2

Remote Medical Call Center Jobs in Reno, NV (NOW HIRING)

Showing results 21-40

Remote Medical Call Center information

See Reno, NV salary details

$10

$18

$28

How much do remote medical call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote medical call center in Reno, NV is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.25 and $18.30 per hour, depending on experience, location, and employer.

What is a remote medical call center?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are the key skills and qualifications needed to thrive in the remote medical call center position?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

What are some common challenges faced by remote medical call center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

What are popular job titles related to Remote Medical Call Center jobs in Reno, NV?

For Remote Medical Call Center jobs in Reno, NV, the most frequently searched job titles are:

What cities near Reno, NV are hiring for Remote Medical Call Center jobs?

Cities near Reno, NV with the most Remote Medical Call Center job openings:

Infographic showing various Remote Medical Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,326 per year, or $18.4 per hour.

Remote Licensed Clinical Social Worker (LCSW) for Detox Center

Health Access Medical Center

Sun Valley, NV โ€ข On-site, Remote

Full-time

Medical, Life

Posted 3 days ago

New


Job description

Position Overview

Health Access Medical Center is actively seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team in a fully remote capacity. This full-time role requires the candidate to manage a minimum caseload of 25 clients, providing high-quality virtual therapy services. The ideal candidate will play a critical role in our mission to enhance the well-being of individuals undergoing detox treatment, offering essential support tailored to their unique challenges.

About the Organization

Located in Sun Valley, Nevada, Health Access Medical Center is a pioneering organization in delivering healthcare, specializing in detox services. We hold ourselves to the highest standards, emphasizing ethical practices and compliant operations to ensure that our clients receive innovative and effective care. Our commitment extends not only to our clients but also to our providers, ensuring that they have the resources and support needed to thrive in their roles.

Work Environment

This position is entirely remote, allowing for great flexibility and the opportunity to work from any location. Our digital therapeutics platform is designed to facilitate a collaborative work environment despite physical distances. We handle administrative functions including new client acquisition, billing, insurance verification, and compliance audits, enabling you to focus on what truly mattersโ€”delivering impactful psychotherapy to clients.

Key Responsibilities
  • Provide virtual therapy to clients, utilizing evidence-based practices.
  • Develop treatment plans tailored to the individual needs and recovery goals of each client.
  • Utilize tools like Electronic Health Records (EHR) to document client progress and coordinate care.
  • Conduct initial assessments to evaluate client mental health status and establish appropriate interventions.
  • Participate in ongoing training and professional development to remain current with best practices in social work and mental health.
  • Work collaboratively with multidisciplinary teams to provide comprehensive care for clients.
  • Engage in regular supervision and consultation to enhance clinical skills and client outcomes.
Patient Population / Client Focus

Your primary focus will be working with clients in a detox center setting, predominantly targeting individuals aged 18 and older who are facing substance use challenges. This role requires a strong commitment to advocating for diverse populations, including the LGBTQIA+ community, ensuring that all clients feel understood, respected, and supported throughout their recovery journey.

Qualifications
  • Masterโ€™s Degree in Social Work or Mental Health Counseling from an accredited institution.
  • Active LCSW license in the state of Nevada.
  • Minimum of 3 years of post-licensure clinical counseling experience.
  • Ability to demonstrate proficiency in therapies such as Cognitive Behavioral Therapy (CBT) and Psychodynamic Therapy.
  • Professional malpractice insurance is required.
  • Prior experience with minority and diverse populations.
Preferred Experience
  • Experience working specifically with the LGBTQIA+ community, although this is not mandatory.
  • Understanding and willingness to support men's mental health issues is favored.
  • Prior experience in a detox or addiction treatment setting.
Compensation and Benefits

The salary for this position ranges between USD 85,000 and 104,000 per year, commensurate with experience. In addition to competitive pay, we offer a comprehensive benefits package that includes:

  • Flexible scheduling options to accommodate work-life balance.
  • Administrative support including billing and insurance matters, allowing you to concentrate on client care.
  • Health insurance coverage for you and eligible dependents.
  • Life and malpractice insurance to safeguard your professional practice.
  • A wellness plan promoting self-care and mental health resources for staff.
Career Growth Opportunities

Joining Health Access Medical Center opens doors to professional development within a supportive environment. We encourage ongoing education and training, offering resources for continuing education credits and advanced clinical methodologies. As our organization expands, there will be ample opportunities to take on greater responsibilities or specialize in areas that align with your career goals.

Why Join Our Team

At Health Access Medical Center, you will have the opportunity to contribute to meaningful work that impacts lives daily. Our commitment to ethical practice, coupled with a supportive work culture, makes us an outstanding place for passionate professionals dedicated to improving public health. We strive to create an inclusive environment where clinicians can thrive as they extend compassion and guidance to those in need.

Application Information

If you are a motivated LCSW looking to make a difference in the lives of individuals facing addiction challenges, please submit your CV and any relevant documents for consideration. We look forward to welcoming a dedicated professional who shares our values and commitment to client-centered care.