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Evening Customer Service Jobs in Springfield, MO

Alps Pharmacy

Evening LTC Pharmacist

Nixa, MO · On-site

$51.50 - $61.75/hr

The Evening Long-Term Care Staff Pharmacist is responsible for interpreting and evaluating ... Provides excellent customer service. * Drive pharmacy sales results by ensuring pharmacy team ...

Alps Pharmacy

EVENING LTC PHARMACIST

Nixa, MO · On-site

$52.50 - $61.75/hr

The Evening Long-Term Care Staff Pharmacist is responsible for interpreting and evaluating ... Provides excellent customer service. * Drive pharmacy sales results by ensuring pharmacy team ...

Alps Pharmacy

Evening LTC Pharmacist

Nixa, MO · On-site

$51.50 - $61.75/hr

The Evening Long-Term Care Staff Pharmacist is responsible for interpreting and evaluating ... Provides excellent customer service. * Drive pharmacy sales results by ensuring pharmacy team ...

Five Below

Customer Experience Manager

Springfield, MO · On-site

$18/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

Five Below

Customer Experience Manager

Springfield, MO · On-site

$18/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

Tesla

Seasonal Customer Experience Specialist

Springfield, MO · On-site

$16.25 - $20.25/hr

Provide the highest level of customer service to all current and future owners * Perform additional ... Ability to work evening hours, weekends, and holidays in a retail environment * Valid driver ...

Umstattd Sonic Group - Sonic

Evening Carhop

Ava, MO · On-site

Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied   ... service to our restaurant guests! ●A willingness to cross-train on all the stations - it never ...

Costley Enterprises

Assistant Manager

Springfield, MO · On-site

$42K - $45K/yr

... customer service and maintain high-quality food standards - Manage inventory and ordering of ... Daytime, Evening, and weekend availability (normal 47 hour work week with 2 days off a week)

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Springfield, MO

Evening Customer Service information

See Springfield, MO salary details

$8

$17

$24

How much do evening customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for evening customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the most commonly searched types of Customer Service jobs in Springfield, MO?

The most popular types of Customer Service jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Evening Customer Service jobs?

Cities near Springfield, MO with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,564 per year, or $17.1 per hour.

Food Service Assistant - Food Services South - Evening Shift

Coxhealth

Springfield, MO

$13.75 - $17.25/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 26 days ago

CoxHealth rating

6.7

Company rating: 6.7 out of 10

Based on 236 frontline employees who took The Breakroom Quiz

530th of 887 rated healthcare providers

Job description

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1101 Food Services South

Scheduled Weekly Hours:

20

Hours:

12:00 PM - 8:30 PM

Work Shift:

Evening Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare's Best Places to work five times.

  • Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

  • Acknowledged by Forbes as one of the Best Employers for New Grads.

  • Healthcare Innovation'sTop Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

  • For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

The Food Service Assistant works behind the scenes to provide high quality food for the patients, staff, and other customers. In the hospital setting Nutrition is crucial to the healing process, the Food Service Assistant serves a vital role in helping patients with this healing process. Performing preparation and delivery of food with a high standard of quality and sanitation. Additional duties will include customer service, serving, cleaning and sanitation. A high level of customer service to internal and external customers, attention to detail, teamwork, flexibility, and a positive attitude is required.Education: None Required High School Diploma or Equivalent PreferredExperience: NoneSkills: Basic reading and writing skills and able to do simple math Excellent communication skills Able to follow directions and work together as a team player Able to stand for long periods of time Able to move quickly Must be 16 years of age or olderLicensure/Certification/Registration: N/A

What CoxHealth employees say

Pay

Benefits

Hours and flexibility

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