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Evening Customer Service Jobs (NOW HIRING)

Ludington Inc - KFC

Customer Service

Ludington, MI · On-site

$14.25 - $19.25/hr

Flexible schedules- day, night and evening shifts * Shifts for students (Must be at least 15 years ... Interaction with customers: receiving orders, processing sales and providing customer service.

Ludington Inc - KFC

Customer Service

Manistee, MI

$15 - $20.25/hr

Flexible schedules- day, night and evening shifts * Shifts for students (Must be at least 15 years ... Interaction with customers: receiving orders, processing sales and providing customer service.

KFC

Customer Service

Pueblo, CO

$15.75 - $21.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Amarillo, TX

$14.50 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Andover, KS · On-site

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Amarillo, TX · On-site

$13.50 - $18.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Liberal, KS

$15.25 - $20.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Lovington, NM

$17.25 - $23.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Durant, OK · On-site

$13 - $17.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Amarillo, TX

$14 - $19/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Derby, KS · On-site

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Canon City, CO · On-site

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Abilene, TX · On-site

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Pampa, TX

$15 - $20.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Dumas, TX

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

KFC

Customer Service

Trinidad, CO

$14 - $19/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Flexible schedules- day, night and evening shifts * Free meal each shift * Career advancement and ...

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Evening Customer Service information

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How much do evening customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for evening customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

More about Evening Customer Service jobs

What cities are hiring for Evening Customer Service jobs?

Cities with the most Evening Customer Service job openings:

What are the most commonly searched types of Customer Service jobs?

The most popular types of Customer Service jobs are:

What states have the most Evening Customer Service jobs?

States with the most job openings for Evening Customer Service jobs include:

What are popular job titles related to Evening Customer Service jobs?

For Evening Customer Service jobs, the most frequently searched job titles are:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Clerk -Part Time/Evening Shift

Saint Charles, MO • On-site

Old Dominion Freight Line, Inc.
Trucking • 5 - 10K employees
Learn more about Old Dominion Freight Line, Inc.external

$14.75 - $18.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Old Dominion Freight Line rating

8.5

Company rating: 8.5 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

Job description

At Old Dominion, we don't just move freight-we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.


Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.

Responsibilities:

  • Answer phones and respond to emails in a courteous and timely manner

  • Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customer correctly fill out a Bill of Lading and label freight, etc.

  • Respond to customer issues and questions in a timely manner

  • Provide Service 2.OD to internal and external customers

  • As needed, may assist with general office duties such as mailing, filing and copying

  • Scan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer system

Qualifications:

  • High School diploma or equivalent preferred

  • 1 year of customer service experience, preferably in the transportation industry

  • Strong attention to detail

  • Excellent written and verbal communication skills

  • Proficiency with Microsoft Office

  • AS400 experience preferred

  • Ability to handle multiple request and priorities in as fast-paced environment

  • Demonstrated aptitude for quickly learning new systems and processes

Working Days:

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift:

Evening

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.


Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:

  • Great Health Benefits including a Zero premium medical plan for employee only coverage
  • Vision & Dental
  • Short Term & Long Term Disability
  • Flex Spending Accounts
  • 401k Retirement plan with company match and additional company annual discretionary match opportunity
  • Life Insurance
  • Wellness Program
  • Tuition Reimbursement for Drivers and Technicians
  • Training and growth opportunities to build a career
  • We prioritize our OD family of employees
  • Ability to advance through our promote from within philosophy
  • National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/orgender expression, sexual orientation, age, disability, pregnancy, genetic information,military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

If you have questions regarding this posting or require assistance with the application process, please click here for contact information.

What Old Dominion Freight Line employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Old Dominion Freight logo

About Old Dominion Freight

Sourced by ZipRecruiter

Old Dominion Freight Line, often referred to as Old Dominion or ODFL, is based out of Thomasville, North Carolina, in the United States and operates within the industry of Less-Than-Truckload (LTL) carrier services. Their services include regional, super-regional, and intrastate domestic shipping, assembly and distribution, container delivery, truckload brokerage, supply chain consulting, and expedited freight delivery. Established in 1934, Old Dominion has grown from a single truck running a 94-mile route in Virginia to a leading national LTL carrier with over 235 service centres.

Industry

Trucking

Company size

5,001 - 10,000 Employees

Headquarters location

Thomasville, NC, US

Year founded

1934

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