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Epic Support Analyst Night Shift Jobs in Florida

TECO

Dispatch Analyst (Night Shift)

Tampa, FL · On-site

Dispatch Analyst (Night Shift) Company: Peoples Gas System State and City: Florida - Tampa Shift: 8 ... Supports Operations personnel and other resources to include and not limited to: Customer ...

TECO

Dispatch Analyst (Night Shift)

Tampa, FL · On-site

Dispatch Analyst (Night Shift) Company: Peoples Gas System State and City: Florida - Tampa Shift: 8 ... Supports Operations personnel and other resources to include and not limited to: Customer ...

ClinDCast LLC

Epic Analyst

Delray Beach, FL · On-site

This role supports end users, troubleshoots system issues, and ensures the system meets clinical and business needs. Key Responsibilities: * Analyze workflows and configure Epic modules accordingly

TECO

Data Support Analyst

Tampa, FL · On-site

Florida - Tampa Shift: 8 Hr. X 5 Days | 4 days in office and 1 remote Help Support Customer Programs Through Data, Process Improvement, and Partner Collaboration Are you detail-oriented, analytical ...

TECO

Data Support Analyst

Tampa, FL · Hybrid

Florida - Tampa Shift: 8 Hr. X 5 Days | 4 days in office and 1 remote Help Support Customer Programs Through Data, Process Improvement, and Partner Collaboration Are you detail-oriented, analytical ...

Baptist Health Care

Epic Willow Analyst

Pensacola, FL · On-site

The Epic Willow Analyst is responsible for the design, implementation, optimization, maintenance, and support of Epic Willow Pharmacy applications across the organization. The role serves as the ...

ClinDCast LLC

Epic Beaker Analyst

Delray Beach, FL · On-site

$55 - $60/hr

Job Title: Epic Beaker Analyst Job Summary As an Epic Beaker Analyst , you will be responsible for the configuration, implementation, support, and optimization of the Epic Beaker Laboratory ...

Baptist Health Care

Epic Willow Analyst

Pensacola, FL · On-site

The Epic Willow Analyst is responsible for the design, implementation, optimization, maintenance ... Supports optimization initiatives involving prescribing, verification, dispensing, administration ...

ClinDCast LLC

Epic Beaker Analyst

Tampa, FL · On-site

$90 - $130/hr

Job Title: Epic Beaker Analyst Job Summary As an Epic Beaker Analyst, you will be responsible for the configuration, implementation, support, and optimization of the Epic Beaker Laboratory ...

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Epic Support Analyst Night Shift information

What is an Epic Support Analyst night shift?

An Epic Support Analyst Night Shift is a professional responsible for providing technical support and troubleshooting for Epic electronic health record (EHR) systems during overnight hours. They assist healthcare staff with resolving system issues, maintaining data integrity, and ensuring the smooth operation of Epic applications when regular daytime IT teams may not be available. Their role is crucial for hospitals or clinics that operate 24/7, as they help minimize downtime and ensure clinicians have continuous access to patient information.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst night shift?

To thrive as an Epic Support Analyst Night Shift, you need a solid understanding of healthcare workflows, troubleshooting skills, and experience with the Epic electronic health record system, often supported by relevant Epic certifications. Familiarity with ticketing systems, remote support tools, and basic IT infrastructure is typically required. Excellent problem-solving, communication, and the ability to work independently during off-hours are standout soft skills for this role. These skills ensure timely and effective resolution of critical issues, maintaining system uptime and supporting healthcare professionals during overnight operations.

How does working the night shift as an Epic Support Analyst impact collaboration with daytime teams and end users?

As an Epic Support Analyst on the night shift, you play a crucial role in maintaining system stability during off-peak hours, often handling urgent issues that arise when daytime teams are unavailable. Collaboration typically involves thorough documentation of issues and resolutions, and regular handoffs during shift changes to ensure continuity of support. While direct interaction with other teams and end users may be less frequent at night, clear communication and proactive updates are essential to keep everyone aligned. Many organizations use collaborative tools and scheduled meetings to bridge the gap between night and day shifts, ensuring seamless support and knowledge sharing.

What is the difference between Epic Support Analyst Night Shift vs Epic Support Analyst Day Shift?

