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Epic Software Trainer Jobs (NOW HIRING)

Trainer

Madison, WI

$22.75 - $31/hr

Position Summary As a Trainer you'll lead in-person and virtual training sessions for physicians ... world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that ...

Training * User Security * 3 rd Party Responsibilities * Acting as the primary support contact for ... software * Identifying and implementing requested changes to the system * Serving as a liaison ...

Perform in-depth analysis of workflows, data collection, report details, and technical issues associated with Epic software. * Partner with trainers to develop and maintain application-specific ...

Indepth knowledge of Epic software is obtained by attending Epic training with completion of application certification projects and tests. Training may be onsite at Verona, Wisconsin or virtually ...

Now hiring an Epic Certified Trainer to support our growing team! Key attributes for success in ... Proficient in use of windows based business and clinical/healthcare software applications.

Now hiring an Epic Certified Trainer to support our growing team! Key attributes for success in ... Proficient in use of windows based business and clinical/healthcare software applications.

Now hiring an Epic Certified Trainer to support our growing team! Key attributes for success in ... Proficient in use of windows based business and clinical/healthcare software applications.

Indepth knowledge of Epic software is obtained by attending Epic training with completion of application certification projects and tests. Training may be onsite at Verona, Wisconsin or virtually ...

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Epic Software Trainer information

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$13

$31

$63

How much do epic software trainer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for epic software trainer in the United States is $31.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $35.58 per hour, depending on experience, location, and employer.

What is an Epic Software Trainer?

Epic Software Trainers are professionals who specialize in teaching healthcare staff how to use Epic, a widely-used electronic health record (EHR) system. They develop training materials, conduct classroom and one-on-one sessions, and provide ongoing support to ensure users can effectively navigate and utilize Epic's features. Their role is essential for successful software adoption in hospitals and clinics, helping to streamline workflows and improve patient care.

What are the key skills and qualifications needed to thrive as an Epic Software Trainer, and why are they important?

To thrive as an Epic Software Trainer, you need expertise in healthcare workflows, instructional design, and in-depth knowledge of the Epic EHR system, often validated by Epic certification. Familiarity with training platforms, Epic modules, and learning management systems is typically required. Excellent communication, adaptability, and patience are vital soft skills for effectively educating diverse healthcare staff. These skills and qualities ensure that end-users can efficiently use Epic, promoting better patient care and organizational productivity.

What are some common challenges faced by Epic Software Trainers, and how can they be addressed?

Epic Software Trainers often encounter the challenge of teaching users with varying levels of technical proficiency and healthcare experience. Adapting training methods to meet diverse learning styles and ensuring all participants feel confident using the software are key aspects of the role. To address these challenges, trainers typically employ interactive scenarios, hands-on practice, and regular feedback sessions, while also collaborating closely with clinical leads and IT staff to tailor content to specific departmental workflows. This approach helps foster a supportive learning environment and ensures successful adoption of Epic systems.

What is the difference between Epic Software Trainer vs Epic Implementation Specialist?

AspectEpic Software TrainerEpic Implementation Specialist
CredentialsEpic certifications, training experienceEpic certifications, project management skills
Work EnvironmentTraining sessions, classroom settings, online modulesImplementation projects, hospital settings, on-site and remote
Employer & IndustryHealthcare providers, hospitals, consulting firmsHealthcare organizations, hospitals, consulting firms

While both roles require Epic certifications and focus on healthcare IT, the Epic Software Trainer primarily conducts training sessions to educate users on Epic systems. In contrast, the Epic Implementation Specialist manages the deployment and configuration of Epic software during hospital implementations. The trainer emphasizes education, whereas the specialist focuses on technical setup and project execution.

How do I become an Epic Software Trainer?

To become an Epic Software Trainer, candidates typically need to have clinical or technical experience in healthcare, complete Epic's official training programs, and obtain certification in specific modules. Strong communication skills and familiarity with Epic systems are essential for effectively training healthcare staff. Employers often look for prior experience in healthcare IT or clinical roles alongside Epic certifications.
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Infographic showing various Epic Software Trainer job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $64,984 per year, or $31.2 per hour.

