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Executive Business Coach Jobs in Decatur, GA (NOW HIRING)

Gilbane, Inc.

Preconstruction Executive

Atlanta, GA · On-site

Gilbane is seeking a Preconstruction Executive to lead preconstruction and design phase services ... Business Unit * Responsible for the career development and coaching of team members * Fosters a ...

ADP

HRO Sales Executive

Atlanta, GA

... and coaching. Multitasking and prioritization are essential to helping your team win. If you're ... Grow Our Business While Growing Your Team's. You will work with your team within your assigned ...

ADP

HRO Sales Executive

Atlanta, GA · On-site

... and coaching. Multitasking and prioritization are essential to helping your team win. If you're ... Grow Our Business While Growing Your Team's. You will work with your team within your assigned ...

Chick-fil-A

Executive Director

Atlanta, GA · On-site

$19/hr

This individual must have a passion for restaurant service, people and business. The Executive ... coaches others to perform · Must possess leadership traits that Chick fil A seeks in future ...

Liberty Mutual

Branch Executive

Atlanta, GA · On-site

$163K - $220K/yr

Develop a deep understanding of the underwriting appetite and business strategy across all GRS ... Ability to coach and inspire both direct reports and matrix teams. * Comfortable with making ...

Liberty Mutual

Branch Executive

Atlanta, GA

Develop a deep understanding of the underwriting appetite and business strategy across all GRS ... Ability to coach and inspire both direct reports and matrix teams. * Comfortable with making ...

Liberty Mutual Insurance

Branch Executive

Atlanta, GA · On-site

$163K - $220K/yr

Develop a deep understanding of the underwriting appetite and business strategy across all GRS ... Ability to coach and inspire both direct reports and matrix teams. * Comfortable with making ...

Liberty Mutual

Branch Executive

Atlanta, GA · On-site

$163K - $220K/yr

Develop a deep understanding of the underwriting appetite and business strategy across all GRS ... Ability to coach and inspire both direct reports and matrix teams. * Comfortable with making ...

NLB Services

Agile Coach

Atlanta, GA · On-site

... Executives, and other stakeholders within the channel or portfolio to ensure the delivery of "value ... Scrum, Kanban, etc. Utilize Agile techniques to help the business build product backlogs ...

Forrester

VP, Executive Partner

Atlanta, GA

... business advisor to our top clients by challenging their thinking, coaching them, and providing ... The CX Executive Partner also supports new business development both within existing client ...

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All JobsBusiness Coach JobsExecutive Business Coach JobsExecutive Business Coach Jobs in Decatur, GA

Executive Business Coach information

What are some common challenges Executive Business Coaches face when working with high-level clients?

Executive Business Coaches often encounter challenges such as navigating complex organizational dynamics and earning the trust of senior leaders who may be skeptical of external advice. Balancing confidentiality with the need to provide actionable feedback can also be demanding. Additionally, coaches must continuously adapt their approach to suit diverse leadership styles and organizational cultures, while ensuring measurable progress toward client goals.

What are the key skills and qualifications needed to thrive as an Executive Business Coach, and why are they important?

To thrive as an Executive Business Coach, you need a strong background in business strategy, leadership development, and experience in executive roles, often supported by coaching certifications such as ICF or EMCC. Familiarity with assessment tools like 360-degree feedback, leadership inventories, and digital coaching platforms is common in this field. Exceptional communication, emotional intelligence, and active listening distinguish top performers in building trust and driving client growth. These skills are critical for empowering executives, facilitating transformative change, and achieving tangible business results.

What is the difference between Executive Business Coach vs Business Consultant?

AspectExecutive Business CoachBusiness Consultant
CredentialsCoaching certifications, leadership trainingBusiness degrees, industry expertise
Work EnvironmentOne-on-one coaching, leadership developmentProject-based, strategic advisory
Employer & Industry UsageCorporate, executive, leadership sectorsVarious industries, project-specific

While both roles aim to improve business performance, an Executive Business Coach focuses on developing leadership skills and personal growth through coaching, whereas a Business Consultant provides strategic advice and solutions for specific business challenges. The coach works closely with individuals to unlock potential, while the consultant offers expert recommendations for organizational improvements.

What is an Executive Business Coach?

