Epic Technical Solutions Engineer Jobs in Ohio (NOW HIRING)

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

Location: Remote
Employment Type: Full-Time
Department: Pre-Sales Engineering / Solutions Architecture

We are seeking a highly skilled Pre-Sales Technical Solutions Engineer – Cisco to act as the technical authority supporting Cisco-focused sales opportunities. In this role, you will work closely with Account Executives and Inside Sales to design solutions, build accurate Cisco configurations, produce compliant quotes, and guide opportunities from technical discovery through deal registration and close.

Success in this position requires deep knowledge of Cisco’s product portfolio (including Meraki), strong understanding of Cisco partner programs, and expertise with the full Cisco quoting lifecycle—including CCW, CCW‑R, EAMP, subscription models, and Cisco programs and promotions.

• Partner with Account Executives to qualify Cisco opportunities and lead technical discovery with customers.
• Architect and engineer Cisco-based solutions across Networking, Security, Collaboration, Meraki, and cloud‑managed platforms.
• Build accurate configurations and pricing models using Cisco CCW, CCW‑R, EAMP, and subscription quoting workflows.
• Manage Deal Registration, OIP, TIP, and QQ processes in alignment with Cisco partnership requirements.
• Leverage Cisco Smart Plays and promotional programs to optimize competitiveness and margins.
• Collaborate with Inside Sales to ensure quotes are accurate, customer‑ready, and aligned with scope.
• Maintain an up-to-date understanding of Cisco Partner Program structures and tiering.
• Support RFP/RFI responses with detailed technical documentation and Bills of Materials (BOM).
• Manage multiple sales opportunities concurrently with strong attention to configuration accuracy and deadlines.
• Track promotions, subscription renewals, and lifecycle motions to drive customer value and retention.

• 3–5+ years in Cisco pre‑sales, solutions engineering, or technical sales engineering.
• Proven expertise with Cisco Networking, Security, Collaboration, and Meraki solutions.
• Experience within Cisco partner organizations.
• Ability to manage multiple fast‑moving sales cycles at once.
• Demonstrated success partnering with Inside Sales on structured customer‑facing quotes.

• Cisco Portfolio: Catalyst, Nexus, ISR/ASR, Firepower, Umbrella, Webex, Meraki (Networking, Security, Collaboration), Computing, Observability, Cisco Software & Services (CX)
• Quoting & Tools: CCW, CCW‑R, EAMP Tool, Subscription modeling, CBTS quoting tools
• Programs: Deal Registration, OIP, TIP, QQ
• Promotions: Smart Plays, Cisco promotions, lifecycle incentives
• Financial Modeling: BOM accuracy, subscription transitions, margin optimization
• Productivity Tools: Advanced Excel proficiency (pricing models, margin analysis, quote comparisons)

• CCNA or CCNP
• CCNP strongly preferred
• Additional Cisco specialization certifications welcomed

• Strong communication skills with the ability to clearly articulate technical value to both technical and non‑technical stakeholders.
• Highly organized with exceptional attention to detail in configurations and quoting.
• Ability to manage multiple simultaneous projects without sacrificing quality.
• Commercial awareness related to promotions, deal registrations, and margin strategies.
• Collaborative approach with proven success working across Sales, Inside Sales, and Partner teams.

• Bachelor’s degree in Information Technology, Computer Science, or a related technical field (Preferred).

Due to U.S. Government requirements applicable to foreign‑owned telecommunications providers, non‑US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

The pay range for this role is:
97,097 - 139,819 USD per year (Remote (Cincinnati, OH, US))