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Fanatics Jobs (NOW HIRING)

Fanatics Collectibles

Game Designer - TCG

Seattle, WA · On-site

$98K - $123K/yr

About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally ...

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Fanatics

Officer, Security & Loss Prevention

Sunnyvale, TX · On-site

$14.75 - $17.50/hr

About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally ...

Fanatics Collectibles

Game Designer - TCG

Seattle, WA

$176K/yr

About the Company Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment ...

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How much do fanatics jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for fanatics in the United States is $29.11, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $32.93 per hour, depending on experience, location, and employer.

What is the difference between Fanatics vs Customer Service Representative?

AspectFanaticsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require retail or sports industry experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRetail stores, warehouses, online customer support centersCall centers, retail stores, or online support platforms
Industry UsageSports merchandise retail, e-commerceVarious industries including retail, telecommunications, and service sectors
Common Search/ComparisonCustomer support roles in sports retailCustomer service jobs in retail and e-commerce

Fanatics and Customer Service Representative roles often overlap in retail and customer support environments. While Fanatics focuses on sports merchandise retail, Customer Service Representatives work across multiple industries. Both roles require strong communication skills and some customer service experience, but Fanatics positions may emphasize sports industry knowledge.

What types of career growth opportunities are available for employees at Fanatics?

At Fanatics, employees have access to a variety of career advancement paths, ranging from moving into leadership roles within their department to transitioning between departments such as merchandising, technology, or customer service. The company encourages internal mobility and offers training programs, mentorship, and regular performance reviews to support employee development. Team members are often given opportunities to lead projects or participate in cross-functional initiatives, which can help broaden their skill sets and prepare them for promotion. This supportive environment is designed to help employees achieve their long-term career goals within the organization.

What are Fanatics and what do they do?

Fanatics is a global leader in licensed sports merchandise, specializing in the design, manufacture, and distribution of officially licensed apparel, jerseys, and other fan gear. They partner with major sports leagues like the NFL, NBA, MLB, and many collegiate teams to provide merchandise for fans. Fanatics operates both e-commerce platforms and retail stores, offering a wide range of products for sports enthusiasts. Their innovative supply chain and on-demand manufacturing allow them to deliver the latest gear quickly to fans around the world.

What are the key skills and qualifications needed to thrive as a Fanatics Customer Service Representative, and why are they important?

To thrive as a Fanatics Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM systems, order management tools, and proficiency in using online chat or phone support platforms are typically required. Patience, resilience, and the ability to remain calm under pressure help representatives deliver excellent service and handle challenging situations effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of issues in a fast-paced e-commerce environment.
More about Fanatics jobs
What cities are hiring for Fanatics jobs? Cities with the most Fanatics job openings:
What states have the most Fanatics jobs? States with the most job openings for Fanatics jobs include:
What job categories do people searching Fanatics jobs look for? The top searched job categories for Fanatics jobs are:
Fanatics jobs near you
Infographic showing various Fanatics job openings in the United States as of June 2026, with employment types broken down into 47% Full Time, 17% Part Time, 35% Temporary, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $60,546 per year, or $29.1 per hour.

CRM Platform Developer - Adobe Journey Optimizer

Fanatics

Jacksonville, FL • On-site

Other

Medical, Life

Posted 12 days ago

Fanatics rating

7.1

Company rating: 7.1 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

122nd of 717 rated retailers

Job description

Job Description
At Fanatics Commerce, we're more than just a leader in licensed sports merchandise - we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
Role Overview
The CRM Platform Developer is the one to bring the ideas to life, bringing millions of fans closer to their passion. This role is central to the execution of personalized marketing campaigns, lifecycle automations, and 1-1 touchpoints in an agile marketing-led team.
The ideal candidate is a creative problem-solver who enjoys turning business challenges into smart technical solutions. They bring curiosity and initiative to their work, actively contribute ideas, stay current with marketing technology trends, and navigate obstacles to deliver meaningful business impact. Experience with omni-channel marketing strategies enables them to thoughtfully apply technology in service of the broader customer experience.
how you will make an impact:
  • Propose and execute end-to-end solutions to meet our CRM Program's goals
  • Schema and data enhancements in AJO based on upstream events
  • Code & fragment changes in AJO
  • Journey orchestration changes
  • Analyze outcomes and performance KPI's
  • Design and execute A/B and multivariate Experiments in content and journeys
  • Work closely with business stakeholders to collect detailed functional requirements
  • Translate functional requirements to technical solutions
  • Coordinate with Technical Leads to develop, test, and deploy solutions to Production environments
  • Writing code and supporting documentation for development projects
  • Seeks new information to solve new problems to meet our customer experience & marketing performance goals
  • Analyzes gaps and overcomes obstacles to create efficient, streamlined automations
what you bring to the team:
  • 5+ years of experience designing and creating personalized content and real-time journeys on Marketing Technology platforms, preferably Adobe Experience Platform
  • Excellent written and oral communication skills
  • Sharp analytical and troubleshooting skills
  • Expertise developing visual components using HTML, CSS, and Handlebars template languages
  • Familiarity with agile development and related software like Jira
  • Strong organizational skills
  • Strong interpersonal skills enabling the individual to interact effectively with various levels of individuals.
  • Ability to work effectively solo or in a team environment
What sets you apart:
  • Adobe Journey Optimizer Certifications - Practitioner and Developer
  • Adobe Real-Time CDP Certification - Practitioner and Developer
  • Experience with connecting cloud applications using API's
  • Experience using CI/CD and repository platforms like GitHub
At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay - we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together.
Where You'll Work and What's required:
  • Hybrid work schedule - three days onsite and two days remote
  • Fast-paced team environment with exposure to multiple aspects of the Fanatics Commerce business.
What's in it for you:
  • Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape a culture that celebrates both individual and team successes.
  • Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge. At Fanatics, we're dedicated to supporting you in all aspects of work and life.

About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset

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