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How much do entry level customer service jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for entry level customer service in Springfield, MO is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Springfield, MO? The most popular types of Customer Service jobs in Springfield, MO are:
What are popular job titles related to Entry Level Customer Service jobs in Springfield, MO? For Entry Level Customer Service jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Springfield, MO look for? The top searched job categories for Entry Level Customer Service jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Entry Level Customer Service jobs? Cities near Springfield, MO with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Entry Level Vehicle Service Specialist

Entry Level Vehicle Service Specialist

Valvoline Instant Oil Change

Springfield, MO

$16.25/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Valvoline rating

6.3

Company rating: 6.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

468th of 527 rated manufacturers

Job description

Entry-Level Vehicle Service Specialist

$16.25/hr + Daily Pay | No Experience Needed | No Late Evenings

Looking for a hands-on role where you can learn real skills, help people, and build a long-term career? Join our team as a full-time or part-time Entry-Level Vehicle Service Specialist / Lube Technician and deliver exceptional customer service while learning automotive maintenance from the ground up. Whether you’re a recent graduate, career changer, veteran, or just starting out, we provide paid training and a clear path forward.

What You’ll Do

You’ll work with a supportive team performing maintenance services such as:

  • Changing oil and replacing filters
  • Checking and refilling vehicle fluids
  • Rotating tires
  • Testing and replacing batteries
  • Inspecting and replacing lights and wipers
  • Completing a multi-point safety check
  • Providing friendly, fast, and trusted customer service every day

No prior experience required. We teach you everything you need to know through our training program.

Pay, Perks & Benefits

  • Starting pay: $16.25 per hour
  • Now Offering Daily Pay! Have the ability to get paid daily
  • No late evenings – most locations close by 7pm
  • Paid on-the-job training – no previous automotive experience required
  • Medical, Dental, Vision Insurance
  • 401(k) with company match
  • Paid Time Off & Holidays
  • Company-provided uniforms, tools, and safety gear
  • Employee discount on automotive services (40%)

Your Career Path

Lube Technician → Senior Technician → Assistant Manager → Service Center Manager

We promote from within and provide a clear advancement timeline. Many of our managers started in this exact role, with opportunities to move into leadership in as little as 12–18 months based on performance.

We’re Looking for Someone Who:

  • Enjoys helping people and working on a team
  • Has a positive attitude and willingness to learn
  • Is comfortable in a fast-paced, hands-on environment
  • Has basic computer or technology comfort
  • Has reliable transportation
  • Can read, write, and speak English
  • Must be 18 to apply

Physical & Work Environment

  • Standing for extended periods and climbing stairs
  • Lifting up to 50 lbs occasionally
  • Bending, crouching, and working with your hands above your head
  • Working in varying temperatures
  • A moderate-to-loud shop environment with moving vehicles and tools

Why Join Us?

You’re not just getting a job. You’re gaining skills, mentorship, and a team invested in your growth. If you want dependable pay, real advancement opportunities, and a workplace that values diverse backgrounds and experiences, this is the place to start. Apply today and take the first step toward a long-term career.

*Terms and conditions apply, and benefits may differ depending on state.

Store:

IM0001

Location:

1248 E Battlefield Rd

Springfield, MO 65804

What Valvoline employees say

Pay

Benefits

Hours and flexibility

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

Year founded

1866

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