ZipRecruiter

Log In

1

Evening Customer Service Jobs (NOW HIRING)

KFC

Customer Service

Pampa, TX

$15 - $20.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Monument, CO

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Dumas, TX

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Andover, KS

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Abilene, TX

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Trinidad, CO

$14 - $19/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Liberal, KS

$15.25 - $20.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Borger, TX

$15.25 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Pueblo, CO

$15.75 - $21.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Lovington, NM

$17.25 - $23.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

Dee Jay's QSR Inc - KFC

Customer Service

Dickinson, ND

$15.25 - $20.75/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Flexible schedules- day, night and evening shifts * Employee meal discount program * Career ...

KFC

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

El Dorado, KS

$13.50 - $18.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

Dee Jay's QSR Inc - KFC

Customer Service

Sioux Falls, SD

$16 - $21.75/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Flexible schedules- day, night and evening shifts * Employee meal discount program * Career ...

KFC

Customer Service

Newnan, GA

$15/hr

Customer Service * Location: NEWNAN, GA * Compensation Rate: $7.25 per hour - $15 per hour Build a ... Competitive Pay * Flexible schedules- day, night and evening shifts * Free meal each shift

Dee Jay's QSR Inc - KFC

Customer Service

Minot, ND

$14.25 - $19.25/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Flexible schedules- day, night and evening shifts * Employee meal discount program * Career ...

Dee Jay's QSR Inc - KFC

Customer Service

Yankton, SD

$14.75 - $20.25/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Flexible schedules- day, night and evening shifts * Employee meal discount program * Career ...

Widder MGT, LLC (KFC)

Customer Service

Aberdeen, OH

$13 - $17.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ...

Long John Silvers

Customer Service

Bixby, OK

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

Dee Jay's QSR Inc - KFC

Customer Service

Williston, ND

$15.75 - $21.25/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Flexible schedules- day, night and evening shifts * Employee meal discount program * Career ...

next page

Showing results 1-20

All JobsEvening Customer Service Jobs

Evening Customer Service information

See salary details

$9

$18

$26

How much do evening customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for evening customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Evening Customer Service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an Evening Customer Service Representative, and why are they important?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are evening customer service representatives?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
More about Evening Customer Service jobs
What cities are hiring for Evening Customer Service jobs? Cities with the most Evening Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most Evening Customer Service jobs? States with the most job openings for Evening Customer Service jobs include:
Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service

Customer Service

KFC

Pampa, TX

$15 - $20.50/hr

Other

Retirement

Re-posted 5 hours ago

KFC rating

4.8

Company rating: 4.8 out of 10

Based on 774 frontline employees who took The Breakroom Quiz

69th of 104 rated fast food restaurants

Job description

Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!


We offer the following: 

  • A commitment to promote from within 
  • Training and mentorship programs 
  • Recognition culture 
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Career advancement and professional development opportunities
  • 401K plan


The responsibilities of the team member will include: 

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 

Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills, management/leadership and organizational skills. 
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another). 
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change for other cashiers. 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willingness to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Strong work ethic

What KFC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Kentucky Fried Chicken logo

About Kentucky Fried Chicken

Sourced by ZipRecruiter

Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.

Industry

Food and beverage stores and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

View All Kentucky Fried Chicken Jobs