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Experience Concierge Jobs (NOW HIRING)

Princess Cruises

Suite Experience Concierge

New York, NY · On-site

$17 - $22/hr

Suite Experience Concierge Department: Guest Svc Employment Type: Fixed Term Contract Location: GLOBAL Description By applying to this position, your application will be submitted to Princess Cruises ...

Roda

Customer Experience Concierge

Rockville, MD · On-site

$20 - $25/hr

We are looking to hire a Customer Experience Concierge to manage day-to-day operations at Roda. The ideal candidate will have a "start-up" mentality, thrive in a fast-paced environment, be passionate ...

NakedMD

Patient Experience Concierge

Newport Beach, CA · On-site

$20 - $25/hr

As a Concierge Representative, you will play a pivotal role in shaping the patient experience, acting as the first point of contact and guiding individuals through their aesthetic and wellness ...

Flexjet

Owner Experience Concierge

Naples, FL · On-site

$14.50 - $18.75/hr

Flexjet is currently seeking qualified candidates to join our team as an Owner Experience Concierge. This position represents Flexjet in a positive and professional manner while serving as the ...

Flexjet

Owner Experience Concierge

Naples, FL · On-site

$14.50 - $18.75/hr

Flexjet is currently seeking qualified candidates to join our team as an Owner Experience Concierge. This position represents Flexjet in a positive and professional manner while serving as the ...

Flexjet

Owner Experience Concierge

Van Nuys, CA · On-site

$25/hr

Flexjet is currently seeking qualified candidates to join our team as an Owner Experience Concierge. This position represents Flexjet in a positive and professional manner while serving as the ...

Flexjet

Owner Experience Concierge

Van Nuys, CA · On-site

$25/hr

Flexjet is currently seeking qualified candidates to join our team as an Owner Experience Concierge. This position represents Flexjet in a positive and professional manner while serving as the ...

Flexjet

Owner Experience Concierge

Naples, FL

$14.50 - $18.75/hr

Flexjet is currently seeking qualified candidates to join our team as an Owner Experience Concierge. This position represents Flexjet in a positive and professional manner while serving as the ...

Crescent

Spa Guest Experience Concierge

Horseshoe Bay, TX · On-site

$15/hr

Spa Guest Experience Concierge About Horseshoe Bay Resort & Bayside Spa Horseshoe Bay Resort blends luxury with genuine Texas hospitality on the shores of Lake LBJ in the Texas Hill Country. Spanning ...

BJC HealthCare

Patient Experience Concierge

Florissant, MO · On-site

$17.50 - $23.88/hr

Manage the navigation and personalization of each guest experience by establishing the first ... Round daily on all new admits, arrivals and VIP's providing concierge services. * Identify and ...

BJC HealthCare

Patient Experience Concierge

Florissant, MO · On-site

$14.25 - $18.25/hr

Manage the navigation and personalization of each guest experience by establishing the first ... Round daily on all new admits, arrivals and VIP's providing concierge services. * Identify and ...

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Experience Concierge information

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How much do experience concierge jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for experience concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is an experience concierge?

An Experience Concierge is a hospitality professional who curates personalized experiences and services for guests at hotels, resorts, or luxury venues. Their role goes beyond traditional concierge tasks by focusing on creating memorable and unique experiences tailored to each guest’s interests, such as arranging exclusive tours, restaurant reservations, or special events. They act as a point of contact for guests, ensuring their needs are met and their stay is exceptional. Excellent communication, organizational skills, and local knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as an experience concierge?

To thrive as an Experience Concierge, you need exceptional customer service skills, in-depth knowledge of local attractions and events, and often a background in hospitality or tourism. Familiarity with reservation systems, customer relationship management (CRM) software, and communication platforms is typically required. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help create memorable and personalized guest experiences. These skills ensure guests receive tailored recommendations and seamless service, which enhances satisfaction and drives repeat business.

How does an experience concierge typically collaborate with other departments to enhance guest satisfaction?

