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Evening Walmart Call Center Jobs (NOW HIRING)

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... May require evening, weekend, or holiday shifts. * Fast-paced environment with performance metrics ...

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Evening Walmart Call Center information

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How much do evening walmart call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for evening walmart call center in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.51 per hour, depending on experience, location, and employer.

What is an evening Walmart call center?

An Evening Walmart Call Center job involves handling customer service inquiries, complaints, and support requests for Walmart customers during the evening hours. Employees in this role typically answer phone calls, respond to emails or chats, and assist with order issues, product information, and store-related questions. The job requires good communication skills, patience, and the ability to resolve problems efficiently. Evening shifts may include weekday nights and weekends, providing flexibility for those who need non-traditional work hours.

What is the difference between Evening Walmart Call Center vs Customer Service Representative?

AspectEvening Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, primarily inbound calls, evening shiftsOffice or retail environment, inbound/outbound calls, various shifts
Industry UsageRetail, customer support for WalmartVarious industries including retail, telecom, finance
Common Search IntentJobs with evening hours at WalmartCustomer support roles across industries

The Evening Walmart Call Center primarily involves inbound customer support for Walmart during evening hours, focusing on retail-related issues. Customer Service Representatives work across multiple industries, handling customer inquiries in various environments. While both roles require similar credentials and involve customer interaction, the Walmart Call Center role is specific to Walmart's retail support, often with evening shifts, whereas Customer Service Representatives have broader industry options.

What are the key skills and qualifications needed to thrive as an evening Walmart call center representative, and why are they important?

To thrive as an Evening Walmart Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is essential. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure efficient resolution of customer inquiries, maintain high customer satisfaction, and contribute to the overall success of the call center environment.

What are the typical challenges faced by employees working evening shifts at a Walmart call center?

Employees working evening shifts at a Walmart Call Center often encounter challenges such as handling a high volume of customer inquiries during peak hours, managing fatigue due to later working hours, and maintaining effective communication with daytime teams. However, these shifts also provide opportunities to develop strong problem-solving and multitasking skills. Building rapport with customers and collaborating with fellow evening team members are essential for a supportive work environment and successful performance.
More about Evening Walmart Call Center jobs
What cities are hiring for Evening Walmart Call Center jobs? Cities with the most Evening Walmart Call Center job openings:
What are the most commonly searched types of Walmart Call Center jobs? The most popular types of Walmart Call Center jobs are:
What states have the most Evening Walmart Call Center jobs? States with the most job openings for Evening Walmart Call Center jobs include:
What job categories do people searching Evening Walmart Call Center jobs look for? The top searched job categories for Evening Walmart Call Center jobs are:
Evening Walmart Call Center jobs near you
Infographic showing various Evening Walmart Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.

Call Center Representative

Community Health Center of Buffalo

Buffalo, NY • On-site

$16.76 - $20.24/hr

Full-time

Re-posted 10 days ago

Job description

Job Summary:
The Call Center Representative plays a crucial role in providing exceptional customer service and ensuring patient satisfaction. They must possess excellent interpersonal skills to effectively communicate with patients and address their needs. The primary function of the Call Center Representative is to complete administrative and clinical support tasks to ensure a positive customer experience.
Responsibilities:
- Handle inbound and outbound calls in a polite manner, providing personalized customer service to patients.
- Document and report customer feedback to improve the patient experience.
- Schedule appointments and perform pre-registration tasks, including verifying demographic and insurance information.
- Discern when triage by clinical healthcare staff is necessary.
- Coordinate patient and information flow while maintaining patient confidentiality in compliance with HIPAA laws.
- Contribute to patient care teams by providing care coordination services.
- Participate in Quality Improvement and Quality Assurance activities as needed.
- Track and log patient information.
- Attend meetings as required.
- Perform other relevant duties as assigned.
Qualifications:
- High school diploma or GED equivalent.
- At least 1 year of experience delivering high-level customer service in a healthcare setting or call center.
- Computer literate and proficient in Microsoft Office.
Preferred Qualifications:
- Associate's degree in a related field.
- Comprehensive knowledge of medical terminology.
- At least 3 years of experience delivering high-level customer service.
- At least 3 years of relevant healthcare experience.
- Proficient with an Electronic Health Record system.
Physical Requirements:
The position requires sitting, standing, walking, bending, and stooping. There may be significant job stress associated with the role, and evening and/or weekend work may be required. The position may involve lifting, pushing, pulling, and carrying up to ten pounds.
Pay:
The salary range for this position is $16.76 to $20.24 per hour.
Union Affiliation:
This position is represented by United Healthcare Workers East, Local 1199.

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