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Executive Customer Service Jobs in Boca Raton, FL

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Bilingual Account Executive Associate (Domestic Sales)

Davie, FL · On-site

$50K - $55K/yr

Support Account Executives with customer accounts and daily operations * Communicate professionally ... Excellent communication and customer service abilities * Professional, energetic, proactive, and ...

WWEX Group

Sales Account Executive

Boca Raton, FL · On-site

$60 - $120/hr

Posted Thursday, August 13, 2026 at 5:00 AM PURPOSE The Account Executive position at Worldwide ... customer service * Experience in transportation, logistics, or supply chain preferred #J-18808 ...

Transloop

Carrier Executive

Fort Lauderdale, FL · On-site

$45K - $55K/yr

Carrier Executive Description Are you looking for a sales-driven role where you're empowered to ... Deliver reliable, exceptional customer service that reinforces confidence and long-term ...

Transloop

Carrier Executive

Fort Lauderdale, FL · On-site

Carrier Executive Description Are you looking for a sales-driven role where you're empowered to ... Deliver reliable, exceptional customer service that reinforces confidence and long-term ...

Wolters Kluwer

Customer Success Manager

Plantation, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Plantation, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Plantation, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

AD Solutions

Sales Account Executive

West Palm Beach, FL

$60K - $70K/yr

Our award-winning customer service and support help our customers succeed, and our sales team does too. We're are looking for a competitive, driven Account Executive who enjoys building relationships ...

AD Solutions

Sales Account Executive

West Palm Beach, FL · On-site

$60K - $70K/yr

Our award-winning customer service and support help our customers succeed, and our sales team does too. We're are looking for a competitive, driven Account Executive who enjoys building relationships ...

AD Solutions

Sales Account Executive

West Palm Beach, FL · On-site

$60K - $70K/yr

Our award-winning customer service and support help our customers succeed, and our sales team does too. We're are looking for a competitive, driven Account Executive who enjoys building relationships ...

SalesBountyHunter

Sales Executive

West Palm Beach, FL · On-site

$50K - $100K/yr

Sales Executive Job Type: Full Time Location: West Palm Beach, FL Overview Are you a high-energy ... The company is committed to delivering exceptional customer service and seeks motivated sales ...

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All JobsCustomer Service JobsExecutive Customer Service JobsExecutive Customer Service Jobs in Boca Raton, FL

Executive Customer Service information

See Boca Raton, FL salary details

$15

$29

$39

How much do executive customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for executive customer service in Boca Raton, FL is $29.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $36.97 per hour, depending on experience, location, and employer.

What is executive customer service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.

What are the key skills and qualifications needed to thrive as an executive customer service professional?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

How does an executive customer service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the most commonly searched types of Customer Service jobs in Boca Raton, FL?

The most popular types of Customer Service jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Executive Customer Service jobs?

Cities near Boca Raton, FL with the most Executive Customer Service job openings:

Executive Customer Service jobs near you

Customer Service Representative - State Farm Agent Team Member

Fernanda Macedo - State Farm Agent

Boca Raton, FL • On-site

$40K - $50K/yr

Other

Life, Retirement, PTO

Re-posted 11 days ago

Job description

Responsive Recruiter

Benefits: 401(k), bonus based on performance, competitive salary, flexible schedule, opportunity for advancement, paid time off, training & development

About Our Agency: I've been with State Farm for a little over 10 years, and my agency is built around service, professionalism, and genuine connection. I hold the ChFC® (Chartered Financial Consultant) designation from The American College of Financial Services, which reflects my strong focus on financial guidance and long-term protection for our customers. Family is incredibly important to me, and when I'm not in the office you'll likely find me spending time with my 11-year-old son—riding bikes, exploring theme parks in Orlando, or relaxing at the beach here in Boca Raton. Community involvement is at the heart of who I am. I proudly serve as a Board Member of the Boca Raton YMCA, support their financial assistance program, and chair the Hispanic fundraising event Baila Conmigo. I'm also active with the Downtown Boca Raton Rotary Club, the Boca Chamber of Commerce, and the Women's Executive Club of South Palm Beach. Giving back is a key part of our mission, and that community spirit carries through our office culture. Our agency has a friendly, high-energy, and collaborative environment where good vibes matter. We welcome guests from the community into our space, and our team of 9 dedicated members works together to deliver outstanding service every day. We offer competitive compensation, opportunities for professional development, flexible scheduling options, and a supportive workplace where growth is encouraged. Team members also enjoy a 401(k), group life insurance, paid time off, sick leave, bonuses, and commissions tied to strong performance. We look for candidates who bring a positive attitude, strong motivation, adaptability, and a genuine desire to grow personally and professionally. If you're customer-focused, team-oriented, and ready to thrive in a supportive, upbeat environment—this is the place for you.

Role Description: As a Customer Service Representative - State Farm Agent Team Member with Fernanda Macedo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions.

Qualifications: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

Compensation: $40,000.00 - $50,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Boca Raton, FL and help customers with their insurance and financial services needs, including: auto insurance, home insurance, life insurance, retirement planning.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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