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Entry Level Customer Service Jobs in Springfield, MO

QCHI

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Springfield, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

AAA Auto Club Group

Customer Service Specialist

Springfield, MO · On-site

$15.50 - $20.50/hr

Customer Service Specialist Well-known AAA Brand Products and Service Excellent Earning Potential ... This is an exciting entry-level position in our branch network, ideal for candidates interested in ...

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How much do entry level customer service jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for entry level customer service in Springfield, MO is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Springfield, MO? The most popular types of Customer Service jobs in Springfield, MO are:
What are popular job titles related to Entry Level Customer Service jobs in Springfield, MO? For Entry Level Customer Service jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Springfield, MO look for? The top searched job categories for Entry Level Customer Service jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Entry Level Customer Service jobs? Cities near Springfield, MO with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Customer Service Representative

Customer Service Representative

QCHI

Springfield, MO • On-site

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
This position will work at Branch 0598 located at 2565 S Campbell Ave Springfield, MO 65807.
The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative, you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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