An Experience Concierge works closely with various departments such as housekeeping, food and beverage, and event planning to ensure that each guest receives a personalized and seamless experience. This role often involves coordinating special requests, communicating guest preferences, and following up on service delivery. Effective collaboration ensures that all aspects of a guest's stay are anticipated and executed smoothly, which is crucial for exceeding expectations and fostering repeat business. Regular team meetings and open communication channels are key practices in this collaborative environment.

What is the difference between Experience Concierge vs Event Coordinator?

AspectExperience ConciergeEvent Coordinator
Required CredentialsCustomer service skills, hospitality experience, sometimes certifications in guest servicesEvent planning certifications, organizational skills, sometimes hospitality background
Work EnvironmentLuxury hotels, resorts, high-end venues, corporate hospitalityEvent venues, conference centers, hotels, outdoor locations
Employer & Industry UsageLuxury hospitality, travel, corporate eventsEvent planning companies, hotels, corporate clients

Experience Concierges focus on providing personalized guest services, ensuring a memorable experience in hospitality settings. Event Coordinators plan and execute events, managing logistics and vendors. While both roles require excellent customer service and organizational skills, Experience Concierges emphasize guest satisfaction, whereas Event Coordinators focus on event execution and planning.

Do experience concierges make good money?

Experience concierges typically earn an hourly wage or salary that varies based on location, experience, and employer. According to industry data, the median annual salary ranges from $25,000 to $50,000, with higher earnings possible for those with specialized skills or working in luxury settings. Tips and bonuses can also supplement income in this customer service-focused role.

What experience do you need to be an Experience Concierge?

To be an Experience Concierge, candidates typically need previous customer service or hospitality experience, strong communication skills, and familiarity with event planning or local attractions. Some roles may require knowledge of specific software or tools used to manage bookings and guest preferences.
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What states have the most Experience Concierge jobs?

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What job categories do people searching Experience Concierge jobs look for?

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Experience Concierge jobs near you
Infographic showing various Experience Concierge job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Patient Experience Concierge

Foundation MedAesthetics

Chattanooga, TN • On-site

$14 - $18.25/hr

Full-time

Re-posted 10 days ago

Job description

Position Summary:

This role is central to the patient's journey, providing an exceptional experience through clear communication, thoughtful guidance, and personalized support. The ideal candidate will demonstrate outstanding customer service, an ability to multitask across departments, and a commitment to supporting patients from initial contact through the consultation process and beyond.

Key Responsibilities:

Qualify incoming leads and guide them through the initial inquiry process.

Offer financing options and assist in navigating available financial resources.

Coordinate medical clearance and ensure all necessary documentation is gathered and accurate.

Build strong rapport with leads and potential patients, acting as a trusted and empathetic point of contact.

Provide concierge-level service, including referrals for accommodations, transportation, and, when needed, to other qualified surgeons in the area.

Maintain excellent written and verbal communication via phone, email, and text messages in a timely and professional manner.

Accurately enter and maintain detailed notes and memos in patient charts within our CRM and EHR systems.

Master and consistently utilize Lead Loop (our lead tracking and management system).

Report any issues or concerns promptly to the Practice Manager.

Collaborate and communicate effectively with all internal departments, including physicians, front desk, and surgical coordinators ("closers").

Deliver high-level customer service and serve as the personal touch that sets Southern Surgical Arts apart.

Ensure accurate data tracking and contribute to reporting as needed.

Stay educated on practice resources and policies to appropriately support patient questions and needs.

Qualifications:

Previous experience in a medical, hospitality, or high-touch customer service role preferred.

Strong interpersonal skills and a warm, engaging personality.

Excellent verbal and written communication skills.

Proven ability to multitask and maintain organization in a fast-paced environment.

Proficient in CRM systems, preferably Lead Loop, and electronic medical record (EMR) systems.

Ability to gather, manage, and accurately document detailed patient information.

Comfortable discussing financial options with patients.

Professional demeanor and tone at all times.

Strong problem-solving skills and proactive attitude.

Apply