ZipRecruiter

Log In

1

Experience Concierge Jobs (NOW HIRING)

Tiffany

Concierge, Client Experience - The Landmark

New York, NY · On-site

$30.60 - $41.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

POSITION OVERVIEW The Client Experience Concierge at The Landmark will support the client experience and appointment business at The Landmark and be a trusted resource for all domestic and global ...

Marriott

Member Experience Concierge

Aspen, CO · On-site

$18.75 - $24.25/hr

Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None MIRJ At Marriott International, we are dedicated ...

previous page

Showing results 41-60

All JobsExperience Concierge Jobs

Experience Concierge information

See salary details

$11

$18

$25

How much do experience concierge jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for experience concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is an experience concierge?

An Experience Concierge is a hospitality professional who curates personalized experiences and services for guests at hotels, resorts, or luxury venues. Their role goes beyond traditional concierge tasks by focusing on creating memorable and unique experiences tailored to each guest’s interests, such as arranging exclusive tours, restaurant reservations, or special events. They act as a point of contact for guests, ensuring their needs are met and their stay is exceptional. Excellent communication, organizational skills, and local knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as an experience concierge?

To thrive as an Experience Concierge, you need exceptional customer service skills, in-depth knowledge of local attractions and events, and often a background in hospitality or tourism. Familiarity with reservation systems, customer relationship management (CRM) software, and communication platforms is typically required. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help create memorable and personalized guest experiences. These skills ensure guests receive tailored recommendations and seamless service, which enhances satisfaction and drives repeat business.

How does an experience concierge typically collaborate with other departments to enhance guest satisfaction?

An Experience Concierge works closely with various departments such as housekeeping, food and beverage, and event planning to ensure that each guest receives a personalized and seamless experience. This role often involves coordinating special requests, communicating guest preferences, and following up on service delivery. Effective collaboration ensures that all aspects of a guest's stay are anticipated and executed smoothly, which is crucial for exceeding expectations and fostering repeat business. Regular team meetings and open communication channels are key practices in this collaborative environment.

What is the difference between Experience Concierge vs Event Coordinator?

AspectExperience ConciergeEvent Coordinator
Required CredentialsCustomer service skills, hospitality experience, sometimes certifications in guest servicesEvent planning certifications, organizational skills, sometimes hospitality background
Work EnvironmentLuxury hotels, resorts, high-end venues, corporate hospitalityEvent venues, conference centers, hotels, outdoor locations
Employer & Industry UsageLuxury hospitality, travel, corporate eventsEvent planning companies, hotels, corporate clients

Experience Concierges focus on providing personalized guest services, ensuring a memorable experience in hospitality settings. Event Coordinators plan and execute events, managing logistics and vendors. While both roles require excellent customer service and organizational skills, Experience Concierges emphasize guest satisfaction, whereas Event Coordinators focus on event execution and planning.

Do experience concierges make good money?

Experience concierges typically earn an hourly wage or salary that varies based on location, experience, and employer. According to industry data, the median annual salary ranges from $25,000 to $50,000, with higher earnings possible for those with specialized skills or working in luxury settings. Tips and bonuses can also supplement income in this customer service-focused role.

What experience do you need to be an Experience Concierge?

To be an Experience Concierge, candidates typically need previous customer service or hospitality experience, strong communication skills, and familiarity with event planning or local attractions. Some roles may require knowledge of specific software or tools used to manage bookings and guest preferences.
More about Experience Concierge jobs

What cities are hiring for Experience Concierge jobs?

Cities with the most Experience Concierge job openings:

What states have the most Experience Concierge jobs?

States with the most job openings for Experience Concierge jobs include:

What job categories do people searching Experience Concierge jobs look for?

The top searched job categories for Experience Concierge jobs are:

Experience Concierge jobs near you
Infographic showing various Experience Concierge job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Client Experience - Concierge - Scottsdale

The 1916 Company

Scottsdale, AZ • On-site

$15.50 - $20.25/hr

Full-time

Re-posted 27 days ago

Job description

Client Experience Concierge
Scottsdale, AZ
About Us:
The 1916 Company is the world's leading destination and global community for collectible luxury watches and fine jewelry. Comprising more than 20 boutiques and Collector's Lounges in important watch markets worldwide, The 1916 Company brings together the legacies of WatchBox, Govberg Jewelers, Radcliffe Jewelers, and Hyde Park Jewelers to offer a curated selection of timepieces and fine jewelry - both new and pre-owned - by the most respected brands, a dynamic media platform, and the support of trusted client advisors. The 1916 Company's vibrant community extends from coast to coast and around the world
Role Overview
The Concierge serves as the first point of contact for clients, setting the tone for an exceptional luxury shopping experience with The 1916 Company. This individual is responsible for creating a warm and welcoming environment, assisting with client needs, and providing seamless service throughout their visit. The Concierge will anticipate client expectations, coordinate personalized experiences, and support the sales team in delivering an elevated level of hospitality and exclusivity.
Key Responsibilities
Client Experience & Hospitality
  • Greeting clients warmly, offering personalized service from the moment they enter the store.
  • Provide hospitality, including offering refreshments and ensuring client comfort.
  • Maintain a polished, professional presence that reflects the store's luxury standards.
  • Assist in coordinating in-store experiences, private appointments, and special events.

Client Support & Assistance
  • Facilitate smooth transitions between different touchpoints of the client's journey in-store.
  • Provide basic product knowledge and brand information, directing inquiries to appropriate Client Advisors.
  • Provide support in service, welcoming clients, getting information, offering pickups, and cleaning (given proper training).
  • Assist with store navigation, ensuring clients receive undivided attention and personalized service.
  • Support in managing appointments, reservations, and client requests efficiently.

Personalized Service & Relationship Building
  • Learn and remember client preferences to contribute to a more tailored experience.
  • Handle special client requests, such as securing a private shopping area or arranging gift wrapping and delivery services.

Store Operations & Support
  • Maintain the appearance of the client reception area, ensuring it is immaculate and inviting.
  • Coordinate with the managers and back-office teams to enhance client experience.
  • Assist with administrative tasks such as scheduling, CRM updates, and appointment follow-up when needed.
  • Restock refrigerators and other hospitality supplies throughout the store.
  • Check appearance of spaces, cleaning up flowers, outside of cases,
    drink and hospitality areas, and giving attention to any other areas as needed.

Qualifications & Skills
  • Experience: Minimum 2-3 years in luxury retail, hospitality, or a client-facing role.
  • Communication: Exceptional verbal and written communication skills with a polished and professional demeanor.
  • Client-Centric Mindset: Passion for delivering personalized service and creating memorable experiences.
  • Problem-Solving: Ability to anticipate and address client needs with discretion and efficiency.
  • Organization & Multitasking: Strong ability to manage multiple tasks while maintaining
    a high level of service.
  • Technology:
    Proficiency in CRM systems, appointment scheduling tools, and basic office software.
  • Luxury Aesthetic:
    Understanding of luxury brand culture, etiquette, and service expectations.

Core Competencies
  • Hospitality & Warmth: Ability to make every client feel valued and welcome.
  • Attention to Detail: Ensuring every aspect of the store environment and client experience is flawless.
  • To Apply for the position, please send a letter of interest and resume to Brandy Smith at bsmith@the1916company.com

Pamela Newbold

Apply