Epic Certified Analyst I - Epic Patient Access

Reid Health

Remote

Full-time

Re-posted 7 days ago


Reid Health rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

263rd of 898 rated healthcare providers


Job description

Epic Certified Analyst I - Epic Patient Access
Schedule: Day Shift. 40 hours weekly. 8:00am - 5:00pm
Applicants must be authorized to work in the U.S. without future or current employer sponsorship.
About the Position
Responsible for design, analysis, testing, installation, and support activities for Epic related information system solutions as required that are developed or acquired as part of the overall hospital network of integrated computer systems. Incumbents must be able to help and consultation to enterprise departments, with system application issues, and serve as technical coordinator between departments and any outside vendors. Indepth knowledge of Epic software is obtained by attending Epic training with completion of application certification projects and tests. Training may be onsite at Verona, Wisconsin or virtually from the office.
Overview of Responsibilities
  • Completes assigned Epic certifications, training, projects, and testing.
  • Works closely with our other EHR Certified Analysts for assigned applications.
  • Completes Epic related tasks assigned by supervisor.
  • Provides technical subject matter expertise and business process knowledge to project teams analyzing systemic or process issues within assigned areas.
  • Provides input on alternative solutions ensuring the project team is fully educated on required effort, technical constraints, and impacts to existing system stability.
  • Assists departments / project teams in defining requirements for new systems.
  • Assists project manager in development of project plans focusing on technical work requirements and effort.
  • Participates in vendor selection process including demonstrations and functional comparison activities.
  • Completes appropriate departmental pre-purchase checklists and documentation.
  • Provides input into contract / statement of work for new systems / functionality in supported areas.
  • Provides input to design team in development of updated process diagrams, screen layouts, and any other elements of the design as defined by the project team.
  • Writes design specifications.
  • Completes system build / development tasks based on design specifications.
  • Completes unit testing of system components validating accuracy of build as defined by specifications.
  • Participates in testing using test scripts to validate business processes.
  • Participates in development and validation of training material.
  • Participates in training sessions ensuring appropriate knowledge transfer to end users.
  • Participates in go-live events providing support, training, and troubleshooting assistance to deployment teams.
  • Provides technical support to system end users functioning as the primary resource for managing and resolving system issues.
  • Maintains software for assigned systems at supportable levels and communicates available updates and enhancements to end users.
  • Monitors incident tickets and provides timely resolution of same.
  • Maintains detailed system documentation reflecting system architecture, security, and other requirements as defined in documentation templates.
  • Leads analysis of current state.
  • Develops alternative solutions and leads teams through analysis.
  • Develops project plans for small to medium implementations / upgrades.
  • Coordinates vendor selection activities.
  • Leads system design teams ensuring all business processes are addressed within specifications.
  • Develops comprehensive test plans that cover organizational business processes affected by implementation.
  • Coordinates cross-functional integrated testing managing schedules, organizing staff, and tracking issues.
  • Participates in coordination of go-live event developing detailed plan and coordinating resources.
  • Participates in change management activities for assigned systems.
  • Coordinates optimization activities proactively identifying improvements that allow end users to function more effectively.
  • Communicates successfully at all levels of the organization.
  • Functions independently executing assignments with minimal oversight.
  • Participates in implementations having high complexity / organizational visibility.
  • Keeps abreast of current industry developments and trends.
  • Advises supervisor of progress on projects and any key issues.
  • Understands the Quality Assurance and Improvement Plan and participates in department activities as requested.
  • Perform other assignments as specified by supervisor.

Epic Specific Application Information:
ADT/Cadence/Grand Central
This position includes four Epic certifications - ADT/Prelude, Cadence, Grand Central, and Referrals. The ADT/Cadence/Grand Central Analyst is responsible for the scheduling and registration applications. Prior experience or knowledge in ambulatory and hospital revenue cycle workflows, scheduling, registration, patient accounting, HIM, and/or authorization/precertification processes is a benefit. Areas that integrate with these applications include check-in, registration, benefits, referrals, bed management, and orders.
This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.
Education & Experience
  • Two to three years' experience with Information technology application development, training, and implementation in a healthcare setting, with experience in Epic systems and processes strongly preferred

Licensure & Certification
  • Certification in Epic application(s) required within four months of hiring

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