The Episode Experience Manager is responsible for executing and managing the day-to-day improvements of a specific customer episode across all touchpoints, ensuring a seamless, frictionless, and ...
The Episode Experience Manager is responsible for executing and managing the day-to-day improvements of a specific customer episode across all touchpoints, ensuring a seamless, frictionless, and ...
The Episode Experience Manager is responsible for executing and managing the day-to-day improvements of a specific customer episode across all touchpoints, ensuring a seamless, frictionless, and ...
The Episode Experience Manager is responsible for executing and managing the day-to-day improvements of a specific customer episode across all touchpoints, ensuring a seamless, frictionless, and ...
Solutions Architect
$62.50 - $82.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
$62.50 - $82.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
Austin, TX · On-site
$62.50 - $82.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
Austin, TX · On-site
$62.50 - $82.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Description First Episode Psychosis (FEP) refers to the initial occurrence of symptoms characteristic of psychotic disorders, such as schizophrenia or schizoaffective disorder. The First Episode ...
Description First Episode Psychosis (FEP) refers to the initial occurrence of symptoms characteristic of psychotic disorders, such as schizophrenia or schizoaffective disorder. The First Episode ...
Episode Management RN
Dayton, OH · On-site
Dayton, OH Ohioans Home Healthcare is seeking an Episode Management Nurse! Are you a detail-oriented RN who enjoys making an impact behind the scenes? Ohioans Home Healthcare is looking for an ...
Episode Management RN
Dayton, OH · On-site
Dayton, OH Ohioans Home Healthcare is seeking an Episode Management Nurse! Are you a detail-oriented RN who enjoys making an impact behind the scenes? Ohioans Home Healthcare is looking for an ...
Solutions Architect
$62.50 - $82.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
$62.50 - $82.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
$60.25 - $79.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
$60.25 - $79.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
$62.25 - $82/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
$62.25 - $82/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
Dallas, TX · On-site
$62.25 - $82/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
Dallas, TX · On-site
$62.25 - $82/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
The First Episode Psychosis (FEP) Case Manager will provide comprehensive case management and support for individuals experiencing their first episode of psychosis. This role involves working within ...
The First Episode Psychosis (FEP) Case Manager will provide comprehensive case management and support for individuals experiencing their first episode of psychosis. This role involves working within ...
Solutions Architect
Houston, TX · On-site
$60.25 - $79.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
Houston, TX · On-site
$60.25 - $79.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
Austin, TX · On-site
$62.50 - $82.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
Solutions Architect
Austin, TX · On-site
$62.50 - $82.25/hr
Episode Six makes the seemingly impossible happen every day. We're a global provider of API-based payment processing and wallet management infrastructure. We're 100% cloud-native, hyper-configurable ...
The Episode Adoption and Performance Expert is responsible for ensuring that customers successfully adopt and engage with new experiences deployed by the Experience Leads. This role focuses on ...
The Episode Adoption and Performance Expert is responsible for ensuring that customers successfully adopt and engage with new experiences deployed by the Experience Leads. This role focuses on ...
Patient Coordinator (Overnight Role)
Nashville, TN · On-site +1
$17 - $22.25/hr
Early Episode Engagement * Initiate patient outreach at the beginning of the care episode, including hospital admission, discharge planning, referral into our value-based care program, or ...
Patient Coordinator (Overnight Role)
Nashville, TN · On-site +1
$17 - $22.25/hr
Early Episode Engagement * Initiate patient outreach at the beginning of the care episode, including hospital admission, discharge planning, referral into our value-based care program, or ...
Episode Coordinator - Care Management
Somerset, NJ · On-site
$107K - $140K/yr
The Episode Coordinator is an experienced nurse responsible for effectively coordinating clinical care for patients. The Coordinator proactively identifies and addresses patient needs, ensuring that ...
Episode Coordinator - Care Management
Somerset, NJ · On-site
$107K - $140K/yr
The Episode Coordinator is an experienced nurse responsible for effectively coordinating clinical care for patients. The Coordinator proactively identifies and addresses patient needs, ensuring that ...
Episode Coordinator - Care Management
$107K - $140K/yr
The Episode Coordinator is an experienced nurse responsible for effectively coordinating clinical care for patients. The Coordinator proactively identifies and addresses patient needs, ensuring that ...
Episode Coordinator - Care Management
$107K - $140K/yr
The Episode Coordinator is an experienced nurse responsible for effectively coordinating clinical care for patients. The Coordinator proactively identifies and addresses patient needs, ensuring that ...
Clinician - CBHC First Episode Psychosis
Lynn, MA · Hybrid
$56K - $74K/yr
... psychotic episode. * Offer therapy in the office, virtually, in the community, or at client residences based on client preferences and needs as well as clinical direction * Participate in ...
Clinician - CBHC First Episode Psychosis
Lynn, MA · Hybrid
$56K - $74K/yr
... psychotic episode. * Offer therapy in the office, virtually, in the community, or at client residences based on client preferences and needs as well as clinical direction * Participate in ...
