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Evening Customer Service Jobs in Springfield, MO

BSP Coffee Inc

Barista

Bolivar, MO

$14.50 - $16.75/hr

Are you filled with energy and understand AMAZING customer service? Do you want to make your ... We are looking to fill several positions to include early morning shifts, mid-day shifts, evening ...

BETHESDA GROUP

Receptionist

Springfield, MO · On-site

$15.75 - $17/hr

... evening shifts and weekend coverage. This role is essential in creating a positive first impression ... As the Receptionist, you will deliver exceptional customer service to residents, families, visitors ...

Scooters Coffee

Barista

Bolivar, MO · On-site

$14.50 - $16.75/hr

Are you filled with energy and understand AMAZING customer service? Do you want to make your ... We are looking to fill several positions to include early morning shifts, mid-day shifts, evening ...

American Freight

Retail Sales Associate

Springfield, MO

$12.75 - $14.75/hr

Candidate must have day, evening, and weekend availability for our Full-Time roles. We have ... or service options to respond to customer needs * Process customer transactions in the Point of ...

Schlotzsky's

Evening Shift Team Member

Springfield, MO

$10 - $13.25/hr

... servicing restrooms. * Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed. * Handle customer ...

Schlotzsky's

Evening Shift Team Member

Springfield, MO · On-site

$10.25 - $13.25/hr

... servicing restrooms. * Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed. * Handle customer ...

Skechers

Retail Sales Associate

Springfield, MO

$15.25/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

Skechers

Retail Sales Associate

Springfield, MO

$15.25/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

Skechers

Retail Sales Associate

Springfield, MO · On-site

$15.25/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

American Freight

Retail Sales Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

Candidate must have day, evening, and weekend availability for our Full-Time roles. We have ... or service options to respond to customer needs * Process customer transactions in the Point of ...

Renuity

In-Home Sales Representative

Springfield, MO · On-site

$200K - $300K/yr

Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business   Key Qualifications * Ability to work evening and Saturday ...

Renuity

In-Home Sales Representative

Springfield, MO · On-site

$200K - $300K/yr

Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business Key Qualifications * Ability to work evening and Saturday appointments ...

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Showing results 21-40

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Springfield, MO

Evening Customer Service information

See Springfield, MO salary details

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$17

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How much do evening customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for evening customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Springfield, MO?

The most popular types of Customer Service jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Evening Customer Service jobs?

Cities near Springfield, MO with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,564 per year, or $17.1 per hour.

Receptionist

Bethesda Senior Living Communities

Springfield, MO • On-site

$15.75 - $17/hr

Per diem

Re-posted 14 days ago

Job description

Receptionist - PRN (As Needed)
Join our warm and welcoming senior living community as a PRN Receptionist, providing support on an as-needed basis, including occasional evening shifts and weekend coverage. This role is essential in creating a positive first impression for everyone who walks through our doors.
As the Receptionist, you will deliver exceptional customer service to residents, families, visitors, applicants, vendors, and team members. You'll help ensure the front desk runs smoothly while fostering a friendly, professional, and supportive environment.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner.
  • Provides a positive first impression of the community to all customers.
  • Distributes and sends mail and faxes.
  • Maintains inventory of office supplies.
  • Assists managers in special projects and mailings as requested.
  • Assists Executive Director and Business Office Manager as needed.
  • Maintains confidentiality of residents' personal information in and out of the community and protects and supports residents' rights.
  • Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
  • Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
  • Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents' / guests' requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
  • Performs all other duties as assigned or required.

Managerial Breadth/Scope of Job
There are no managerial responsibilities.
Knowledge/ Skills/Abilities
  • Ability to maintain a positive, pleasant manner in a stressful, demanding environment.
  • Ability to maintain composure during frequent interruptions and in emergency situations.
  • Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures.
  • Ability to work independently without direct supervision by following community procedures and guidelines and using good judgment
  • Demonstrates a SERVANT heart and attitude by following our Mission Statement.

Education/Experience
High School Graduate or equivalent required.
Working Environment/Physical Requirements
Environment is indoors in an open area office space with frequent distractions. Must be able to lift 20 pounds frequently when receiving and maintaining office supplies for store room.
Applications accepted on an ongoing basis until the position is filled.

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