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Express Lane Service Advisor Jobs in Indiana (NOW HIRING)

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

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Express Lane Service Advisor information

See Indiana salary details

$11

$24

$43

How much do express lane service advisor jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for express lane service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Express Lane Service Advisor vs Service Advisor?

AspectExpress Lane Service AdvisorService Advisor
CredentialsHigh school diploma, basic automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, customer service skills, sometimes certifications
Work EnvironmentFast-paced, quick service lanes, limited technical workFull-service dealership or repair shop, broader responsibilities
Employer & IndustryAuto service centers, quick-lube shopsDealerships, repair shops
Search & Comparison IntentQuick service, fast lane, basic customer serviceComprehensive service, customer relations, technical knowledge

In summary, an Express Lane Service Advisor focuses on quick, efficient customer interactions in fast-paced environments, handling basic services. A Service Advisor typically has broader responsibilities, including detailed vehicle diagnostics and comprehensive customer service in full-service settings.

Do service advisors get paid only by commission?

Express Lane Service Advisors typically earn a combination of base salary and commissions or bonuses based on sales or performance metrics. Most employers structure compensation to include a stable income with incentives to encourage upselling and customer service. Purely commission-based pay is uncommon for service advisors, as it can lead to inconsistent earnings and may not comply with labor laws in some regions.

How does an Express Lane Service Advisor typically collaborate with technicians and other dealership staff to ensure efficient service delivery?

As an Express Lane Service Advisor, you will work closely with technicians to relay customer concerns, prioritize repairs, and ensure that each vehicle receives prompt, accurate service. Communication is key, as you’ll coordinate with parts departments to verify availability and keep customers informed about their vehicle’s progress. Building strong relationships with your team helps streamline workflow and maintain high customer satisfaction, especially during peak hours. This collaborative environment fosters continuous learning and can open pathways to more advanced service management roles within the dealership.

What is an express service advisor?

An express service advisor is a professional who assists customers with quick vehicle services, such as oil changes or tire rotations, often in a fast-paced environment. They typically communicate service needs, estimate costs, and coordinate with technicians to ensure efficient service delivery.

What is an Express Lane Service Advisor?

An Express Lane Service Advisor is a professional who works at automotive service centers, specializing in managing and coordinating quick maintenance services such as oil changes, tire rotations, and fluid checks. They greet customers, assess their vehicle’s needs, provide service recommendations, and ensure efficient workflow in the express maintenance area. The advisor also communicates with technicians, updates customers on service status, and ensures customer satisfaction with a focus on speed and quality. Their role is essential for providing a streamlined, hassle-free service experience for customers needing routine vehicle maintenance.

What are the key skills and qualifications needed to thrive as an Express Lane Service Advisor, and why are they important?

To thrive as an Express Lane Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), service scheduling software, and basic vehicle diagnostic tools is essential. Excellent communication, attention to detail, and the ability to multitask efficiently are standout soft skills in this role. These abilities ensure smooth service operations, high customer satisfaction, and efficient workflow in a fast-paced environment.

What job makes $10,000 a month without a degree?

An Express Lane Service Advisor can potentially earn $10,000 a month through commissions, bonuses, and high-volume sales in the automotive service industry. Success in this role depends on strong customer service skills, product knowledge, and experience, often without requiring a formal degree. Earnings vary based on location, employer, and individual performance.

How much do quick lane service advisors make?

Quick lane service advisors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and dealership or service center size. They often receive additional compensation through commissions or bonuses based on service sales and customer satisfaction. Entry-level positions may start lower, while experienced advisors with certifications can earn more.
What are popular job titles related to Express Lane Service Advisor jobs in Indiana? For Express Lane Service Advisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Express Lane Service Advisor jobs in Indiana look for? The top searched job categories for Express Lane Service Advisor jobs in Indiana are:
Infographic showing various Express Lane Service Advisor job openings in Indiana as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $51,329 per year, or $24.7 per hour.

Full-time

Medical, Dental, Retirement, PTO

Posted 2 days ago


Job description

Seeking Experienced Service Advisor!!!
We have a fully staffed shop of QUALITY TECHS.
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Tom Naquin Auto Family is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities
  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.