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Epic Software Trainer Jobs in New York (NOW HIRING)

NYULMC

AP Beaker Epic Analyst II

New York, NY · On-site

He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper ... Support the training team by keeping trainers abreast of new functionality and system changes.

Pwc

Managed Services, Epic Director

New York, NY · On-site

$155K - $410K/yr

These individuals analyse client needs, implement software solutions, and provide training and ... In Epic consulting at PwC, you will specialise in providing consulting services for Epic software ...

Pwc

Managed Services, Epic Certified Manager

New York, NY · On-site

$99K - $232K/yr

These individuals analyse client needs, implement software solutions, and provide training and ... In Epic consulting at PwC, you will specialise in providing consulting services for Epic software ...

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Epic Software Trainer information

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$34

$69

How much do epic software trainer jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for epic software trainer in New York is $34.18, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $38.94 per hour, depending on experience, location, and employer.

What is an Epic Software Trainer?

Epic Software Trainers are professionals who specialize in teaching healthcare staff how to use Epic, a widely-used electronic health record (EHR) system. They develop training materials, conduct classroom and one-on-one sessions, and provide ongoing support to ensure users can effectively navigate and utilize Epic's features. Their role is essential for successful software adoption in hospitals and clinics, helping to streamline workflows and improve patient care.

What are the key skills and qualifications needed to thrive as an Epic Software Trainer, and why are they important?

To thrive as an Epic Software Trainer, you need expertise in healthcare workflows, instructional design, and in-depth knowledge of the Epic EHR system, often validated by Epic certification. Familiarity with training platforms, Epic modules, and learning management systems is typically required. Excellent communication, adaptability, and patience are vital soft skills for effectively educating diverse healthcare staff. These skills and qualities ensure that end-users can efficiently use Epic, promoting better patient care and organizational productivity.

What are some common challenges faced by Epic Software Trainers, and how can they be addressed?

Epic Software Trainers often encounter the challenge of teaching users with varying levels of technical proficiency and healthcare experience. Adapting training methods to meet diverse learning styles and ensuring all participants feel confident using the software are key aspects of the role. To address these challenges, trainers typically employ interactive scenarios, hands-on practice, and regular feedback sessions, while also collaborating closely with clinical leads and IT staff to tailor content to specific departmental workflows. This approach helps foster a supportive learning environment and ensures successful adoption of Epic systems.

What is the difference between Epic Software Trainer vs Epic Implementation Specialist?

AspectEpic Software TrainerEpic Implementation Specialist
CredentialsEpic certifications, training experienceEpic certifications, project management skills
Work EnvironmentTraining sessions, classroom settings, online modulesImplementation projects, hospital settings, on-site and remote
Employer & IndustryHealthcare providers, hospitals, consulting firmsHealthcare organizations, hospitals, consulting firms

While both roles require Epic certifications and focus on healthcare IT, the Epic Software Trainer primarily conducts training sessions to educate users on Epic systems. In contrast, the Epic Implementation Specialist manages the deployment and configuration of Epic software during hospital implementations. The trainer emphasizes education, whereas the specialist focuses on technical setup and project execution.

How do I become an Epic Software Trainer?

To become an Epic Software Trainer, candidates typically need to have clinical or technical experience in healthcare, complete Epic's official training programs, and obtain certification in specific modules. Strong communication skills and familiarity with Epic systems are essential for effectively training healthcare staff. Employers often look for prior experience in healthcare IT or clinical roles alongside Epic certifications.

What are popular job titles related to Epic Software Trainer jobs in New York?

For Epic Software Trainer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Epic Software Trainer jobs in New York look for?

The top searched job categories for Epic Software Trainer jobs in New York are:

What cities in New York are hiring for Epic Software Trainer jobs?

Cities in New York with the most Epic Software Trainer job openings:

Epic Software Trainer jobs near you
Infographic showing various Epic Software Trainer job openings in New York as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $71,095 per year, or $34.2 per hour.

Epic Resolute Hospital (HB / Claims)

New York, NY • Remote

1 point system
IT Services • 51 - 200 employees
Learn more about 1 point systemexternal

$17.75 - $23.50/hr

Contractor

Re-posted 20 days ago

Job description

Epic Patient Estimates Badge or equivalent experience

Epic Home Health Billing

Epic Charge Router

Subject matter expertise in Epic Security for Hospital Billing and/or Professional Billing

Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges

5+ years of knowledge in policies and procedures related to Revenue Cycle operational functions

3+ years of demonstrated ability and history of team management (informal or formal), cross-team communication and leadership skills

Proficiency with MS Excel, Visio, PowerPoint and SharePoint

Job Responsibilities

Description:

Primary Responsibilities:

Working on Epic Hospital Billing and professional Billing and/or claims and contracts configuration changes and build by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects

Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy

Serve as a mentor/subject matter expert to local and client-based team members

Participate in medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases

Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs

Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems

Provide support of application incidents reported through the help desk

Provide assigned support during go-lives and system upgrades

Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented

Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software

Work with trainers to develop and maintain application specific training curriculum and materials

Adhere to organization standards for system configuration and change control

Develop solid relationships with end user communities, customers and business partners

Attend, participate in, and contribute to various project meetings

Required Qualifications:

Active / current certification in Epic Resolute Hospital Billing and/or Professional Billing claims or Contracts

5+ years healthcare experience

5+ years of Direct client healthcare domain knowledge such as billing, payment posting, self-pay/insurance follow up, denial management, customer service or vendor management

5+ years of Subject Matter Expertise (SME) in relevant applications

5+ years of knowledge of revenue cycle metrics, KPIs, and process improvement techniques relative to these areas

3+ years Epic Experience and direct client experience