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Evening Call Center Jobs in Decatur, GA (NOW HIRING)

Allied Universal

Trainer, Part-time, Remote

Atlanta, GA · On-site

$22 - $27/hr

Must be able to work flexible schedules (including split shifts, early AM and/or evening hours) * Must be willing and able to travel as needed Closing Allied Universal is an Equal Opportunity ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Utilize MS Teams, call center software, and cloud-based software for day-to-day tasks * High volume ... Add extra money to your pocket by working peak hours (early morning, evening, or weekends). No ...

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All JobsEvening Call Center JobsEvening Call Center Jobs in Decatur, GA

Evening Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do evening call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for evening call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What are Evening Call Center jobs?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

What Are Evening Jobs Working in a Call Center?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an Evening Call Center Representative, and why are they important?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.
More about Evening Call Center jobs
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What job categories do people searching Evening Call Center jobs in Decatur, GA look for? The top searched job categories for Evening Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Evening Call Center jobs? Cities near Decatur, GA with the most Evening Call Center job openings:
Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Decatur, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Remote Benefits Representative - Training Provided

The Weatherspoon Agency- TWA Career

Atlanta, GA • Remote

$68K - $95K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Remote Benefits Representative - Training ProvidedLocation Remote - Georgia Residents PreferredJob Type - Full-TimeAbout the Opportunity

We are expanding our remote team and looking for motivated individuals who enjoy helping people, communicating professionally, and working in a structured virtual environment.

This is a fully remote opportunity with:

  • company-provided leads
  • virtual training
  • mentorship
  • advancement opportunities
  • flexible scheduling options

No prior insurance experience is required for the right candidate.

Georgia residents are strongly encouraged to apply due to the state's temporary licensing pathway, which can help qualified candidates begin training sooner.

What You'll Do
  • Meet with clients virtually through Zoom
  • Review requested benefit information
  • Explain available coverage options
  • Assist clients with enrollment when appropriate
  • Maintain professional communication and follow-up
  • Participate in ongoing virtual training and mentorship
What We Provide
  • 100% remote work environment
  • Structured onboarding and training
  • Company-generated leads
  • Weekly coaching and mentorship
  • Leadership development opportunities
  • Flexible work schedule
  • Long-term residual income opportunities
What We're Looking For
  • Strong communication skills
  • Coachable and dependable attitude
  • Comfortable working remotely
  • Professional appearance and demeanor
  • Ability to stay organized and self-motivated
  • Must reside in Georgia

Prior experience in customer service, hospitality, sales, management, retail, athletics, recruiting, or call center environments is helpful but not required.

Licensing Information

Licensing InformationThis position may require obtaining a state Life & Health insurance license. Guidance and training resources are provided during the onboarding process for qualified candidates.

Schedule

Flexible Full-Time Schedule
Afternoon and evening availability is preferred.

Apply Today

Qualified applicants will be contacted regarding the next step in the interview process.

Employment Type: FULL_TIME

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