ZipRecruiter

Log In

1

Evening Call Center Jobs in Decatur, GA (NOW HIRING)

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Utilize MS Teams, call center software, and cloud-based software for day-to-day tasks * High volume ... Add extra money to your pocket by working peak hours (early morning, evening, or weekends). No ...

next page

Showing results 1-20

All JobsEvening Call Center JobsEvening Call Center Jobs in Decatur, GA

Evening Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do evening call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for evening call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What are Evening Call Center jobs?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

What Are Evening Jobs Working in a Call Center?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an Evening Call Center Representative, and why are they important?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.
More about Evening Call Center jobs
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What job categories do people searching Evening Call Center jobs in Decatur, GA look for? The top searched job categories for Evening Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Evening Call Center jobs? Cities near Decatur, GA with the most Evening Call Center job openings:
Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Decatur, GA as of May 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Overnight, Security Operations Center Dispatcher IN-OFFICE, NON-REMOTE

EyeQ Monitoring

Atlanta, GA • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, PTO

Posted 22 days ago

Job description

Job Type
Full-time
Description
This position is required to be in-office in Marietta, GA. No remote opportunities are available.
Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US.
We are seeking a Overnight, Security Operations Center Dispatcher to become an integral part of our team. The selected individual will patrol and secure assigned premises through the use of surveillance technology from our Command Center - identifying key risks to staff and patrons.
Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.
We value trusted partnerships.
We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don't fit.
We build to last.
We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time.
We take the hill.
We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us.
We enjoy the journey.
We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.
Responsibilities:
  • Monitor premises to prevent theft, violence, or infractions of rules
  • Thoroughly examine alarms from sites to verify threats
  • Warn violators of premise rules and regulations
  • Request emergency personnel for high risk situations

Requirements:
  • High school diploma or equivalent
  • Fluent in the english language
  • Authorized to work in the United States
  • Available for evening and overnight shifts
  • Accepted candidates will be required to complete an online survey as well as drug and background checks

Experience:
  • Call Center Customer Service or Support: 1 year (Preferred)
  • Security or Loss Prevention: 1 year (Preferred)
  • Security guard license (Preferred)

Compensation + Benefits:
  • Full-time
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off

Requirements
Qualifications:
  • Previous experience in security, law enforcement, or other related fields, preferred
  • Familiarity with security equipment and surveillance technology
  • Ability to handle overnight work requirements
  • Strong attention to detail
  • Full use of neck, arms, back, eyes, etc. to view multiple screens at once and pivot to each quickly
  • Ability to sit stationary for extended periods of time with minimal breaks
  • Ability to type efficiently, quickly and effectively

Salary Description
Starting at $17.00/hr

Apply