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Excellence Manager Jobs in Reston, VA (NOW HIRING)

lansing

Warehouse Manager

Sterling, VA · On-site

Live our mission statement centered on our values of respect, service, and excellence * Manages all warehouse operations including personnel * Handles all aspects of inventory management * Manages ...

Gymguyz

General Fitness Manager

Arlington, VA · On-site

As a General Manager , you'll lead a passionate team of fitness professionals, drive business performance, and build a culture of excellence. You'll combine strategy with empathy - balancing ...

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Excellence Manager information

See Reston, VA salary details

$28.6K

$85K

$143K

How much do excellence manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for excellence manager in Reston, VA is $84,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $121,200.00 per year, depending on experience, location, and employer.

What is the difference between Excellence Manager vs Quality Assurance Manager?

AspectExcellence ManagerQuality Assurance Manager
CredentialsCertifications in process improvement, Six Sigma, LeanCertifications in quality management, ISO standards, Six Sigma
Work EnvironmentFocus on continuous improvement across departmentsFocus on product/service quality and compliance
Employer & Industry UsageUsed in manufacturing, healthcare, service industriesCommon in manufacturing, software, healthcare
Primary FocusOperational excellence and process optimizationProduct quality and defect reduction

While both roles aim to improve organizational performance, the Excellence Manager concentrates on overall process efficiency and continuous improvement, whereas the Quality Assurance Manager emphasizes maintaining product and service quality standards.

What are popular job titles related to Excellence Manager jobs in Reston, VA? For Excellence Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Excellence Manager jobs in Reston, VA look for? The top searched job categories for Excellence Manager jobs in Reston, VA are:
Excellence Manager jobs near you
Senior Operational Excellence Manager

Senior Operational Excellence Manager

Xometry

North Bethesda, MD • Hybrid

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Xometry is seeking a strategic, results-driven Senior Operational Excellence Manager to join our growing team. This role is designed for a strategic thinker and hands-on executor who can analyze operational and customer service data, identify inefficiencies or performance gaps, and translate insights into actionable improvements. You will partner cross-functionally with Customer & Partner Support, Partner Network Management, and other operational teams to drive scalable process improvements and create standards  that enhance efficiency, customer and partner satisfaction, and financial performance.  

Key Responsibilities:

  • Data Analysis & Insight Generation:
    • Conduct in-depth analysis of operational metrics, KPIs, and customer experience data to uncover trends, inefficiencies, and root causes of issues.
  • Strategic Problem Solving & Recommendations: 
    • Identify high-impact areas for improvement across operational and customer service workflows.
    • Develop and present clear, evidence-based recommendations to executive leadership and team leads.
    • Collaborate with stakeholders to align improvement initiatives with company goals and customer and partner expectations.
  • Implementation Support: 
    • Lead or co-lead implementation of approved recommendations, partnering closely with frontline and management teams.
    • Define KPIs for success, measure impact of initiatives, and iterate on changes as needed.
    • Provide change management guidance to ensure smooth adoption of new workflows or systems.
  • Process Optimization & Standardization:
    • Map current processes and identify bottlenecks, inconsistencies, and manual inefficiencies.
    • Design and implement standardized procedures and documentation across teams to promote consistency, compliance, and quality.
    • Introduce tools and automation to reduce waste and increase productivity.
  • Cross-functional Collaboration:
    • Act as a liaison between Customer Service, Partner Support, Product, Engineering, and Operations teams.
    • Foster a culture of continuous improvement through training, workshops, and coaching.
    • Share best practices across the organization and promote a data-first approach to operational strategy.

Qualifications:

  • 7+ years of experience in operations, customer experience, business analysis, or related fields.
  • Proven experience using data to identify problems, make recommendations, and drive process improvement.
  • Proficiency in tools such as Excel/Google Sheets, SQL, BI dashboards (Looker, Tableau, Power BI, etc.).
  • Strong understanding of customer and partner support  workflows and metrics
  • Exceptional communication and stakeholder management skills.
  • Ability to work independently and manage multiple initiatives in a fast-paced environment.
  • Experience with CRM/ticketing platforms (e.g., Zendesk, Salesforce, Freshdesk).
  • Background in SaaS, marketplace, or partner-led businesses.

The estimated base salary range for new hires into this role is $81,000 - $105,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid 

Xometry logo

About Xometry

Sourced by ZipRecruiter

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Industry

Software development

Company size

501 - 1,000 Employees

Headquarters location

Gaithersburg, MD, US

Year founded

2013

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