The Service Center Operations Manager will be responsible for the overall operational efficiency, profitability, and customer satisfaction of the 121 FLSmidth Inc. service center. This role involves ...
The Service Center Operations Manager will be responsible for the overall operational efficiency, profitability, and customer satisfaction of the 121 FLSmidth Inc. service center. This role involves ...
Director, Member Advocate Center
Reno, NV · On-site
$100K - $110K/yr
Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing ...
Director, Member Advocate Center
Reno, NV · On-site
$100K - $110K/yr
Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing ...
Operations Manager
Reno, NV · On-site
Provide leadership to all team members, including drivers, supervisors, and sales executives, at the direction of the service center manager * Plan daily manpower needs to ensure customers' freight ...
New
Operations Manager
Reno, NV · On-site
Provide leadership to all team members, including drivers, supervisors, and sales executives, at the direction of the service center manager * Plan daily manpower needs to ensure customers' freight ...
New
Operations Manager
Reno, NV · On-site
Provide leadership to all team members, including drivers, supervisors, and sales executives, at the direction of the service center manager * Plan daily manpower needs to ensure customers' freight ...
New
Operations Manager
Reno, NV · On-site
Provide leadership to all team members, including drivers, supervisors, and sales executives, at the direction of the service center manager * Plan daily manpower needs to ensure customers' freight ...
New
Operations Manager
Reno, NV · On-site
Provide leadership to all team members, including drivers, supervisors, and sales executives, at the direction of the service center manager * Plan daily manpower needs to ensure customers' freight ...
Operations Manager
Reno, NV · On-site
Provide leadership to all team members, including drivers, supervisors, and sales executives, at the direction of the service center manager * Plan daily manpower needs to ensure customers' freight ...
Assistant Reservations Supervisor
Reno, NV · On-site
$45K/yr
... haul independent travel management, working exclusively for travel agents. The Assistant ... Ensures the Call Center is running by making sure Travel Consultants are taking calls, computers ...
New
Quick apply
Assistant Reservations Supervisor
Reno, NV · On-site
$45K/yr
... haul independent travel management, working exclusively for travel agents. The Assistant ... Ensures the Call Center is running by making sure Travel Consultants are taking calls, computers ...
New
Business Advisor Sales Manager
Reno, NV · On-site
$60 - $120/hr
... call center environment. You will manage and develop frontline leaders and dynamic sales teams who serve small business customers through inbound, outbound, renewals, and consultative sales channels ...
Business Advisor Sales Manager
Reno, NV · On-site
$60 - $120/hr
... call center environment. You will manage and develop frontline leaders and dynamic sales teams who serve small business customers through inbound, outbound, renewals, and consultative sales channels ...
... call center environment. You will manage and develop frontline leaders and dynamic sales teams who serve small business customers through inbound, outbound, renewals, and consultative sales channels ...
Quick apply
... call center environment. You will manage and develop frontline leaders and dynamic sales teams who serve small business customers through inbound, outbound, renewals, and consultative sales channels ...
... call center environment. You will manage and develop frontline leaders and dynamic sales teams who serve small business customers through inbound, outbound, renewals, and consultative sales channels ...
... call center environment. You will manage and develop frontline leaders and dynamic sales teams who serve small business customers through inbound, outbound, renewals, and consultative sales channels ...
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Quick apply
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Outbound Operations Manager
Mccarran, NV · On-site
$100K - $110K/yr
Reporting directly to the Distribution Center General Manager (DCGM), this role is responsible for ensuring compliance with safety, quality, and operational standards while driving continuous ...
Outbound Operations Manager
Mccarran, NV · On-site
$100K - $110K/yr
Reporting directly to the Distribution Center General Manager (DCGM), this role is responsible for ensuring compliance with safety, quality, and operational standards while driving continuous ...
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Quick apply
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.
Project Executive - Data Center
Reno, NV · On-site
Job Summary The Project Executive is responsible for providing leadership and management to ... The PX manages the work in a manner consistent with standards of quality and integrity and will ...
Project Executive - Data Center
Reno, NV · On-site
Job Summary The Project Executive is responsible for providing leadership and management to ... The PX manages the work in a manner consistent with standards of quality and integrity and will ...
Patient Billing Representative
Reno, NV · On-site
Additionally, you will handle inbound phone calls in the call center, assisting patients and ... managed realistically, schedules are respected, and personal well-being is valued. Why chose ROC ...
Patient Billing Representative
Reno, NV · On-site
Additionally, you will handle inbound phone calls in the call center, assisting patients and ... managed realistically, schedules are respected, and personal well-being is valued. Why chose ROC ...
Patient Billing Representative
Reno, NV · On-site
Additionally, you will handle inbound phone calls in the call center, assisting patients and ... managed realistically, schedules are respected, and personal well-being is valued. Why chose ROC ...
Quick apply
Patient Billing Representative
Reno, NV · On-site
Additionally, you will handle inbound phone calls in the call center, assisting patients and ... managed realistically, schedules are respected, and personal well-being is valued. Why chose ROC ...
Project Executive - Data Center
Reno, NV · On-site
Job Summary The Project Executive is responsible for providing leadership and management to ... The PX manages the work in a manner consistent with standards of quality and integrity and will ...