AspectEpic Support Analyst Night ShiftEpic Support Analyst Day Shift
Work HoursOvernight or late evening hoursStandard daytime hours
CertificationsEpic certifications, technical support skillsEpic certifications, technical support skills
Work EnvironmentRemote or on-site support during night hoursRemote or on-site support during day hours
Industry UsageHealthcare IT support teamsHealthcare IT support teams

The main difference between Epic Support Analyst Night Shift and Day Shift roles lies in their working hours. Both positions require similar certifications and skills, but night shift roles focus on providing support during overnight hours, which may involve different workflows and team dynamics. Employers in healthcare IT often need support coverage 24/7, making both shifts essential for continuous system operation.

What are the most commonly searched types of Epic Support Analyst Shift jobs in Florida?

The most popular types of Epic Support Analyst Shift jobs in Florida are:

What are popular job titles related to Epic Support Analyst Night Shift jobs in Florida?

For Epic Support Analyst Night Shift jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Night Shift jobs in Florida look for?

The top searched job categories for Epic Support Analyst Night Shift jobs in Florida are:

What cities in Florida are hiring for Epic Support Analyst Night Shift jobs?

Cities in Florida with the most Epic Support Analyst Night Shift job openings:

Epic Support Analyst Night Shift jobs near you
Infographic showing various Epic Support Analyst Night Shift job openings in Florida as of August 2026, with employment types broken down into 34% Full Time, 33% Part Time, and 33% Nights. Highlights an 33% In-person, and 67% Remote job distribution.

Dispatch Analyst (Night Shift)

TECO

Tampa, FL • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Title: Dispatch Analyst (Night Shift)
Company: Peoples Gas System
State and City: Florida - Tampa
Shift: 8 Hr. X 5 Days
WHO WE ARE?
Peoples Gas System is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse - in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.
HOW YOU'LL HELP DRIVE THE FUTURE OF NATURAL GAS?
The Night Dispatcher Analyst will be responsible for analyzing and dispatching daily workload for field technicians and contractors, ensuring route accuracy and appropriate dissemination of work for Peoples Gas System Operations. The verification of all schedules and resources will be achieved to ensure timely and reliable service to customers in accordance with the corporate business plans. Uses independent judgment to dispatch field technicians and contractors efficiently, effectively, and safely to respond to emergencies, urgent and non-emergency work orders as appropriate. Working in a fast paced and demanding environment, prioritizes work suitable to its urgency, ensures all work orders are completed, and customer appointments are kept on time. Responsible for maintaining accurate information within the Work and Asset Management (WAM) Business System. Supports Operations personnel and other resources to include and not limited to: Customer Experience, Meter Services, and Billing & Collections Departments.
This is a three-level progression. Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments. Advancement is not automatic, i.e. based solely on time in the job, but will be based on the employee's performance, qualifications, and the business and/or technical needs of the department.
Night Shift hours:
  • 3pm - 2am - M - F, 4 days a week

WHAT YOU NEED TO SUCCEED
  • High school diploma or GED equivalent from an accredited school/institution.
  • Minimum of four (4) years of related support work experience in an engineering, construction, or utility environment. Experience consists of the coordination and dispatching of work orders or complex tasks.
  • Ability to work effectively in a team environment that is fast paced and highly deadline driven.
  • Must communicate clearly and effectively both orally and in writing.
  • Align the implementation of work completion with Business Goals.
  • Ability to read and comprehend policies, procedures, and instructions.
  • Must use good judgment, prioritize work assignments, work independently, and be multi-tasked oriented.

