ZipRecruiter

Log In

1

Executive Customer Service Jobs in Boca Raton, FL

ARC Group

Executive Assistant / CSR

Oakland Park, FL · On-site

Executive Assistant/CSR Responsibilities * Assist legal professionals with case management, document preparation, and legal research. * Organize and maintain legal files, ensuring accuracy and ...

XBP ASIA

Customer Service Representative

Boca Raton, FL · On-site

$19 - $20/hr

Customer Service Rep About the Role: As a Customer Services Associate (CSA) within the Customer ... Executive Assistants with special projects • • Handle time-sensitive material • Maintain ...

Riverside Payments

Be Seen First

Customer Service Sales Associate

Pembroke Pines, FL · On-site

$75K - $95K/yr

We're changing our community and want you to be a part of our Customer Service & Sales Associate ... We're changing our community and want you to be a part of our Account Executive team. We'll set you ...

next page

Showing results 1-20

All JobsCustomer Service JobsExecutive Customer Service JobsExecutive Customer Service Jobs in Boca Raton, FL

Executive Customer Service information

See Boca Raton, FL salary details

$15

$29

$39

How much do executive customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for executive customer service in Boca Raton, FL is $29.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $36.97 per hour, depending on experience, location, and employer.

How does an executive customer service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the key skills and qualifications needed to thrive as an executive customer service professional?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

What is executive customer service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.

What are the most commonly searched types of Customer Service jobs in Boca Raton, FL?

The most popular types of Customer Service jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Executive Customer Service jobs?

Cities near Boca Raton, FL with the most Executive Customer Service job openings:

Executive Customer Service jobs near you

Executive Assistant / CSR

American Recruiting and Consulting Group

Fort Lauderdale, FL • On-site

Other

Re-posted 28 days ago

Job description

EXECUTIVE ASSISTANT
ARC Group has an immediate opportunity for an Executive Assistant with a direct client in their Ft. Lauderdale, FL offices. The Executive Assistant will report to and assist the General Counsel with their schedule/calendar, communication, special projects, and at times communicating with customers during the legal claims process. We need someone who is detail-oriented, customer-focused, and has outstanding communication skills. Legal experience is a plus but not required.
The Executive Assistant will play a crucial part in supporting our client's legal and claims departments, ensuring smooth operations and excellent service to clients. You will possess excellent communication skills and a commitment to delivering top-notch customer service.
Executive Assistant/CSR Responsibilities
  • Assist legal professionals with case management, document preparation, and legal research.
  • Organize and maintain legal files, ensuring accuracy and confidentiality.
  • Prepare and draft documents and communication under the guidance of attorneys.
  • Serve as a back-up point of contact to the CSRs for clients regarding claims inquiries and updates
  • Manage schedules and appointments
  • May act as the gatekeeper for the executives, screening calls, and emails, and prioritizing their communications.
  • Manage and organize confidential and sensitive information.
  • Prepare reports, presentations, and other materials as needed.
  • Manage special projects and initiatives as assigned by the executives.
  • Act as a liaison between the legal and claims teams as well as other departments and customers
  • Provide timely and accurate information to clients on the status of their claims.
  • Assist clients in navigating the claims process and address any concerns or questions.
  • Maintain accurate and up-to-date records of legal and claims activities.
  • Communicate effectively with clients, legal professionals, and internal teams.
  • Draft clear and concise correspondence related to legal matters and claims.

Legal Assistant/CSR Requirements
  • 3-5 years of experience
  • A college degree is highly preferred work experience will be considered in lieu of this
  • Possess excellent communication skills and a drive to deliver top-not customer service
  • And understanding of legal terminology or processes is helpful but not required
  • Adept at detailed record keeping
Would you like to know more about our new opportunity? You can apply online while viewing all open jobs at www.arcgonline.com.
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
We are a no-fee agency for candidates.

Apply