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Evening Home Inbound Call Center Jobs in Washington

Call Center Agent

Rockville, MD · On-site

$15.25 - $20.25/hr

... is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the ...

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...

Handle inbound and outbound customer calls professionally and efficiently * Address customer ... Proven experience in a call center or customer service role * Excellent verbal and written ...

This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring ... call center or healthcare customer service setting * Strong phone skills with the ability to ...

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

... home comfort solutions. We are seeking an experienced Outbound Call Center Sales Manager to lead and develop a high-performing team in Springfield, VA. This leader will oversee approximately 12-20 ...

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Evening Home Inbound Call Center information

What is the difference between Evening Home Inbound Call Center vs Evening Customer Service Representative?

AspectEvening Home Inbound Call CenterEvening Customer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training providedHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote or home-based, inbound calls, flexible evening hoursRemote or office-based, inbound calls, evening shifts
Industry UsageCustomer support, telecommunication, retailCustomer support, retail, healthcare, technology
Search & Comparison IntentFocus on remote, evening inbound call rolesFocus on customer service roles with evening shifts

The Evening Home Inbound Call Center role primarily involves handling inbound customer calls remotely during evening hours, often requiring minimal credentials and offering flexible work environments. The Evening Customer Service Representative also handles inbound calls but may work in-office or remotely, with similar credentials. Both roles serve customer support functions but differ mainly in work setting and specific industry terminology.

What are the most commonly searched types of Home Inbound Call Center jobs in Washington? The most popular types of Home Inbound Call Center jobs in Washington are:

Call Center Agent

Unisys

Rockville, MD • On-site

$15.25 - $20.25/hr

Other

Posted 19 days ago


Unisys rating

5.1

Company rating: 5.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

210th of 221 rated it services


Job description

Position: Support Center / Call Center Agent

Duration: Long-term

Location: Rockville, MD

Job Description

Musts

  • Very coachable and present themselves very professionally on phone, and like talking to people
  • College degree(Bachelor s) is a must U
  • Flexible on shifts (40 hour weeks: Rotation schedule: Each agent must work at least 1 to 2 later shifts a week (Shift times are: 8am-4:30pm, then 8:30-5pm, 9am-5:30pm, 9:30am-6pm, 10am-6:30pm, 10;30am-7pm, 11am-7:30pm, with the last shift 11:30am-8pm))

Bonus

  • financial domain knowledge

This is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the entire day. You will receive 2-3 weeks training including shadowing / mirroring trainer s calls, and having trainer listening in on their initial calls. Most of the calls will be from broker dealers, investors, registered representatives and other industry professionals and will involve password reset requests, registration questions. On average, call handle time is under 6 minutes so these are generally short calls. It is very rare to get upset calls.


What Unisys employees say

Pay

Benefits

Hours and flexibility

Workplace

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