PRIMARY DUTIES & RESPONSIBILITIES
  • Dispatches daily workload for field technicians and contractors, ensuring route accuracy and appropriate distribution of work.
  • Responsible for ensuring the accurate completion of work orders as required. Responsible for updating records in a timely fashion to represent and notify service areas and others of completion of identified work.
  • Maintains communications with Customer Experience Departments, Operations Management, Scheduler-Coordinators and Centralized Dispatchers on work order issues. Creates, assigns, updates, and corrects work orders in SAP, WebIC, ISU, FIORI and the Work and Asset Management (WAM) Business System as needed.
  • Meets work deadlines with regards to daily tracking and work shifting of field technicians to meet customer appointments and high priority work.
  • Interfaces with customers and customer service personnel as needed regarding appointments and field issues. Investigate and recommend timely resolutions of customers concerns by collaborating with Operations to provide excellent customer service. M Maintains customer Gas Service Agreements and New Construction move-ins within SAP and Work and Asset Management (WAM) Business System.
  • Attentive coverage of the gas dispatch hotline to provide support to Customer Experience Departments and field technicians. Manages safe and rapid emergency work order response.
  • Interface regularly with the Scheduler-Coordinator to aid in creating short-term work plans.
  • Will perform additional duties and responsibilities and assist other personnel as needed.

WHAT WILL GIVE YOU A COMPETITIVE EDGE?
  • Applicable Associates degree, two-year technical degree or technical certification may be considered in lieu of up to two years of related experience.
  • Bachelor's degree may be considered in lieu of up to four years of related experience.
  • Minimum of four (4) years' experience in the natural gas industry.
  • Proven leadership on projects and other various assignments of complexity and diversity.
  • Demonstrated experience in SAP.
  • Ability to work independently, be self-motivated and organized while meeting necessary time sensitive deadlines.
  • Must be able to efficiently use computer hardware and software for spreadsheets design, data manipulation/analysis and to produce graphic material and presentations.
  • Standard Query Language (SQL), report development skills (SQL/Oracle/Access).
  • Working knowledge of rules and regulations pertaining to the natural gas industry.
  • Working knowledge of Share Point, FSM, WAM (Work Asset Management), Excel, Power BI, Microsoft Teams, and SAP, WebIC, FIORI and ISU system.
  • Working knowledge of PGS (Peoples Gas System) administrative, Customer Experience, and local PGS Operations policies and procedures, and Peoples Gas Geographic territory.
  • Knowledge of work order types, terms used and physical fulfillment requirements of all types of work orders.

WHO WILL BE A PART OF YOUR TEAM?
  • Interfaces with all levels of Company personnel. Primary relationships are with Operations, Customer Experience, Meter Services, Billing, Safety and Scheduler-Coordinators.
  • Interacts with Customers, contractors, emergency, and non-emergency agencies.

HOW YOU'LL CONTRIBUTE?
  • Builds Strong, Collaborative Relationships
  • Drives Operational Excellence for Customers
  • Speaks Up on Safety, Health, and the Environment
  • Takes Ownership & Acts with Integrity
  • Thinks Strategically & Exercises Sound Judgment

WHERE AND HOW YOU'LL WORK?
  • Weekly shifts with occasional overtime in a fast-paced operations office or home if deemed necessary environment.
  • Moderate Level of Stress.
  • Some travel may be required on an occasional basis.
  • Must have vision correctable to 20/40.
  • Must be physically capable of working indoor/outdoor environments.
  • Must be able to sit or stand for 12-hour shifts.

WHY YOU'LL LOVE WORKING WITH US?
We proudly offer a competitive total rewards package and other perks to help keep you thriving:
  • Performance Bonus: Earn an annual incentive bonus that recognizes your hard work.
  • Comprehensive Health Coverage: Enjoy medical, prescription drug, dental, and vision insurance.
  • Retirement Planning: Secure your future with a 401k Retirement Savings Plan and a comprehensive Pension plan.
  • Ownership Opportunities: Participate in Emera's Employee Common Share Purchase Plan and share in our success.
  • Time to Recharge: Enjoy Paid Time Off (PTO), paid company holidays, comprehensive mental, financial and physical wellness resources, and paid Parental Leave.
  • Growth and Development: Take advantage of tuition reimbursement and other training and development opportunities to enhance your skills and career.
  • And much more!

Whether you're launching your career or looking to advance it, Peoples Gas is the perfect place for you, offering exciting opportunities for a long-term career with a dynamic, growing company.
STORM DUTY REQUIREMENTS
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
The successful applicant will be required to take and pass a Baseline Medical Examination as part of the pre-employment screening once an offer has been accepted. A pre-employment drug screening, as well as a background check (including education, employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening. A physical may be conducted if required for the role.

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