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Part Time Call Center Agent Jobs in Reno, NV (NOW HIRING)

Best Buy

Customer Advisor $20/hr. Reno

Reno, NV · Hybrid

$20/hr

Experience working in a fast-paced call center environment * Experience working in a technology ... The length of your LOA depends on your situation, where you live, your full-time or part-time ...

Sugar Bowl Resort

Resort Reservationist

Norden, CA

$19.50 - $25.50/hr

Seasonal, Winter (Part Time & Full Time Opportunities Available) Sugar Bowl is seeking Resort ... with the Call Center Lead and Guest Services Director to meet KPIs and department goals Stay ...

Lap of Love

Part-Time House Call Veterinarian

Sparks, NV · On-site

$40K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Reno, NV area ...

Lap of Love

Part-Time House Call Veterinarian

Reno, NV · On-site

$40K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Reno, NV area ...

Lap of Love

Part-Time House Call Veterinarian

Sparks, NV · On-site

$40K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Reno, NV area ...

Lap of Love

Part-Time House Call Veterinarian

Reno, NV · On-site

$40K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Reno, NV area ...

Lap of Love

Part-Time House Call Veterinarian

Reno, NV · On-site

$40K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Reno, NV area ...

Lap of Love

Part-Time House Call Veterinarian

Sparks, NV · On-site

$40K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Reno, NV area ...

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All JobsCall Center Agent JobsPart Time Call Center Agent JobsPart Time Call Center Agent Jobs in Reno, NV

Part Time Call Center Agent information

See Reno, NV salary details

$10

$17

$24

How much do part time call center agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for part time call center agent in Reno, NV is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.94 per hour, depending on experience, location, and employer.

What is a part time call center agent?

Part time call center agents are professionals who handle customer calls, inquiries, or support requests for a company, but work fewer hours per week than full-time agents. They may answer questions, resolve issues, or provide information to customers over the phone, often during peak periods or outside standard business hours. This role typically requires good communication skills, patience, and the ability to work flexible shifts. Part time schedules can be ideal for students, parents, or those seeking supplemental income.

What are the key skills and qualifications needed to thrive as a part time call center agent, and why are they important?

To thrive as a Part Time Call Center Agent, you need strong communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer proficiency is typically required. Patience, resilience, and problem-solving abilities help agents deliver excellent customer service and manage difficult interactions. These skills are crucial for maintaining customer satisfaction and ensuring efficient, effective call resolution in a dynamic environment.

What are some common challenges faced by part-time call center agents, and how can they be effectively managed?

Part-time call center agents often face challenges such as managing high call volumes during peak hours and adapting to varying shift schedules. Staying up to date with product or service information can also be difficult with limited hours. To manage these challenges, it's important to communicate regularly with supervisors, make use of available training resources, and develop effective time management skills. Building strong relationships with team members can also help create a supportive work environment and facilitate knowledge sharing.

What is the difference between Part Time Call Center Agent vs Customer Service Representative?

AspectPart Time Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteRetail, office, or remote settings
Industry UsageTelecommunications, tech, financeRetail, banking, healthcare
Search & Comparison IntentCustomer support, inbound calls, part-time rolesCustomer service, client interaction, part-time roles

Both roles involve assisting customers, often require similar credentials, and are found in similar industries. The main difference is that a Part Time Call Center Agent typically handles inbound or outbound calls in a call center environment, often remotely or on-site, while a Customer Service Representative may work in various settings like retail or healthcare, with broader customer interaction responsibilities.

What are the most commonly searched types of Call Center Agent jobs in Reno, NV?

The most popular types of Call Center Agent jobs in Reno, NV are:

What are popular job titles related to Part Time Call Center Agent jobs in Reno, NV?

For Part Time Call Center Agent jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Part Time Call Center Agent jobs in Reno, NV look for?

The top searched job categories for Part Time Call Center Agent jobs in Reno, NV are:

What cities near Reno, NV are hiring for Part Time Call Center Agent jobs?

Cities near Reno, NV with the most Part Time Call Center Agent job openings:

Part Time Call Center Agent jobs near you
Infographic showing various Part Time Call Center Agent job openings in Reno, NV as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,705 per year, or $17.2 per hour.

Health Workforce & Care Operations Lead - Reno

Best Buy

Reno, NV

Full-time, Part-time

Retirement, PTO

Posted 9 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,794 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

The Health Workforce & Care Operations Lead ensures optimal workforce planning and real-time operational support across Best Buy Health Care lines of business responding to the evolving needs of its programs. This role blends workforce management (forecasting, scheduling, reporting) with care operations (queue management, adherence, outage handling, payroll and timesheet accuracy). The Lead also serves as a Subject Matter Expert (SME) for WFM programs-validating timesheet exceptions, tracking Leave of Absence (LOA), assisting leaders with attendance and onboarding-and provides back-up to Health Workforce & Care Operations Specialists as needed to maintain seamless operations and service levels.
This role is onsite at the Best Buy Health Reno, NV location.
Hours: Overnight 5pm - 4:00am PST
What You'll Do
  • Forecast call volumes using historical data, trends, and demand drivers to ensure adequate staffing levels that meet service level objectives without compromising quality.
  • Create and adjust agent schedules based on forecasts, availability, and business needs, balancing coverage requirements with agent worklife considerations.
  • Oversee queue performance for all care lines of business (e.g., Health Services Response, Customer Service, Commercial PERS, Social Care), prioritizing calls, managing wait times, and ensuring SLAs are met.
  • Monitor realtime adherence, troubleshoot variances, adjust schedules, report callouts, and escalate discrepancies to minimize service impact.
  • Process and approve timeoff requests, track attendance and callouts, monitor Leave of Absence (LOA) activity, and ensure staffing accuracy.
  • Validate hours worked, authorize timesheet exceptions, and audit workforce data to ensure accuracy and compliance.
  • Track key performance indicators including call volume, productivity, shrinkage, and customer experience to identify risks and optimization opportunities.
  • Create and maintain daily, weekly, and monthly reports on staffing, queue performance, and workforce trends to support datadriven decisions.
  • Collaborate with leaders to align agent skills, staffing models, and resource allocation with current and forecasted demand.
  • Partner with engineering and technology teams on system releases, updates, and outage management; coordinate communications to minimize frontline disruption.
  • Assist leaders and agents with time and attendance questions, support onboarding and training activities, and maintain training documentation and logs.
  • Maintain working knowledge of applicable labor regulations and internal policies to ensure compliant staffing and scheduling practices.

Basic Qualifications
  • Minimum 4 years of customer service experience required
  • Minimum 1-year prior call center experience required
  • Intermediate knowledge of MS Office Suite to include Outlook, Word, and Excel to include experience with creating and maintaining spreadsheets

Preferred Qualifications
  • Prior experience with workforce management systems such as Genesys preferred
  • Experience with auditing data and/or experience approving timesheets and/or attendance preferred
  • Minimum 6 months prior experience in Best Buy Health "senior" type role required
  • Strong mathematical skills

What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.

What Best Buy employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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