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Evening Referral Coordinator Remote Jobs (NOW HIRING)

Concentra

Referral Coordinator - Remote Texas

Lubbock, TX · On-site +1

$13.75 - $18/hr

The Referral Management Coordinator processes referrals requests and authorizations while working closely with physicians, employers and payors. Customer services is a top priority in order to ...

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How much do evening referral coordinator remote jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for evening referral coordinator remote in the United States is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does an evening referral coordinator remote do?

An Evening Referral Coordinator (Remote) is responsible for managing and processing patient referrals during evening hours, typically from a home-based location. Their main duties include receiving referral requests from healthcare providers, verifying patient information and insurance, coordinating with medical offices, and ensuring that patients are scheduled for appropriate services. They also communicate with patients to provide updates and instructions, and document all activities in electronic health records systems. This role requires strong organizational skills, attention to detail, and the ability to work independently outside of standard business hours.

What are the key skills and qualifications needed to thrive as an evening referral coordinator remote, and why are they important?

To thrive as an Evening Referral Coordinator (Remote), you need strong organizational abilities, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate degree. Familiarity with electronic medical records (EMR) systems, scheduling software, and secure communication platforms is typically required. Excellent communication, problem-solving skills, and the ability to work independently are essential soft skills for success in this remote role. These skills ensure accurate and timely processing of referrals, seamless coordination with healthcare providers, and effective patient support during evening hours.

What are some common challenges faced by evening referral coordinators remote, and how can they be managed?

Evening Referral Coordinators working remotely often encounter challenges such as managing high volumes of referrals during peak evening hours and ensuring timely communication with both patients and healthcare providers. Staying organized and prioritizing urgent cases can help reduce stress and improve workflow. Effective use of digital tools, clear documentation, and regular check-ins with team members can also support smooth collaboration and maintain high service standards, even when working remotely and outside of traditional business hours.

What is the difference between Evening Referral Coordinator Remote vs Referral Specialist?

AspectEvening Referral Coordinator RemoteReferral Specialist
CredentialsTypically requires healthcare or social work certificationsOften requires similar healthcare or social service certifications
Work EnvironmentRemote, evening hours, healthcare or social service settingUsually office or healthcare facility, may include remote options
Employer & IndustryHealthcare organizations, social services, insurance companiesHealthcare providers, hospitals, clinics
Search & Comparison IntentUnderstanding remote evening roles in referralsRoles involving patient or client referrals in healthcare

The Evening Referral Coordinator Remote and Referral Specialist roles share similarities in required certifications and industry settings. However, the Coordinator typically works remotely during evening hours, focusing on managing referral processes, while the Referral Specialist may work in-office or remotely, handling direct referral communications. Both roles serve healthcare organizations but differ mainly in work hours and environment.

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What cities are hiring for Evening Referral Coordinator Remote jobs?

Cities with the most Evening Referral Coordinator Remote job openings:

What states have the most Evening Referral Coordinator Remote jobs?

States with the most job openings for Evening Referral Coordinator Remote jobs include:

What job categories do people searching Evening Referral Coordinator Remote jobs look for?

The top searched job categories for Evening Referral Coordinator Remote jobs are:

Evening Referral Coordinator Remote jobs near you
Infographic showing various Evening Referral Coordinator Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 15% Part Time, and 20% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,370 per year, or $20.4 per hour.

Referral Coordinator - Remote Texas

Concentra

Lubbock, TX • On-site, Remote

$13.75 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Concentra rating

6.4

Company rating: 6.4 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

644th of 891 rated healthcare providers

Job description

Overview
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.
Do you want to use your problem solving skills and knowledge of customer service to help improve the health of America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first.
Responsibilities
Position Summary
The Referral Management Coordinator maintains high standards for quality and an exceptional patient experience in accordance with Concentra's policies, procedures and applicable regulations. The Referral Management Coordinator processes referrals requests and authorizations while working closely with physicians, employers and payors. Customer services is a top priority in order to achieve a positive impact on the cost and quality of care rendered to injured employees.
Physical Requirements:
  • Must be a current Texas Resident
  • Must remain a Texas Resident during the duration of employement within the Referral Department
  • Must be able and willing to travel to a local Concentra to complete new hire orientation

The Details
  • First point of escalation for all case related issues requiring guidance
  • Responsible for daily completion of assigned patient referrals, while meeting production requirements
  • Reviews, processes and supports Specialist referral requests by Concentra sites as defined by the market
  • Obtains authorization for Specialist referrals and schedules appointments accordingly
  • Ensures that appropriate networks and Concentra Advanced Specialists are used when applicable
  • Provides all necessary information such as medical records, prescriptions, etc. to payor
  • Communicates with stakeholders, payor, employer, and patient as appropriate
  • Records all appropriate information via OA/CR module of OccuSource per Concentra policy
  • Builds relationships with provider, employer and payor communities
  • Identifies trends or patterns in missed capture and opportunities to gain capture; communicates these ideas and trends to Lead and Supervisor
  • Handles calls according to the call guidelines of the department
  • Participates in quality assurance processes including but not limited to the audit program, case reviews and training sessions
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications
Education/Credentials
  • High school diploma or GED equivalent
  • Associated Degree from an accredited college preferred
Job-Related Experience
  • Customarily at least one year of demonstrated experience in medical environment - service delivery (referrals, claims, insurance, billing, etc.)
  • Experience with Worker's Compensation preferred
  • Proficiency with scheduling/insurance verification software
Job-Related Skills/Competencies
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Familiarity with Microsoft Excel, Outlook, Word
  • Excellent communication skills and ability to communicate (both written and orally) effectively with colleagues at all levels of the organization
  • Must display proper business etiquette and be skilled in the arts of diplomacy and tact
  • Excellent time management skills including the ability to multitask and prioritize in a fast-paced environment
  • Ability to build and maintain productive business relationships
  • Exemplary ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • Excellent writing and documentation skills
  • Strong attention to detail
  • Ability to work independently
  • Ability to handle special projects
  • Ability to handle multiple tasks, projects, duties, and priorities, when assigned

Additional Data
Employee Benefits
  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days Offered
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer, including disability/veterans
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

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About Concentra

Sourced by ZipRecruiter

We're in the amazing position for a future filled with growth and success. Bring your talent to Concentra, one of the largest health care providers in the nation and find out just how far it can take you. Are you ready to be a part of the team?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Addison, TX, US

Year founded

1979

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