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Evening Walmart Call Center Jobs (NOW HIRING)

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Evening Walmart Call Center information

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How much do evening walmart call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for evening walmart call center in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.51 per hour, depending on experience, location, and employer.

What is an evening Walmart call center?

An Evening Walmart Call Center job involves handling customer service inquiries, complaints, and support requests for Walmart customers during the evening hours. Employees in this role typically answer phone calls, respond to emails or chats, and assist with order issues, product information, and store-related questions. The job requires good communication skills, patience, and the ability to resolve problems efficiently. Evening shifts may include weekday nights and weekends, providing flexibility for those who need non-traditional work hours.

What is the difference between Evening Walmart Call Center vs Customer Service Representative?

AspectEvening Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, primarily inbound calls, evening shiftsOffice or retail environment, inbound/outbound calls, various shifts
Industry UsageRetail, customer support for WalmartVarious industries including retail, telecom, finance
Common Search IntentJobs with evening hours at WalmartCustomer support roles across industries

The Evening Walmart Call Center primarily involves inbound customer support for Walmart during evening hours, focusing on retail-related issues. Customer Service Representatives work across multiple industries, handling customer inquiries in various environments. While both roles require similar credentials and involve customer interaction, the Walmart Call Center role is specific to Walmart's retail support, often with evening shifts, whereas Customer Service Representatives have broader industry options.

What are the key skills and qualifications needed to thrive as an evening Walmart call center representative, and why are they important?

To thrive as an Evening Walmart Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is essential. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure efficient resolution of customer inquiries, maintain high customer satisfaction, and contribute to the overall success of the call center environment.

What are the typical challenges faced by employees working evening shifts at a Walmart call center?

Employees working evening shifts at a Walmart Call Center often encounter challenges such as handling a high volume of customer inquiries during peak hours, managing fatigue due to later working hours, and maintaining effective communication with daytime teams. However, these shifts also provide opportunities to develop strong problem-solving and multitasking skills. Building rapport with customers and collaborating with fellow evening team members are essential for a supportive work environment and successful performance.
More about Evening Walmart Call Center jobs
What cities are hiring for Evening Walmart Call Center jobs? Cities with the most Evening Walmart Call Center job openings:
What are the most commonly searched types of Walmart Call Center jobs? The most popular types of Walmart Call Center jobs are:
What states have the most Evening Walmart Call Center jobs? States with the most job openings for Evening Walmart Call Center jobs include:
What job categories do people searching Evening Walmart Call Center jobs look for? The top searched job categories for Evening Walmart Call Center jobs are:
Evening Walmart Call Center jobs near you
Infographic showing various Evening Walmart Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.

Call Center Representative

InfoCision - Work at Home

Jacksonville, FL • Remote

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Ready to Build a Career from Home?

Looking for a remote job that offers flexibility, weekly pay, and a supportive team? We're expanding and hiring enthusiastic Remote Call Center Representatives to assist customers for a variety of exciting client programs.

Every day is different. You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive experiences—all from the comfort of your home.

Why You'll Love Working with Us

  • Work 100% remotely
  • Paid training provided
  • Weekly pay
  • Access part of your earned wages before payday
  • Flexible scheduling with day, evening, and shifts available until 2:00 AM EST
  • Employee recognition and rewards
  • Opportunities for advancement as we continue to grow
  • Friendly, supportive leadership and coaching

What You'll Be Doing

  • Handle inbound and outbound customer calls.
  • Deliver friendly, professional customer service.
  • Follow client guidelines and call procedures.
  • Enter accurate information into company systems.
  • Resolve customer questions and concerns.
  • Meet quality and performance standards.

We're Looking for People Who

  • Enjoy talking with people and helping others.
  • Communicate clearly and professionally.
  • Are dependable and self-motivated.
  • Can work independently in a remote environment.
  • Can comfortably navigate a computer while speaking with customers.

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. 
  • A quiet, distraction-free workspace

Whether you're an experienced call center professional or looking for your next work-from-home opportunity, we'd love to meet you.

Apply today and discover why our team enjoys the flexibility, support, and opportunities that come with working remotely.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

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