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Evening Home Inbound Call Center Jobs (NOW HIRING)

Map Communications is seeking vibrant, Bilingual Inbound Call Center Agents to join our team! We don't just fill seats; we find the right people to be the empathetic voice callers deserve. You will ...

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field. Desired

Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...

Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...

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Evening Home Inbound Call Center information

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How much do evening home inbound call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for evening home inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Evening Home Inbound Call Center vs Evening Customer Service Representative?

AspectEvening Home Inbound Call CenterEvening Customer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training providedHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote or home-based, inbound calls, flexible evening hoursRemote or office-based, inbound calls, evening shifts
Industry UsageCustomer support, telecommunication, retailCustomer support, retail, healthcare, technology
Search & Comparison IntentFocus on remote, evening inbound call rolesFocus on customer service roles with evening shifts

The Evening Home Inbound Call Center role primarily involves handling inbound customer calls remotely during evening hours, often requiring minimal credentials and offering flexible work environments. The Evening Customer Service Representative also handles inbound calls but may work in-office or remotely, with similar credentials. Both roles serve customer support functions but differ mainly in work setting and specific industry terminology.

What cities are hiring for Evening Home Inbound Call Center jobs? Cities with the most Evening Home Inbound Call Center job openings:
What are the most commonly searched types of Home Inbound Call Center jobs? The most popular types of Home Inbound Call Center jobs are:
What states have the most Evening Home Inbound Call Center jobs? States with the most job openings for Evening Home Inbound Call Center jobs include:
Inbound Call Center Representative

Inbound Call Center Representative

Vergence

Indianapolis, IN • On-site

$22/hr

Full-time

Posted 20 days ago


Job description

Pay: $22.00/hour
In this role you will:
  • Learn about a variety of tax procedures including tax filing and payment requirements.
  • Provide Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment.
  • Apply knowledge acquired in training and utilize resources to analyze and solve problems.
  • Respond to a variety of tax types inquiries.
  • Access data utilizing basic computer skills.
  • Communicate professionally using correct grammar, spelling & punctuation.
  • Comply with all ethical and confidentiality requirements.

What You'll Need for Success:
  • High School Diploma/GED
  • High-energy - Optimism - Teamwork -Collaboration
  • Someone who provides open, honest, and positive communication.
  • A continuous learning and improvement - let's get better every day ... together approach.
  • A team member who speaks up if you don't understand or need more information.
  • Proven ability to provide customer service by telephone in a high-volume call center.
  • Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
  • Ability to analyze, research and problem-solve using various resources.
  • Ability to learn to learn, understand, and apply ethics and confidentiality laws.

Vergence logo

About Vergence

Sourced by ZipRecruiter

Vergence is an SBA-certified 8(a) consulting firm based out of Indianapolis. Our focus areas are business consulting, technology services, and healthcare management. We work with a wide range of government and commercial entities.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Indianapolis, IN, US

Year founded

2011

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