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Epic Support Analyst Night Shift Jobs (NOW HIRING)

Centstone HC

Registered Nurse

Zanesville, OH · On-site

$54 - $56/hr

Night Shift, 7:00 PM - 7:30 AM Guaranteed Hours: 36 hours per week Experience: Minimum 3 years ... Document patient care accurately using EPIC * Support safe patient outcomes through strong clinical ...

Muckleshoot Indian Tribe

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Health Division End-User Support Analyst

Auburn, WA · On-site

$94K - $150K/yr

JOB SUMMARY The Health Division End-User Support Analyst (ESA) serves as the primary operational ... Coordinate with Information Technology, OCHIN, Epic support teams, and third-party vendors to ...

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Epic Support Analyst Night Shift information

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How much do epic support analyst night shift jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for epic support analyst night shift in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst night shift?

To thrive as an Epic Support Analyst Night Shift, you need a solid understanding of healthcare workflows, troubleshooting skills, and experience with the Epic electronic health record system, often supported by relevant Epic certifications. Familiarity with ticketing systems, remote support tools, and basic IT infrastructure is typically required. Excellent problem-solving, communication, and the ability to work independently during off-hours are standout soft skills for this role. These skills ensure timely and effective resolution of critical issues, maintaining system uptime and supporting healthcare professionals during overnight operations.

How does working the night shift as an Epic Support Analyst impact collaboration with daytime teams and end users?

As an Epic Support Analyst on the night shift, you play a crucial role in maintaining system stability during off-peak hours, often handling urgent issues that arise when daytime teams are unavailable. Collaboration typically involves thorough documentation of issues and resolutions, and regular handoffs during shift changes to ensure continuity of support. While direct interaction with other teams and end users may be less frequent at night, clear communication and proactive updates are essential to keep everyone aligned. Many organizations use collaborative tools and scheduled meetings to bridge the gap between night and day shifts, ensuring seamless support and knowledge sharing.

What is an Epic Support Analyst night shift?

An Epic Support Analyst Night Shift is a professional responsible for providing technical support and troubleshooting for Epic electronic health record (EHR) systems during overnight hours. They assist healthcare staff with resolving system issues, maintaining data integrity, and ensuring the smooth operation of Epic applications when regular daytime IT teams may not be available. Their role is crucial for hospitals or clinics that operate 24/7, as they help minimize downtime and ensure clinicians have continuous access to patient information.

What is the difference between Epic Support Analyst Night Shift vs Epic Support Analyst Day Shift?

AspectEpic Support Analyst Night ShiftEpic Support Analyst Day Shift
Work HoursOvernight or late evening hoursStandard daytime hours
CertificationsEpic certifications, technical support skillsEpic certifications, technical support skills
Work EnvironmentRemote or on-site support during night hoursRemote or on-site support during day hours
Industry UsageHealthcare IT support teamsHealthcare IT support teams

The main difference between Epic Support Analyst Night Shift and Day Shift roles lies in their working hours. Both positions require similar certifications and skills, but night shift roles focus on providing support during overnight hours, which may involve different workflows and team dynamics. Employers in healthcare IT often need support coverage 24/7, making both shifts essential for continuous system operation.

More about Epic Support Analyst Night Shift jobs
What cities are hiring for Epic Support Analyst Night Shift jobs? Cities with the most Epic Support Analyst Night Shift job openings:
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Epic Support Analyst Night Shift jobs near you
Infographic showing various Epic Support Analyst Night Shift job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Epic Orders / ASAP Analyst - Remote - Virginia

Waterfall Technology Consulting Partners

Roanoke, VA • On-site, Remote

$89K - $142K/yr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

Our client is seeking a strong Epic Certified Orders Analyst with Epic ASAP skills and/or certification. Will be responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between the delivery groups, clients and vendors.

WORK LOCATION: Although this role is remote, an onsite schedule is preferred. Applicants residing in the following states must be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.

WORK SCHEDULE: Monday - Friday standard business hours. This role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel.

ABOUT THE ROLE:

  • Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits
  • Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
  • Manages assigned projects and meets deadlines
  • Conducts highly complex work unsupervised and with extensive latitude for independent judgement
  • Adheres to departmental policies and procedures
  • Plans and conducts requirements gathering for Epic projects and requests Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality
  • Coordinates, plans, and conducts analysis of client business needs
  • Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
  • Serve as a liaison between Epic modules
  • Recognized as a subject matter expert and advanced individual contributor
  • Serve as advocate for department initiatives and processes
  • Facilitates a positive and collaborative work environment
  • Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate

WHAT IS REQUIRED:

Licensure, certification, and/or registration:

  • Epic Orders Certification
    • Epic ASAP Certification is desired

Obtains and maintains a minimum of three vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).

Experience: Minimum of 4 years of related experience.

Education: Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.

EMPLOYEE BENEFITS:

  • 401(k)
  • Health insurance
  • Paid time off
  • Wellness program

Apply today!