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Epic Support Analyst Remote Jobs in Boston, MA (NOW HIRING)

YO AI Labs

Data Privacy Analyst - Remote

Boston, MA · Remote

$31 - $60/hr

Remote Job Overview We are seeking experienced Data Privacy Analysts to support a data privacy and AI training project focused on protecting sensitive information. In this role, you will review ...

Deloitte

Epic Denials Management Operator

Boston, MA · Remote

$19.50 - $26/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

YO AI Labs

Data Privacy Analyst - Remote

Boston, MA · Remote

$31 - $60/hr

Remote Job Overview We are seeking experienced Data Privacy Analysts to support a data privacy and AI training project focused on protecting sensitive information. In this role, you will review ...

Teleflex

Clinical Contracts Analyst (REMOTE)

Boston, MA · Remote

$75K - $90K/yr

Provide data management, analytics, reporting, and business intelligence support for clinical ... trials. Track timelines and ensure contract and compensation requirements are met in coordination ...

Teleflex

Clinical Contracts Analyst (REMOTE)

Boston, MA · On-site +1

$75K - $90K/yr

... support the treatment of critically ill patients. Join a dynamic team dedicated to delivering ... Position Summary The Clinical Contracts Analyst will develop and negotiate contracts and budgets ...

Deloitte

Epic Denials Manager

Boston, MA · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Experience analyzing denials workflows, claim issues, or operational data The wage range for this ...

MM International

Investment Data Analyst

Boston, MA · Remote

Boston, MA (Remote for good candidate but No PST candidates) Duration: 6+ months Contract Video ... primary support analyst for the client workstream that will include client master and client ...

Massgeneralbrigham

Senior Epic Informaticist

Somerville, MA · On-site +1

$117K - $171K/yr

Responsible for analyzing, developing, documenting, and supporting clinical content, workflows, and ... Remote workdays require a stable, secure, quiet, and HIPAA-compliant workspace. This will be ...

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Epic Support Analyst Remote information

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How much do epic support analyst remote jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for epic support analyst remote in Boston, MA is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $41.01 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are popular job titles related to Epic Support Analyst Remote jobs in Boston, MA?

For Epic Support Analyst Remote jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Remote jobs in Boston, MA look for?

The top searched job categories for Epic Support Analyst Remote jobs in Boston, MA are:

What cities near Boston, MA are hiring for Epic Support Analyst Remote jobs?

Cities near Boston, MA with the most Epic Support Analyst Remote job openings:

Epic Support Analyst Remote jobs near you
Infographic showing various Epic Support Analyst Remote job openings in Boston, MA as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% Remote job distribution, with an average salary of $70,899 per year, or $34.1 per hour.

Meditech Technical Support Analyst

ClinDCast LLC

Roslindale, MA • Remote

Full-time

Re-posted 14 days ago

Job description

Job Description:
The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR systems, including 6.0, Magic, and Client/Server platforms. The role includes troubleshooting issues related to system performance, end-user connectivity, printing, faxing, interfaces, and server management. The analyst collaborates with clinical, administrative, and IT infrastructure teams to ensure uninterrupted operation of Meditech environments.
 
Key Responsibilities: 
System Administration & Technical Support 
Provide Level 2 and Level 3 technical support for Meditech 6.0, Magic, and Client/Server systems. 
Monitor and maintain Meditech application servers, database servers, and domain controllers. 
Troubleshoot user access issues, session timeouts, and connection failures. 
Perform system upgrades, patches, and environment refreshes as per Meditech and IT standards. 
Coordinate with Meditech vendor support for issue escalation and resolution.
 
Printer & Fax Management 
Server & Infrastructure Support
Integration & Interfaces
User & Environment Support 
Documentation & Compliance 
Qualifications: 
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 
3–7 years of experience supporting Meditech systems (6.0, Magic, or Client/Server). 
Strong knowledge of Meditech background processes, dictionaries, and configuration utilities. 
Experience with printer/fax setup in hospital environments. 
Familiarity with HL7, TCP/IP networking, and Windows Server administration. 
Understanding of SQL, Citrix, and Active Directory a plus.
 
Preferred Skills: 
Experience with Meditech modules such as ADM, LAB, PCS, and PHM. 
Familiarity with virtualization (VMware/Hyper-V).
Knowledge of healthcare data privacy and compliance standards. 
Excellent troubleshooting, documentation, and communication skills.

This is a remote position.

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About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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