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Full Time Customer Service Jobs in Springfield, MO

QCHI

Customer Service Representative

Marshfield, MO · On-site

$16.50/hr

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0138 located at 1350 Spur Dr STE 110 Marshfield, MO 65706.

OMB Bank

Customer Service Manager

Springfield, MO · On-site

Customer Service Manager Job Summary The Customer Service Manager must be friendly, energetic ... Monday - Friday, 7:30 am - 6:00 pm; alternating Saturdays 9:00 am - 12:00 pm * Full-time: 40 hours ...

Domino's Pizza

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Republic, MO

$15.25 - $20.75/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Ozark, MO

$14.25 - $19.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Carmax

Sales Consultant - Customer Service

Springfield, MO · On-site

$15.50 - $23.30/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Carmax

Sales Consultant - Customer Service

Springfield, MO · On-site

$15.50 - $23.30/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

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All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Springfield, MO

Full Time Customer Service information

See Springfield, MO salary details

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How much do full time customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for full time customer service in Springfield, MO is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in Springfield, MO?

The most popular types of Customer Service jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Full Time Customer Service jobs?

Cities near Springfield, MO with the most Full Time Customer Service job openings:

Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,956 per year, or $15.8 per hour.

Customer Service Representative

Marshfield, MO • On-site

QCHI
1 - 5K employees
Learn more about QCHIexternal

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
This position will work at Store 0138 located at 1350 Spur Dr STE 110 Marshfield, MO 65706.
The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! BI-LINGUAL (English - Spanish) IS A PLUS!!
As a Customer Service Representative you will:
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 19 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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