primarily focus on patient education and support, often with a focus on advocacy and resource navigation. Fertility Counselors provide emotional and psychological support, addressing mental health aspects of fertility issues. Understanding these differences helps patients find the right support for their needs.

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What are the most commonly searched types of Fertility Advocate jobs?

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What states have the most Fertility Advocate jobs?

States with the most job openings for Fertility Advocate jobs include:

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The top searched job categories for Fertility Advocate jobs are:

Fertility Advocate jobs near you
Infographic showing various Fertility Advocate job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 14% Part Time, and 10% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Progyny Care Advocate, RN

Progyny

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Thank you for considering Progyny!
The Progyny Care Advocate (PCA) RN plays a critical role in supporting members throughout their family-building and women's health journeys. In this role, you will leverage your customer service expertise and patient care experience to deliver a high-touch, concierge-level member experience across phone, email, and secure messaging channels.
PCAs are responsible for onboarding new members to the Progyny benefit and guiding existing members through their personalized care journeys. This includes helping members understand and maximize their benefits across fertility, preconception, menopause, pregnancy, and postpartum care.
This is a highly detail-oriented, administrative contact center role that requires exceptional organization, strong prioritization skills, and the ability to manage multiple member interactions in a fast-paced environment.
Must be willing to work a 12:00 PM - 9:00 PM EST shift.
What you'll do...
  • Own the member relationship by educating members about Progyny and their personalized benefits, empowering them to make informed decisions and optimize their care journey.
  • Onboard new members by capturing demographic information, confirming eligibility, and providing detailed benefit guidance using internal systems and resources.
  • Deliver concierge-level member support through phone, email, and secure messaging interactions.
  • Respond to member inquiries with empathy and accuracy, providing high-quality solutions to meet member needs.
  • Partner cross-functionally with internal teams to resolve complex inquiries, escalations, and member issues.
  • Serve as a liaison between members and fertility clinics, including assisting with appointment scheduling and care coordination.
  • Maintain accurate documentation and demonstrate strong attention to detail when managing member cases.
  • Participate in ongoing learning and development opportunities to deepen expertise and contribute to continuous improvement

About you...
  • 2+ years of experience in a contact center environment, preferably within healthcare, insurance, or patient services.
  • Knowledge of the fertility and women's health landscape, including common procedures and patient care pathways, required.
  • Exceptional customer service and communication skills, with the ability to explain complex information clearly and concisely.
  • Strong interpersonal and conflict-resolution skills with a member-first mindset.
  • Ability to prioritize competing tasks and manage multiple workflows in a fast-paced environment.
  • Highly organized with strong attention to detail.
  • Comfortable working independently and exercising sound judgment.
  • Must be willing to work a 12:00 PM - 9:00 PM EST shift

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.
About Progyny:
Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.
Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.
Our mission is to empower healthier, supported journeys through transformative fertility, family building and women's health benefits.
Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.
Our perks:
  • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group
  • Menopause and midlife care
  • Health, dental, vision and life insurance options for employees and family
  • Free in-person, virtual and text-based mental health and wellness support
  • Paid time off, including vacation, sick leave, personal days and summer flex time
  • Company equity
  • Bonus program
  • 401(k) plan with company match
  • Access to on-demand legal and financial advice
  • Learning and development programs to help you grow professionally and a mentorship program
  • Company social events to include annual volunteer day and donation matching
  • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.00/hour- $40.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.
If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.
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