Project Executive - Data Center
Reno, NV · On-site
Job Summary The Project Executive is responsible for providing leadership and management to ... The PX manages the work in a manner consistent with standards of quality and integrity and will ...
Executive Call Center Manager information
See Reno, NV salary details
$29.4K - $36.7K
5% of jobs
$36.7K - $43.9K
13% of jobs
$46.9K is the 25th percentile. Wages below this are outliers.
$43.9K - $51.2K
16% of jobs
The median wage is $58.2K / yr.
$51.2K - $58.4K
16% of jobs
$58.4K - $65.7K
15% of jobs
$70.6K is the 75th percentile. Wages above this are outliers.
$65.7K - $72.9K
14% of jobs
$72.9K - $80.2K
8% of jobs
$80.2K - $87.4K
6% of jobs
$87.4K - $94.7K
3% of jobs
$94.7K - $101.9K
2% of jobs
$101.9K - $109.2K
1% of jobs
$29.4K
$63.6K
$109.2K
How much do executive call center manager jobs pay per year?
As of Sep 5, 2026, the average yearly pay for executive call center manager in Reno, NV is $63,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $74,800.00 per year, depending on experience, location, and employer.
What is the difference between Executive Call Center Manager vs Call Center Supervisor?
| Aspect | Executive Call Center Manager | Call Center Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple call centers, develops strategies, manages budgets, and leads senior staff | Supervises daily call center operations, manages frontline staff, and ensures performance metrics |
| Credentials | Bachelor’s degree, management experience, industry certifications | High school diploma or equivalent, experience in call center operations |
| Work Environment | Office-based, strategic planning, leadership meetings | Frontline supervision, shift management, direct staff interaction |
The Executive Call Center Manager focuses on strategic leadership and overall management of call centers, while the Call Center Supervisor handles daily operations and staff supervision. Both roles require communication skills and industry knowledge, but differ in scope and responsibilities.
How much do executive call center managers make in the US?
Executive call center managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. Higher salaries are common in large organizations or in regions with a higher cost of living, and the role often requires strong leadership, communication skills, and familiarity with call center software tools.
Why do people quit executive call center manager jobs?
People often leave executive call center manager roles due to high stress, long working hours, and pressure to meet performance targets. Job dissatisfaction can also stem from limited advancement opportunities, inadequate support, or burnout from managing large teams and complex customer issues.
What are popular job titles related to Executive Call Center Manager jobs in Reno, NV?
For Executive Call Center Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Executive Call Center Manager jobs in Reno, NV look for?
The top searched job categories for Executive Call Center Manager jobs in Reno, NV are:
- Virtual Call Center
- Remote Medical Call Center
- From Home Prayer Call Center
- Remote Evening Call Center
- Remote Online Inbound Call Center
- Full Time Etihad Airways Call Center
- Flex Time Bilingual Spanish Call Center Customer Service Representative
- Work From Home Td Bank Call Center
- Flexible Insurance Call Center
- Monday Through Friday Online Inbound Call Center
What cities near Reno, NV are hiring for Executive Call Center Manager jobs?
Cities near Reno, NV with the most Executive Call Center Manager job openings:
FLSmidth rating
8.9
Based on 13 frontline employees who took The Breakroom Quiz
39th of 499 rated machine equipment manufacturers
Job description
The Service Center Operations Manager will be responsible for the overall operational efficiency, profitability, and customer satisfaction of the 121 FLSmidth Inc. service center. This role involves leading a team of service professionals, ensuring high-quality service delivery, and managing all aspects of the service center's performance.
Job Responsibilities
Oversee daily operations of the service center, including scheduling, resource allocation, and workflow management.
Manage, motivate, and develop a team of service & repair technicians and administrative staff, including performance reviews, training, and disciplinary actions.
Ensure compliance with all company policies, safety regulations, and quality standards.
Develop and implement strategies to improve customer satisfaction and retention.
Monitor service center financial performance, including budgeting, cost control, and revenue generation.
Identify opportunities for process improvements and implement best practices to enhance efficiency and productivity.
Handle complex customer inquiries and complaints, ensuring timely and effective resolution.
Collaborate with sales, engineering, and other departments to ensure seamless service delivery and customer support.
Maintain accurate records of service activities, inventory, and customer interactions.
Prepare and present regular reports on service center performance to upper management.
Manage inventory of parts and supplies, ensuring adequate stock levels and efficient utilization.
Implement and enforce preventive maintenance programs for customer equipment.
Job Qualifications
Bachelor's degree in Business Administration, Engineering, or a related field.
Minimum of 5 years of experience in service management, preferably within an industrial or heavy equipment environment.
Proven leadership and team management skills with the ability to inspire and motivate a diverse workforce.
Strong understanding of financial management principles, including budgeting and profit/loss analysis.
Excellent customer service and communication skills, both written and verbal.
Demonstrated ability to problem-solve and make sound decisions under pressure.
Proficiency in using service management software and enterprise resource planning (ERP) systems.
Solid understanding of health and safety regulations and quality assurance procedures.
Ability to travel occasionally for customer visits or training as required.
Strong organizational skills and attention to detail.
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.
