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Evolution Consulting Jobs (NOW HIRING)

Isostech

Director, Shared Consulting Services

Tempe, AZ · On-site

At Isos Technology, we're looking for a strategic, people centered senior leader to own the performance, health, and evolution of our shared consulting organization. In this role, you'll help ensure ...

Invesco

Director, Internal Consulting

Atlanta, GA · On-site

Drive the evolution of the Internal Consulting practice by leading strategic initiatives and gaining leadership buy-in. * Foster a culture of collaboration, innovation, and continuous improvement ...

Invesco

Director, Internal Consulting

Atlanta, GA · Hybrid

Drive the evolution of the Internal Consulting practice by leading strategic initiatives and gaining leadership buy-in. * Foster a culture of collaboration, innovation, and continuous improvement ...

Intap

Principal Consulting Lead

Charlotte, NC · On-site

Principal Consulting Leads serve as trusted advisors to both clients and internal stakeholders, drive innovation in delivery practices, and influence product evolution through structured feedback.

CGI Inc.

Director Consulting Services

Des Moines, IA · On-site

Director Consulting Services Category: Leadership and Management Roles Main location: United States ... evolution of solution offerings to meet client needs. • Provide leadership to a team of ...

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$26K

$79.6K

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How much do evolution consulting jobs pay per year?

As of Jun 5, 2026, the average yearly pay for evolution consulting in the United States is $79,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is an Evolution Consulting job?

An Evolution Consulting job typically involves providing strategic guidance and expertise to businesses or organizations undergoing change and adaptation. Consultants analyze market trends, organizational structures, and competitive landscapes to recommend solutions for growth and innovation. They may work in various industries, such as technology, healthcare, or finance, helping clients stay competitive in evolving markets. Responsibilities often include research, data analysis, and implementing change management strategies. Successful consultants possess strong problem-solving, communication, and analytical skills.

What are the key skills and qualifications needed to thrive in the Evolution Consulting position, and why are they important?

To excel in Evolution Consulting, strong analytical skills, a background in business or life sciences, and expertise in organizational change or business transformation are generally required. Familiarity with industry-standard frameworks like Kotter's Change Model, data analytics tools, and certifications such as Prosci or Lean Six Sigma are often beneficial. Exceptional communication, relationship-building, and adaptability are important soft skills for guiding clients through continuous change. These skills enable consultants to deliver effective solutions, foster client trust, and drive sustainable business evolution.

What are the typical daily responsibilities for someone working in Evolution Consulting?

In Evolution Consulting, professionals typically spend their days analyzing client organizations, identifying areas for improvement, and developing tailored change strategies. They often facilitate workshops, conduct assessments, and collaborate closely with both client stakeholders and internal team members to ensure smooth project delivery. Regular client meetings, progress reporting, and staying updated on industry best practices are also key parts of the role. This dynamic work environment requires a balance between independent problem solving and close teamwork to achieve transformative results for clients.
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Evolution Consulting jobs near you
Infographic showing various Evolution Consulting job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $79,563 per year, or $38.3 per hour.

Tier 1 Help Desk - Remote

Hire Evolution Consulting

Orlando, FL • Remote

$45K - $47K/yr

Full-time

Posted 8 days ago

Job description

Location: Fully Remote
Equipment Pickup Requirement: Must be able to travel to Orlando FL or Ashburn, VA to pick up equipment
Schedule: Rotating 24/7 shifts including nights, weekends, and holidays
Clearance Requirement: Must successfully pass a background investigation
Employment Type: Full-Time

Bilingual: English Spanish preferred

Position Overview

We are seeking a customer-focused Help Desk Specialists to join a high-volume support team providing frontline technical assistance to external users and partner organizations. This role is ideal for someone with strong communication skills, a technical support background, and the ability to remain calm and professional in a fast-paced environment.

This is a fully remote opportunity supporting users across a 24/7 operation. Candidates must be flexible with rotating schedules and comfortable handling inbound support requests through multiple communication channels.

Key Responsibilities

  • Serve as the first point of contact for users seeking technical assistance and general support

  • Handle incoming support requests through phone, chat, email, and ticketing systems

  • Troubleshoot basic to intermediate technical issues related to Windows systems, Microsoft applications, account access, and web-based platforms

  • Document all customer interactions, troubleshooting steps, and resolutions within the ticketing system

  • Escalate unresolved or complex issues to higher-level support teams when appropriate

  • Provide timely updates and follow-up communication to users regarding ticket status and resolution progress

  • Deliver professional customer service while managing multiple requests in a fast-paced environment

  • Support users with application access, navigation issues, and general technical guidance

Qualifications

  • Bilingual Spanish/English

  • High school diploma or equivalent required

  • Minimum 1 year of Help Desk, call center, customer support, or technical support experience

  • Working knowledge of:

    • Windows operating systems

    • Microsoft Office products

    • Web-based applications and remote support tools

  • Strong verbal and written communication skills both Spanish and English

  • Excellent customer service and problem-solving abilities

  • Ability to multitask and work efficiently in a high-volume support environment

  • Comfortable working rotating shifts, including evenings, weekends, and holidays

  • U.S. Citizenship required

  • Must be able to successfully pass a background investigation

Preferred Experience

  • Bilingual English/Spanish strongly preferred

  • Experience using ServiceNow or similar ticketing systems

  • CompTIA A+ or similar technical certifications

  • Experience supporting enterprise or government-related environments

  • Previous call center or technical customer support experience

  • Familiarity with trade, logistics, or compliance-related support environments is a plus

Additional Information

  • Fully remote position

  • Equipment pickup required in Ashburn, VA

  • Rotating 24/7 support environment

  • Opportunity to grow within a collaborative technical support team