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Fanatics Jobs in California (NOW HIRING)

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Fanatics information

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$5

$28

$37

How much do fanatics jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for fanatics in California is $28.73, according to ZipRecruiter salary data. Most workers in this role earn between $24.42 and $32.50 per hour, depending on experience, location, and employer.

What is the difference between Fanatics vs Customer Service Representative?

AspectFanaticsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require retail or sports industry experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRetail stores, warehouses, online customer support centersCall centers, retail stores, or online support platforms
Industry UsageSports merchandise retail, e-commerceVarious industries including retail, telecommunications, and service sectors
Common Search/ComparisonCustomer support roles in sports retailCustomer service jobs in retail and e-commerce

Fanatics and Customer Service Representative roles often overlap in retail and customer support environments. While Fanatics focuses on sports merchandise retail, Customer Service Representatives work across multiple industries. Both roles require strong communication skills and some customer service experience, but Fanatics positions may emphasize sports industry knowledge.

What types of career growth opportunities are available for employees at Fanatics?

At Fanatics, employees have access to a variety of career advancement paths, ranging from moving into leadership roles within their department to transitioning between departments such as merchandising, technology, or customer service. The company encourages internal mobility and offers training programs, mentorship, and regular performance reviews to support employee development. Team members are often given opportunities to lead projects or participate in cross-functional initiatives, which can help broaden their skill sets and prepare them for promotion. This supportive environment is designed to help employees achieve their long-term career goals within the organization.

What is Fanatics?

Fanatics is a global leader in licensed sports merchandise, specializing in the design, manufacture, and distribution of officially licensed apparel, jerseys, and other fan gear. They partner with major sports leagues like the NFL, NBA, MLB, and many collegiate teams to provide merchandise for fans. Fanatics operates both e-commerce platforms and retail stores, offering a wide range of products for sports enthusiasts. Their innovative supply chain and on-demand manufacturing allow them to deliver the latest gear quickly to fans around the world.

What are the key skills and qualifications needed to thrive as a Fanatics Customer Service Representative, and why are they important?

To thrive as a Fanatics Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM systems, order management tools, and proficiency in using online chat or phone support platforms are typically required. Patience, resilience, and the ability to remain calm under pressure help representatives deliver excellent service and handle challenging situations effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of issues in a fast-paced e-commerce environment.
What are popular job titles related to Fanatics jobs in California? For Fanatics jobs in California, the most frequently searched job titles are:
What job categories do people searching Fanatics jobs in California look for? The top searched job categories for Fanatics jobs in California are:
What cities in California are hiring for Fanatics jobs? Cities in California with the most Fanatics job openings:
Fanatics jobs near you
Infographic showing various Fanatics job openings in California as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,753 per year, or $28.7 per hour.

Fanatics Markets Relationship Executive

Fanatics Betting & Gaming

San Francisco, CA • On-site

Full-time

Posted 7 days ago

Job description

About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About Fanatics Markets
Locations: Miami, Dallas, Houston, Austin, San Diego, San Francisco
Fanatics Markets is a real-money prediction and trading app redefining how people engage with the events they care about. Through transparent, regulated prediction markets, users can trade on outcomes across sports, entertainment, and other real-world events.
Our mission is to build the world's most trusted prediction markets platform. To do that, we need exceptional people who can create memorable experiences and build long-term relationships with our most important customers.
Role Overview
This is a high-ownership, customer-facing role responsible for personally acquiring, onboarding, and growing high-priority customers on Fanatics Markets.
You will act as both the first point of contact and the long-term relationship owner for your customers. This role blends outbound acquisition, white-glove onboarding, and ongoing relationship management. You are the human face of Fanatics Markets for a portfolio of our most valuable users.
This is not a desk-only role. Success requires hustle, persistence, exceptional communication skills, and a willingness to proactively engage customers through high-volume, personalized outreach across text, phone, and other messaging channels.
What You'll Do
Customer Acquisition & Growth
  • Proactively source and acquire high-priority customers through direct outreach to known leads, referrals, and targeted campaigns
  • Comfortable with persistent, high-frequency outreach and being evaluated on results, not activity
  • Engage in high-volume outbound communication (text, phone, messaging platforms) on a daily basis
  • Build trust quickly and convert interested prospects into active, engaged customers
Onboarding & Customer Advocacy
  • Personally onboard new customers, ensuring they understand how Fanatics Markets works and how to get value from the platform
  • Educate customers on market mechanics, event opportunities, and platform features
  • Act as a dedicated resource for your customer portfolio, maintaining frequent, personalized communication - liaising with operations teams across payments, customer support, and other functions
Engagement & Retention
  • Drive ongoing engagement and handle by reaching out at the right moments - before, during, and after major events
  • Reactivate dormant customers and deepen relationships with existing highest-priority users
  • Anticipate customer needs and proactively solve problems to deliver a premium experience
Representation & Feedback
  • Represent Fanatics Markets professionally in customer conversations, events, and industry interactions
  • Serve as a feedback loop between customers and internal teams, sharing insights on product gaps, friction points, and opportunities
What We're Looking For
Required
  • 4+ years of experience in sales, customer acquisition, hospitality, relationship management, or customer success roles with direct performance accountability
  • Proven ability to build relationships quickly and influence customer behavior through direct communication
  • Comfort with high-volume outbound outreach and frequent customer interaction
  • Strong written and verbal communication skills, especially in informal, 1:1 settings
  • Highly organized, reliable, and accountable - you follow through
  • Ability to thrive in fast-paced, evolving environments with minimal structure
Strong Plus
  • Experience in sports, trading, fintech, crypto, marketplaces, or adjacent consumer platforms
  • Demonstrated interest in, or strong desire to deeply learn, prediction markets and trading dynamics
  • Willingness to work flexible hours around major events when customer engagement is highest
What Success Looks Like
  • Owning a growing portfolio of highly engaged, priority customers - including build your portfolio yourself with acquisition efforts
  • Driving sustained customer activity through proactive outreach and relationship management
  • Becoming the trusted primary point of contact for your customers
  • Meaningfully contributing to the growth and shape of the Fanatics Markets program and customer experience
Why This Role Matters
This role sits at the center of Fanatics Markets' growth strategy. Early on, relationships matter as much as product. The right person in this seat will help define how we acquire, support, and retain our most important customers.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE-a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/
Salary Range
$90,000-$110,000 USD
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