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Experience Concierge Jobs (NOW HIRING)

LifeBridge Health

Patient Experience Concierge

Westminster, MD · On-site

$15 - $19.25/hr

Schedule: Part-Time | 2:00 PM - 10:00 PM | Wednesday, Saturday, & Sunday Position Overview Carroll Hospital is seeking a compassionate Patient Experience Liaison to serve as the vital bridge between ...

Senior Living Hiring

Concierge

Clayton, NC · On-site

$13.25 - $17/hr

Kingswood Reserve is seeking a dedicated Concierge to assist residents and visitors at Kingswood Reserve, ensuring a high level of service and enhancing the overall experience for everyone in our ...

Senior Living Hiring

Concierge

New Bern, NC · On-site

$14.25 - $18.25/hr

The Viridian is seeking a dedicated Concierge to assist residents and visitors at The Viridian, ensuring a high level of service and enhancing the overall experience for everyone in our community.

The Viridian

Concierge

New Bern, NC · On-site

$14.25 - $18.25/hr

The Viridian is seeking a dedicated Concierge to assist residents and visitors at The Viridian, ensuring a high level of service and enhancing the overall experience for everyone in our community.

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Experience Concierge information

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How much do experience concierge jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for experience concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a concierge get paid?

The average salary for a concierge varies depending on location and experience but typically ranges from $12 to $20 per hour, with annual salaries between $25,000 and $45,000. Concierge roles often require strong customer service skills and knowledge of local amenities or services.

What is a concierge experience?

A concierge experience involves providing personalized services and assistance to clients or guests, often in hospitality or luxury settings. For an Experience Concierge, this includes organizing activities, making reservations, and ensuring a high level of customer satisfaction through excellent communication and problem-solving skills.

What is an Experience Concierge?

An Experience Concierge is a hospitality professional who curates personalized experiences and services for guests at hotels, resorts, or luxury venues. Their role goes beyond traditional concierge tasks by focusing on creating memorable and unique experiences tailored to each guest’s interests, such as arranging exclusive tours, restaurant reservations, or special events. They act as a point of contact for guests, ensuring their needs are met and their stay is exceptional. Excellent communication, organizational skills, and local knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as an Experience Concierge, and why are they important?

To thrive as an Experience Concierge, you need exceptional customer service skills, in-depth knowledge of local attractions and events, and often a background in hospitality or tourism. Familiarity with reservation systems, customer relationship management (CRM) software, and communication platforms is typically required. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help create memorable and personalized guest experiences. These skills ensure guests receive tailored recommendations and seamless service, which enhances satisfaction and drives repeat business.

How to get concierge experience?

To gain experience as an Experience Concierge, focus on developing strong customer service, communication, and organizational skills. Relevant experience can be obtained through hospitality, hospitality-related roles, or customer service positions, often supplemented by certifications in hospitality or hospitality management. Gaining familiarity with booking systems and local knowledge can also enhance your qualifications.

What experience do you need to be a concierge?

To be an experience concierge, candidates typically need customer service experience, strong communication skills, and knowledge of local amenities or services. Previous roles in hospitality, tourism, or retail can be beneficial, and some employers may prefer candidates with relevant certifications or familiarity with reservation systems. Experience in problem-solving and multitasking is also valuable for success in this role.

How does an Experience Concierge typically collaborate with other departments to enhance guest satisfaction?

An Experience Concierge works closely with various departments such as housekeeping, food and beverage, and event planning to ensure that each guest receives a personalized and seamless experience. This role often involves coordinating special requests, communicating guest preferences, and following up on service delivery. Effective collaboration ensures that all aspects of a guest's stay are anticipated and executed smoothly, which is crucial for exceeding expectations and fostering repeat business. Regular team meetings and open communication channels are key practices in this collaborative environment.

What is the difference between Experience Concierge vs Event Coordinator?

