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External Operations Manager Jobs in San Rafael, CA

Cardless, Inc

Payment Operations Manager

San Francisco, CA · On-site

$150K - $180K/yr

Working with our key operational systems, managing external partners (processors, issuing banks, networks), and driving high-impact initiatives like processor integrations, program launches, and ...

Lime

Senior Operations Manager

San Francisco, CA · On-site

$109K - $140K/yr

As a Senior Operations Manager at Lime you are a region manager for the Bay Area . You are the eyes ... external stakeholders including city officials * Conduct regular analysis on your region ...

Ambi Robotics

Sales Operations Manager

Berkeley, CA · On-site

We\'re looking for a driven, AI-savvy Sales Operations Manager to be the connective tissue of our ... Excellent written communication; clear and concise for both internal and external audiences ...

Ambi Robotics

Sales Operations Manager

Berkeley, CA · On-site

$115K - $160K/yr

... AI-savvy Sales Operations Manager to be the connective tissue of our go-to-market engine. A ... Excellent written communication; clear and concise for both internal and external audiences ...

Ambi Robotics

Sales Operations Manager

Berkeley, CA

$115K - $160K/yr

... AI-savvy Sales Operations Manager to be the connective tissue of our go-to-market engine. A ... Excellent written communication; clear and concise for both internal and external audiences ...

Lunar

Business Operations Manager

San Francisco, CA · On-site

$130K - $190K/yr

We are looking for a Business Operations Manager to take on high-impact projects that improve ... Establish and strengthen relationships with key external partners, including hospital vendors ...

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All JobsExternal Operations Manager JobsExternal Operations Manager Jobs in San Rafael, CA

External Operations Manager information

See San Rafael, CA salary details

$34.6K

$70.7K

$132.1K

How much do external operations manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for external operations manager in San Rafael, CA is $70,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $86,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an External Operations Manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How much is the salary of an operations manager?

The salary of an External Operations Manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Senior or specialized roles may offer higher compensation, and additional benefits such as bonuses or stock options are common in some organizations.

What is the highest salary of an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions. Senior operations managers with extensive experience, specialized skills, and certifications such as PMP or Six Sigma tend to earn the top salaries in the field.

What does an External Operations Manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation. Understanding and balancing these components is essential for effective operations in roles like External Operations Manager.

How does an External Operations Manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What other jobs can an operations manager do?

An operations manager can transition into roles such as project manager, supply chain manager, or business analyst, leveraging skills in process optimization, leadership, and strategic planning. They may also move into executive positions like director of operations or COO, often requiring experience with data analysis, budgeting, and team management.
What job categories do people searching External Operations Manager jobs in San Rafael, CA look for? The top searched job categories for External Operations Manager jobs in San Rafael, CA are:
What cities near San Rafael, CA are hiring for External Operations Manager jobs? Cities near San Rafael, CA with the most External Operations Manager job openings:
External Operations Manager jobs near you
Infographic showing various External Operations Manager job openings in San Rafael, CA as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $70,735 per year, or $34 per hour.
Payment Operations Manager

Payment Operations Manager

Cardless, Inc

San Francisco, CA • On-site

$150K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers. We've launched 14 credit cards, including for Coinbase, Alibaba, and Qatar Airways. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card features natively into their products.
We value curiosity, humility, and intensity - we move fast and take ownership. This is a place where a motivated, resourceful individual can have an enormous impact on our trajectory. We're headquartered in San Francisco, and have raised about $90M in equity funding from top venture capital firms and angels.
The Job
We're hiring a Payments Operations Manager to scale and operate the infrastructure behind Cardless's card programs.
This individual contributor role sits at the center of our payments ecosystem. Working with our key operational systems, managing external partners (processors, issuing banks, networks), and driving high-impact initiatives like processor integrations, program launches, and process improvements.
You'll balance hands-on operational execution with program-level ownership, ensuring our payments systems are reliable, scalable, and ready to support new products and partners. You'll identify the highest-leverage opportunities to automate, build the tooling (or spec it for engineering), and make sure our ops team can support 10x the volume without 10x the headcount.
Before You Apply
A few things worth knowing:
  • This is an IC role. You won't have direct reports. You'll be a high performing individual contributor embedded in a small, high-output payment ops team.
  • We work in the office 5 days a week. We know that's a dealbreaker for some people, and that's okay.
  • We move fast and operate with imperfect information. If you prefer fully defined problems and complete context before acting, this role may not be the right fit.
  • Fintech complexity is real. Credit cards sit at the intersection of product, compliance, fraud, and banking. You'll need to get fluent quickly and build that fluency into everything you create.

If that sounds like your kind of work, keep reading.
Impactful Role Scope & Responsibilities
You'll work on programs people care about. Coinbase. Bilt. Qatar Airways. These aren't test programs. They're products with real cardholders and real transaction volume.
  • Reimagine how we onboard and operate. You will own the automation of the card lifecycle workflows end-to-end by spotting manual pain points, designing smarter solutions, and partnering with Engineering to bring them to life.
  • Get close to the product and build cards people love, improving operations and strengthening partnerships to make great credit card experiences possible.

This role is about scale. Drive the scale of Cardless payment operations by building processes and systems that handle growing complexity and volume seamlessly as we expand to millions of cardholders.
  • Working directly in the payment operations world and analyzing tickets to uncover root causes and drive fixes that solve underlying problems, not just surface issues.
  • Operationalizing network mandates.Build intake and tracking processes, assessing impact, and coordinating implementation across Ops and Engineering to ensure nothing falls through the cracks.
  • Support the BPO and back-office operations strategy-scaling external partnerships while establishing SOPs, training and audit frameworks to ensure quality and consistency.

You'll be on the frontier of AI and automation in payments. Exception handling, reconciliation and monitoring are some of the highest-leverage areas in fintech today, and you'll be building those systems, not watching from the sidelines.
  • Build internal ops dashboards. Scope and deliver a unified view of card production, transaction exceptions, inventory levels and processor health-giving the team real-time visibility without relying on Engineering.
  • Leverage AI to design and evolve processes, SOPs, and tooling to eliminate manual work while improving reliability, and enabling real-time monitoring and reporting.

Requirements
  • 5+ years in payment or card operations (issuer, processor, or fintech)
  • Experience with card processors, reconciliation, and network file formats (Visa, Mastercard, Amex)
  • Strong SQL and comfort using data to diagnose issues and validate solutions
  • Experience building or improving operational tooling and automation
  • Knowledge of network mandates, BINs, and card lifecycle operations
  • Clear communicator across teams
  • Comfortable in fast-moving, ambiguous environments; fintech experience is a plus

Compensation
The expected cash compensation for this role is $150,000-$180,000 annually, plus equity and benefits. Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location.
Benefits
We're proud to offer our team excellent benefits:
Meaningful startup equity
100% health, vision & dental primary coverage
+ 75% health, vision & dental dependent coverage
Catered lunches
$250/month commuter benefit
Parental leave
Team building events & happy hours
Flexible PTO with a minimum of 15 days off per year
Apple equipment
401k plan
Location
We're headquartered in San Francisco, CA. This role is in-office 5 days a week.

Apply