ZipRecruiter

Log In

1

Evening Help Desk Analyst Jobs (NOW HIRING)

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst HDA2 A4 SC3 Location: Harrisburg PA Duration: Long Term Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...

MDW Associates

Help Desk Analyst

Huntsville, AL · On-site

$20.50 - $28.25/hr

The Help Desk Analyst will serve as a front-line support resource for users navigating modernized enterprise applications and system transitions. The ideal candidate will combine strong customer ...

MDW Associates

Help Desk Analyst

Huntsville, AL · On-site

$20.50 - $28.25/hr

The Help Desk Analyst will serve as a front-line support resource for users navigating modernized enterprise applications and system transitions. The ideal candidate will combine strong customer ...

MDW Associates

Help Desk Analyst

Huntsville, AL

$20.50 - $28.25/hr

The Help Desk Analyst will serve as a front-line support resource for users navigating modernized enterprise applications and system transitions. The ideal candidate will combine strong customer ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...

Robert Half

Help Desk Analyst

Uniontown, OH · On-site

$16.75 - $22.75/hr

We are looking for a Help Desk Analyst to join a long-term contract opportunity supporting a large-scale infrastructure initiative in Green, Ohio. In this role, you will provide technical assistance ...

The State of Arizona

Help Desk Analyst

Phoenix, AZ

$20.62/hr

Help Desk Analyst Apply now Job No: 541702 Work Type: Full-time Location: PHOENIX Categories: Information Technology/Services DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS ...

Inteliblue

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...

No Limit Technology

Help Desk Analyst

Miami, FL · On-site

$30/hr

\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...

Beacon Health System

Help Desk Analyst

Granger, IN · On-site

$18.50 - $25/hr

Helps to improve Help Desk operations by: * Improving the information included in the 'scripts' used by the Help Desk Analysts. Also, reviewing and editing the problem resolution text.

Robert Half

Help Desk Analyst

Syracuse, NY · On-site

$20 - $22/hr

We are looking for a Help Desk Analyst to provide front-line technical support for end users in Syracuse, New York. This Contract position is ideal for someone with at least 1 year of experience ...

Alpha Baking Company, Inc.

Help Desk Analyst

Chicago, IL · On-site

$20.25 - $27.50/hr

As a Help Desk Analyst, you will be responsible for providing technical assistance and support to our internal employees and external clients. Your expertise in troubleshooting, problem-solving, and ...

Alpha Baking Co., Inc.

Help Desk Analyst

Chicago, IL · On-site

$20.25 - $27.50/hr

As a Help Desk Analyst, you will be responsible for providing technical assistance and support to our internal employees and external clients. Your expertise in troubleshooting, problem-solving, and ...

Lancesoft

Help Desk Analyst

Middletown, CT · On-site

$28.57/hr

Help Desk Analyst Duration: 07/06/2026 - 07/06/2027 Work Hours: Mon -Fri -8am -5pm EST Location: Middletown, CT Position: Onsite SCOPE OF WORK The agency needs to engage the service of a Help Desk ...

Beacon Health System

Help Desk Analyst

Granger, IN

$18.50 - $25/hr

Helps to improve Help Desk operations by: * Improving the information included in the 'scripts' used by the Help Desk Analysts. Also, reviewing and editing the problem resolution text.

nLeague Services Inc

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Analyst Department: CO OIT Location: 601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration: 6+ Months 100% Remote Job * QUALIFICATIONS: Bachelor's degree or ...

duvari group

Help Desk Analyst

Saint Louis, MO · Remote

$20 - $27.25/hr

We are seeking an experienced and proactive IT Help Desk Analyst to join our growing internal IT team. In this role, you will play a key part in supporting more than 50 locations across the eastern ...

Robert Half

Help Desk Analyst

Hemet, CA · On-site

$25.65 - $29.70/hr

We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical ...

next page

Showing results 1-20

All JobsEvening Help Desk Analyst Jobs

Evening Help Desk Analyst information

See salary details

$14

$24

$35

How much do evening help desk analyst jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for evening help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Help Desk Analyst, and why are they important?

To thrive as an Evening Help Desk Analyst, you need a solid understanding of computer systems, troubleshooting methods, and often a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and common enterprise software platforms is typically required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and manage after-hours issues. These skills ensure timely resolution of technical problems, maintain business continuity, and provide excellent customer support during evening shifts.

What are the common challenges faced by Evening Help Desk Analysts, and how can they be managed effectively?

Evening Help Desk Analysts often encounter unique challenges such as handling urgent or complex technical issues with limited on-site support, managing time-sensitive requests from users in different time zones, and maintaining effective communication with daytime teams. To manage these challenges, it's important to develop strong problem-solving skills, document issues thoroughly for smooth handoffs, and leverage available remote resources and knowledge bases. Building solid relationships with colleagues across shifts can also help ensure continuity and collaborative problem resolution.

What are Evening Help Desk Analysts?

Evening Help Desk Analysts are IT professionals who provide technical support to users during evening hours. They assist with troubleshooting hardware, software, and network issues, often acting as the first point of contact for employees or customers needing help outside of regular business hours. Their responsibilities include resolving technical problems, escalating complex issues, and ensuring users receive timely assistance. This role often requires good communication skills, technical knowledge, and the ability to work independently during non-standard shifts.

What is the difference between Evening Help Desk Analyst vs Night Support Technician?

AspectEvening Help Desk AnalystNight Support Technician
CredentialsTypically requires a CompTIA A+ or similar certificationOften requires similar certifications, plus network or security certifications
Work EnvironmentHelp desk or IT support center during evening hoursTechnical support in data centers or on-site at night
Employer & IndustryIT support companies, corporate IT departmentsData centers, managed service providers, or enterprise IT

The Evening Help Desk Analyst and Night Support Technician roles both involve technical support during non-standard hours. The main difference lies in their work environment and specific responsibilities, with the analyst focusing on end-user support in help desk settings, while the technician handles more technical, on-site, or infrastructure-related tasks during night shifts.

What cities are hiring for Evening Help Desk Analyst jobs? Cities with the most Evening Help Desk Analyst job openings:
What are the most commonly searched types of Help Desk Analyst jobs? The most popular types of Help Desk Analyst jobs are:
What states have the most Evening Help Desk Analyst jobs? States with the most job openings for Evening Help Desk Analyst jobs include:
Evening Help Desk Analyst jobs near you

Help Desk Analyst

STI

Harrisburg, PA • On-site

$20.25 - $27.75/hr

Full-time

Posted 6 days ago

Job description

Title: Help Desk Analyst HDA2 A4 SC3
Location: Harrisburg PA
Duration: Long Term
Contractors will work 5 days in the office and 5 days out of the office.
They can actually do 8AM - 4:30AM or 8:30AM to 5PM whichever of those two shifts they want.
They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix.
The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. There is no wiring, hooking up or unhooking anything, no remote access nothing like that.
The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems.
Role Description:
• Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications.
• Ascertains the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, or is an application issue and logs in tracking system.
• Escalates issues in accordance with defined procedures.
• Assists users through problem solving steps.
• Uses technical databases to research problems, and talks with co-workers to research problem and find solution.
• Makes appropriate use of reference publications and diagnostic aids in resolving technical problems.
• Assists in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment.
• Provides accurate and complete answers to general use and administrative environment questions in a timely manner.
• Communicates accurate and useful status updates.
• Manages and reports time spent on all work activities.
• Follows quality standards.
• Able to work in a team environment.
• Completes assigned tasks.
• Strong communication skills; both written and spoken.

Apply