AspectExperience ConciergeEvent Coordinator
Required CredentialsCustomer service skills, hospitality experience, sometimes certifications in guest servicesEvent planning certifications, organizational skills, sometimes hospitality background
Work EnvironmentLuxury hotels, resorts, high-end venues, corporate hospitalityEvent venues, conference centers, hotels, outdoor locations
Employer & Industry UsageLuxury hospitality, travel, corporate eventsEvent planning companies, hotels, corporate clients

Experience Concierges focus on providing personalized guest services, ensuring a memorable experience in hospitality settings. Event Coordinators plan and execute events, managing logistics and vendors. While both roles require excellent customer service and organizational skills, Experience Concierges emphasize guest satisfaction, whereas Event Coordinators focus on event execution and planning.

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What cities are hiring for Experience Concierge jobs? Cities with the most Experience Concierge job openings:
What states have the most Experience Concierge jobs? States with the most job openings for Experience Concierge jobs include:
What job categories do people searching Experience Concierge jobs look for? The top searched job categories for Experience Concierge jobs are:
Experience Concierge jobs near you
Infographic showing various Experience Concierge job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Seasonal Premier Experience Concierge

USTA National Tennis Center Inc

Queens, NY • On-site

$20/hr

Other

Posted 25 days ago

Job description

  

Who We Are

It takes the most talented people to put on the world's greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?

Why Work for the USTA? 

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don't know tennis? Don't worry, you can still find yourself in the game!

  

The Role

We are seeking a Seasonal Premier Experience Concierge who will play a crucial part in creating our 2026 US OPEN team!

Courtside Concierges are responsible for establishing a good rapport with VIP clients/guests within the Hospitality and Premium Services Department. The Courtside Concierge team must be resourceful, quick and ready to handle any and all ad hoc requests associated with live entertainment events. As a representative of the hospitality department an ideal candidate is highly organized, detailed orientated, and calm under high stress/pressure situations while providing best in class service to all Courtside Premier clients. Concierges should be prepared to meet and greet clients upon their arrival to the grounds. From there, concierges can be involved in the escorting of clients to/from hospitality areas, seats in Ashe and other locations on National Tennis Center grounds, at the client's discretion. Concierges should be prepared to answer questions from clients/guests and assist with any needs clients/guests have while on site.

The Role

  • Provide VIP clients with one-on-one attention. 
  • Communicate with the clients before their arrival, on-site, and during departure of the grounds
  • Works closely with our Car Service to ensure they arrive and depart safety and timely
  • Service clients in multiple hospitality and player facing spaces, ensuring all parties remain professional and follow all rules set by USTA staff and players
  • Service Clients at tennis clinics and other experiential events throughout the tournament
  • Answer any questions asked of the clients and assist them with needs they may have while on site
  • Works closely with the hospitality team, adhering to their instructions to ensure a seamless operational process in tournament
  • Works closely with the players team, adhering to their instructions to ensure all players are respected throughout the tournament
  

Who You Are

  • Previous similar experience in entertainment/sports/events is preferred
  • Customer service experience preferred
  • Professional demeanor, strong work ethic, positive attitude and ability to work as part of a team as well as independently 
  • Excellent organizational and time management skills, including strong attention to detail
  • Exceptional written and verbal communication skills
  • Ability to take and follow direction, remain calm and focused in a fast paced and sometimes stressful environment and problem solve
  • Capable of lifting and carrying boxes up to 30 pounds
  • Ability to handle sensitive matters with discretion

Come one, come all

We strongly encourage you to apply if you're interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origion, race, color, religion, sex, sexual orientation, gender, gender idenitity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law. 

  

What We Offer

Compensation: This is a non-exempt position with an hourly rate of $20 and is eligible for overtime.

Daily Meal Allowance: A $35 daily meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.

Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.

Come one, come all

We strongly encourage you to apply if you're interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origion, race, color, religion, sex, sexual orientation, gender, gender idenitity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law. 

Employment Type: OTHER

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