An Executive Business Coach is a professional who works with business leaders, executives, and managers to help them achieve their personal and organizational goals. They provide guidance, support, and feedback to improve leadership skills, decision-making, and overall performance. Executive coaches use a variety of tools and techniques, such as goal-setting, accountability, and strategic planning, to empower clients to overcome challenges and reach their full potential. Their work often involves confidential one-on-one sessions and may include assessments, skill-building, and action planning tailored to the executive's specific needs.

What Does an Executive Business Coach Do?

As an executive business coach, your responsibilities are to work one-on-one with a business professional to help them strengthen their leadership skills through personalized training. Your clients are employees of an organization, usually in a management role, who have personal goals like improving their management skills, learning how to lead and interact with their team, and becoming more successful in their position. As an executive business coach, you can take an in-house position or work as an independent consultant, finding your own clients and meeting with them on a flexible schedule.

More about Executive Business Coach jobs
What job categories do people searching Executive Business Coach jobs in Decatur, GA look for? The top searched job categories for Executive Business Coach jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Executive Business Coach jobs? Cities near Decatur, GA with the most Executive Business Coach job openings:
Executive Business Coach jobs near you
Leader, Customer Success Management

Leader, Customer Success Management

QGenda

Atlanta, GA

Other

Posted 16 days ago

Job description

About Your Role 

The Leader, Customer Success Management supervises a team of Customer Success Managers and is responsible for managing the team's workload, coaching on best practices, driving adoption and maximizing value while minimizing churn, achieving a high NRR for all team's portfolio accounts, and contributing to team strategy and process development.

How You'll Make an Impact 

Core Responsibilities:

  • Ensure success and renewal of their team's customer base
  • Serves as primary point of escalation on behalf of their team and its customers, uses discretion to loop in additional leadership as necessary.  
  • Maintain a deep functional understanding of our solutions in order to educate customers and the CSM team about the most relevant features/functionality/products driving increased ROI relative to customers' specific business needs. 
  • Prepare and participate in customer Executive Business Reviews (EBRs) alongside CSMs
  • Attend Key Account Reviews (KARs) on portfolio accounts and work with CSM to develop a 'Get Well' plan for any known risks.
  • Ensure best practices are established and followed for ongoing QGenda governance
  • Support the team with strategy, problem solving, and execution on internal and customer-facing matters
  • Drive "Best Practices" and act as thought leader, making recommendations for new solutions and procedures to problems
  • Ensures all team's portfolio accounts are maximizing Net Revenue Retention
  • Ensure compliance to team based KPIs and completion of job activities such as business reviews and other customer-facing/internal activities
  • Support and implement CX and corporate initiatives 
  • Responsible for team performance metrics and reporting 
  • Responsible for all HR aspects of employee management
  • Provide continuous feedback to direct reports through regular coaching, employee development and annual performance reviews 
  • Perform comprehensive employee development planning to support growth of employees to achieve goals, objectives, and enable career development 
  • Voices feedback and concerns of team members to the leadership team
Who You Are 
  • Experience providing direction on customer engagements, in a matrixed environment 
  • Ability to interact and build relationships with customers and executive contacts as a leadership contact and point of escalation 
  • Experience providing presentations to diverse audiences 
  • Ability to inspire, motivate, and facilitate in order to improve the productivity of the team 
  • Strong delegation skills and ability to break down complex tasks into actionable components
  • Basic understanding of CS & company financials 
  • Experience understanding business problems, products, processes and technical challenges and thrive on connecting technology with measurable business value for customers and the internal organization 
  • Working knowledge of customer expectations across area of speciality 
  • Ability to create and utilize reports and dashboards to manage team performance 
  • Experience delivering and supporting SaaS products is an advantage 
  • Customer Success Platform experience (e.g. Planhat, Gainsight) highly desired
  • Background in Customer Success, Account Management, or Professional Services, is highly desired
Experience You Bring 
  • Bachelor degree or equivalent work experience 
  • 4+ years of relevant experience for specific function being managed 
  • Ability to travel for customer meetings, conferences, and other industry events
Not Required, but Nice to Have
  • Experience with Customer Success Platforms (i.e. PlanHat)
  • Success Coaching CSSM Level 1-5 certifications
  • Experience/exposure to Healthcare market and IT ecosystem

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