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The Security Officer III is responsible for implementing the department's Patrol and Response strategy. Ensure proactive patrols, exceptional customer service, and a willingness to serve. Responsible for helping to maintain a safe and secure operation of the healthcare campus including high-stress areas such as the ER, Maternal Child, Behavioral Center, and others. Be familiar with and be able to rotate through all hospital zones. The SO3 has the ability to be armed with a department-issued firearm and/or other defensive measures approved by the department. Not all SO3's will be armed but maintain the ability to be under hospital administrative direction.

Exterior - Patrols campus for purposes of detection and deterrence. Conducts visual inspection of vehicles in all parking lots. Present at major shift changes to ensure staff safety with overt presence. Ensures unauthorized persons are not loitering. Assists with helistop landing safety and keeping a clear pad.

ER - Maintains presence within the ER zone which includes ER Waiting, pickup/drop-off areas, back treatment areas, and EMS bay arrival. Maintain sense of calm to the environment, monitor staff at risk from patients under psychiatric holds, ensure emergency lanes and entrances are unobstructed. Assist during cases of Multiple Casualty Incidents (MCI) and provide primary backup to the Weapon Screening Officer. Work in concert with the posted Deputy on duties and proper assignment of requests between the two jurisdictions. Assist with Visitor badging to the ER.

Interior – Respond to all non-clinical emergency codes within the facility. Patrol building both as a security presence and aware of any safety issues that could harm staff/visitors/patients. Must be highly mobile and quick to respond when needed. This zone may be required to assist in lobby with Visitor Badging.

Documentation – Maintains detailed records of daily work tasks to include but not limited to, activity reports, Security Occurrence/Incident Reports and entering work orders in the maintenance system when deficiencies are found. Documentation is expected to be completed prior to the end of shift.

Other technologies – Daily interaction and use of radio and cell phone, access control systems, camera systems, infant alarm systems, and weapons detection systems. Actively monitor and respond to important work related emails as needed throughout the day.

Firearm Program – Security Operations Manager is the Proprietary License Point of Contact. Officers are responsible for their department issued firearm at all times while on duty. Security Officer III's may or may not be armed on a shift as directed by Management. Completion of the criteria contained in Department Use of Force Policy must be done in order to maintain the Security Officer III status.

Safety Awareness – Must remain vigilant and corrective to safety concerns including but not limited to: slip, trip, and fall risks, lights out in parking lot and main walkways, blocked fire egress routes, SDS hazmat issues. May be called upon to escort vendors to units. Officers will always observe safety protocols within construction, Lab, Radiology, Infant, and Pharmacy areas.

Perform all other duties as assigned by management within job scope.

Education / Training

• High School Diploma/Equivalent

Preferences:
2+ Year degree in related subject.

Experience Requirements

• 10+ years Healthcare Security, Safety

Preferences:
10 years+ armed security in a healthcare, government, or other critical infrastructure market.
Additional Information:
10 years+ Law Enforcement/Corrections or Military Police may substitute for prior Healthcare Security experience.