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Remote Medical Call Center Jobs in Reno, NV (NOW HIRING)

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote Medical Call Center information

See Reno, NV salary details

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How much do remote medical call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote medical call center in Reno, NV is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.25 and $18.30 per hour, depending on experience, location, and employer.

What is a remote medical call center?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are the key skills and qualifications needed to thrive in the remote medical call center position?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

What are some common challenges faced by remote medical call center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

What cities near Reno, NV are hiring for Remote Medical Call Center jobs?

Cities near Reno, NV with the most Remote Medical Call Center job openings:

Infographic showing various Remote Medical Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,326 per year, or $18.4 per hour.

Nurse Practitioner Telehealth - Zenova Hourly

Wellpath

Carson City, NV • Remote

Part-time

Posted 6 days ago


Wellpath rating

7.2

Company rating: 7.2 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

346th of 898 rated healthcare providers


Job description

Overview

The Nurse Practitioner Telehealth provides remote medical care to inmate patients through a telemedicine platform in collaboration with physician staff and onsite healthcare teams. This role conducts history and physical visits and sick call clinics using telehealth technology with support from onsite presenters. The position coordinates patient care through assessment, planning, implementation, and evaluation while following established policies and all applicable laws and regulations. Care is delivered in a manner that supports efficient, high-quality, and compliant telehealth services.

Responsibilities

  • Conduct telehealth evaluations including history and physicals and sick call visits in collaboration with physicians and onsite presenters.
  • Provide clinically appropriate assessments, treatment plans, and patient and staff education aligned with best practices and protocols.
  • Collaborate with onsite healthcare teams to prepare, conduct, and support efficient telehealth clinics.
  • Document all clinical findings accurately and timely in the electronic medical record while maintaining confidentiality.
  • Deliver remote care, participate in quality and peer review activities, and provide cross-coverage and clinical support as needed.

Qualifications

Education

  • Completion of a master’s program in nursing (NPs)

Experience

  • Minimum of one (1) year correctional healthcare experience preferred

Licenses/Certifications

  • Unrestricted current license, certification, or registration in EACH state of practice - must maintain all certifications, educational requirements, licensing, etc.

This position is available only to those who reside in the United States.


What Wellpath employees say

Pay

Benefits

Hours and flexibility

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