Episode Coordinator - Care Management
$107K - $140K/yr
The Episode Coordinator is an experienced nurse responsible for effectively coordinating clinical care for patients. The Coordinator proactively identifies and addresses patient needs, ensuring that ...
Episode Coordinator - Care Management
$107K - $140K/yr
The Episode Coordinator is an experienced nurse responsible for effectively coordinating clinical care for patients. The Coordinator proactively identifies and addresses patient needs, ensuring that ...
Case Manager - First Episode Psychosis (62195)
Aurora, CO · On-site
$21.03 - $31.56/hr
Aurora Mental Health & Recovery (AMHR) is seeking a dedicated full-time Case Manager to join our Ascent First Episode Psychosis team, an exciting opportunity to build your clinical career while ...
Case Manager - First Episode Psychosis (62195)
Aurora, CO · On-site
$21.03 - $31.56/hr
Aurora Mental Health & Recovery (AMHR) is seeking a dedicated full-time Case Manager to join our Ascent First Episode Psychosis team, an exciting opportunity to build your clinical career while ...
Episode information
See salary details
$14.90 - $17.18
1% of jobs
$17.18 - $19.45
4% of jobs
$19.45 - $21.72
5% of jobs
$21.72 - $23.99
8% of jobs
$24.94 is the 25th percentile. Wages below this are outliers.
$23.99 - $26.27
16% of jobs
$26.27 - $28.54
15% of jobs
The median wage is $28.62 / hr.
$28.54 - $30.81
16% of jobs
$32.80 is the 75th percentile. Wages above this are outliers.
$30.81 - $33.09
11% of jobs
$33.09 - $35.36
10% of jobs
$35.36 - $37.63
10% of jobs
$37.63 - $39.90
4% of jobs
$14
$29
$39
How much do episode jobs pay per hour?
What is the difference between Episode vs Content Writer?
| Aspect | Episode | Content Writer |
|---|---|---|
| Required Credentials | Varies; often storytelling or media-related skills | Typically a degree in English, Journalism, or Communications |
| Work Environment | Media production, entertainment, or podcasting settings | Digital marketing, publishing, or corporate websites |
| Industry Usage | Used in entertainment, podcasting, and media production | Common in marketing, publishing, and online content creation |
| Search & Comparison Intent | Understanding media production roles | Looking for writing or content creation jobs |
While both roles involve storytelling, an Episode typically refers to a segment within a media series like podcasts or TV shows, focusing on entertainment or narrative delivery. A Content Writer creates written material for websites, blogs, or marketing campaigns. The main difference lies in the medium and purpose: Episodes are audio-visual or episodic content, whereas Content Writers produce written content for various platforms.
What are the 4 types of jobs?
Who owns episode interactive?
What are episode writers in television production?
What are some typical challenges faced by writers working on episodic content for television or digital platforms?
What are the key skills and qualifications needed to thrive as an Episode Writer, and why are they important?
How to get work in magazines?
What jobs pay 4000 a week without a degree?

Full-time
Posted 20 days ago
Job description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description The Episode Experience Manager is responsible for executing and managing the day-to-day improvements of a specific customer episode across all touchpoints, ensuring a seamless, frictionless, and satisfying customer experience. Reporting to the Episode Experience Lead, this role is hands-on in monitoring, analyzing, and implementing enhancements that improve customer interactions within the episode.The Episode Experience Manager works closely with frontline teams, product owners, operations, and customer support to identify issues, test solutions, and implement improvements that align with the broader customer experience strategy.
DUTIES AND RESPONSIBILITIES:
Manage Episode Experience Execution - Oversee the implementation of initiatives to improve customer interactions within the episode.
Monitor Customer Pain Points & Opportunities - Conduct ongoing analysis of customer feedback, operational performance, and journey friction points.
Collaborate with Frontline & Support Teams - Work with call centers, retail, digital, and other customer-facing teams to ensure consistent experience delivery.
Ensure Omni-Channel Consistency - Align experiences across digital, self-service, and assisted channels for a seamless customer journey.
Customer Journey Testing & Optimization - Participate in A/B testing, pilot programs, and real-time adjustments to enhance the episode experience.
Support Process Improvements & Automation - Identify opportunities to enhance efficiency through automation, AI, and self-service tools.
Track & Report Experience Metrics - Provide regular performance insights and impact analysis to the Episode Experience Lead.
KPIs:
Cost to acquire/serve/operate
Adoption Rates
Net Promoter Scores / Customer Satisfaction Scores
Episode SLAs
TOP 3-5 DELIVERABLES:
Episode Performance & Pain Point Reports - Regular tracking of key customer insights and operational challenges.
Process & Journey Enhancements - Execution of specific improvements that reduce friction and improve satisfaction.
Omni-Channel Experience Alignment - Implementation of initiatives ensuring a seamless experience across touchpoints.
Experience Testing & Iteration Plans - Execution of pilot programs and customer feedback loops for continuous improvement.
REQUIREMENTS:
Business Background
Technical Background
Customer know-how
COMPETENCIES:
Customer Insighting
Market Analysis
Business Acumen
Strategic Thinking
Project Management
Technical Familiarity
Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.