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Remote Medical Call Center Jobs in Reno, NV (NOW HIRING)

Demand Side Management Analyst

Reno, NV · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sacramento, CA * United States - Remote Responsibilities * Collecting, synthesizing, and ... The firm partners with utilities, commercial, industrial, data center, and government clients, and ...

Senior Associate, Tax Controversy

Reno, NV · On-site +1

$70K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Perks/Benefits we offer for full-time team members: - Medical, Dental, and Vision Insurance on the ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Tax Manager

Reno, NV · On-site +1

$121K - $148K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Perks/Benefits we offer for full-time team members: - Medical, Dental, and Vision Insurance on the ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Showing results 41-52

Remote Medical Call Center information

See Reno, NV salary details

$10

$18

$28

How much do remote medical call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote medical call center in Reno, NV is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.25 and $18.30 per hour, depending on experience, location, and employer.

What is a remote medical call center?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are the key skills and qualifications needed to thrive in the remote medical call center position?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

What are some common challenges faced by remote medical call center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

What are popular job titles related to Remote Medical Call Center jobs in Reno, NV?

For Remote Medical Call Center jobs in Reno, NV, the most frequently searched job titles are:

What cities near Reno, NV are hiring for Remote Medical Call Center jobs?

Cities near Reno, NV with the most Remote Medical Call Center job openings:

Infographic showing various Remote Medical Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,326 per year, or $18.4 per hour.

Demand Side Management Analyst

Qualus

Reno, NV • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Position Overview

Power your future with Qualus in our Engineering department as a Demand-Side Management (DSM) Analyst. The DSM Analyst is responsible for performing analyses involving DSM program evaluation and research for electric and gas utilities and other clients across North America. DSM programs include energy efficiency and demand response (load curtailment) programs and related projects. The scope of work for a DSM Analyst generally requires some collaboration with other DSM Analysts, Data Scientists and/or Engineers, and may include team leader roles for candidates who have leadership capabilities and interests.

Work Locations:

  • Reno, NV 
  • Sacramento, CA
  • United States - Remote
Responsibilities
  • Collecting, synthesizing, and translating information from varied sources into cohesive findings and results
  • Producing quantitative analysis
  • Conducting technical interviews to obtain data needed to complete analytical tasks
  • Provide written explanations of analysis results that effectively communicate the basis for the results, the meaning of the results, and the implications of the results
  • Communicate analytical approaches, results, and implications, through presentations and meetings
  • Provide recommendations to assist clients with improving analytical results
  • Proactively check own work (data, analysis, writing) for accuracy and make corrections as needed
  • Provide guidance and direction to less experienced analysts
Minimum Qualifications
  • Master's degree or higher, preferably in the sciences, economics, statistics, mathematics, or a related field.
  • At least 2 years of applicable experience.
  • 5+ years of experience may be considered for Senior-Level roles
  • Proficiency in Microsoft Excel and other Microsoft Office applications for reporting.

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Benefits & Compensation

Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.

Company Overview

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,800 professionals, with offices throughout the U.S. and Canada.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.

Employment Type: FULL_TIME