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It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

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Position Summary

ServiceNow is seeking an experienced and detail-oriented Director, SEC & ESG Reporting to join our Finance organization. This critical and high-profile role is responsible for overseeing the preparation and filing of SEC reports and managing the Company's environmental, social, and governance (ESG) regulatory reporting requirements. The Director will serve as a key technical accounting resource and cross-functional partner to Legal, Investor Relations, FP&A, Sustainability, and external auditors.

This role requires a strong command of US GAAP, SEC regulations, and evolving ESG disclosure frameworks, combined with exceptional leadership, project management, and communication skills.

Key Responsibilities

SEC Reporting

• Lead the preparation, review, and timely filing of SEC periodic reports, including Forms 10-K, 10-Q, 8-K (earnings release) and other required filings
• Ensure accuracy and completeness of financial statements, footnotes, MD&A, and related disclosures in accordance with US GAAP and SEC rules and regulations
• Coordinate with external auditors on quarterly reviews and annual audit procedures related to SEC filings
• Monitor and evaluate the impact of new and proposed accounting standards (FASB, SEC) and lead adoption efforts, including drafting technical accounting memos
• Maintain and enhance disclosure controls and procedures; partner with Legal and Investor Relations on earnings releases, earnings scripts, and investor communications
• Manage the EDGAR filing process, including XBRL tagging and submission
• Support proxy filings through performance of quality assurance procedures
• Manage the Sarbanes-Oxley (SOX) compliance activities related to the financial reporting process, including internal control documentation and remediation
• Research, benchmark and document critical disclosure-related matters and present to executive management/external auditors

ESG Reporting

• Work closely with our ESG reporting and sustainability teams as well as internal stakeholders on ESG regulatory reporting preparedness
• Co-lead project management as it relates to the Corporate Sustainability Reporting Directive (CSRD) readiness-project
• Lead the Company's compliance efforts with SEC climate-related disclosure rules and other emerging ESG regulatory requirements, as applicable
• Involvement in establishing and maintaining ESG data governance frameworks, including data collection methodologies, controls, and audit trails to support third-party assurance
• Partner with Corporate Sustainability, Legal, and other cross-functional teams to ensure readiness and successful completion of ESG regulatory requirements
• Monitor developments in global ESG reporting standards and advise leadership on evolving disclosure expectations

Leadership & Cross-Functional Collaboration

• Manage and develop a high-performing team of SEC and ESG reporting professionals; provide mentorship, set performance goals, and foster a culture of continuous learning
• Serve as a subject matter expert and key advisor to senior management on reporting, disclosure, and ESG matters
• Build and maintain strong working relationships with Legal, IR, Sustainability, FP&A, Internal Audit, and external advisors
• Lead or contribute to special projects including mergers and acquisitions, capital markets transactions, and process improvement initiatives

Required

• BS/BA degree in Accounting and CPA is required
• Big 4 public accounting experience with SEC-reporting clients
• 10+ years of progressive accounting/reporting experience, including a minimum of 5 years in a public company SEC reporting role
• Strong understanding of non-GAAP disclosure requirements and previous experience in earnings release reporting
• Strong technical knowledge of US GAAP, SEC rules and regulations, and SOX compliance
• Demonstrated experience managing or contributing to ESG/sustainability reporting programs
• General knowledge of ESG regulations and reporting standards (CSRD, TCFD, ISSB, etc.) with interest to further learn these areas and act as a future subject matter expert as it relates to ESG reporting
• Proven ability to manage multiple priorities and deadlines in a fast-paced, high-growth environment
• Excellent written and verbal communication skills; ability to present complex topics clearly to executive-level audiences
• A strong team player with a positive, service-oriented attitude
• Meticulous and superior attention to detail
• Experience with Workiva and SAP

For positions in this location, we offer a base pay of $180,200 - $315,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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