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Epic Go Lives Jobs (NOW HIRING)

STI

EPIC EHR Helpdesk Shift Lead - REMOTE

Oversee helpdesk operations during shift, including workload distribution, shift reporting, and escalation handling. * Assist in planning and supporting Epic go-lives, system upgrades, and Technical ...

ClinDCast LLC

Epic Bridges Analyst

Albany, NY · Remote

Support testing, upgrades, go-lives, and system enhancements * Maintain interface documentation and ensure data accuracy Requirements: * Epic Bridges certification (active or eligible) * 2+ years of ...

ClinDCast LLC

Epic ASAP Analyst

Albany, NY · On-site

Support go-lives, upgrades, testing, and training activities. * Troubleshoot system issues and ... Epic ASAP Certification (required) * 3+ years of Epic ASAP implementation or support experience

TEKsystems

Epic TDR Analyst (Certified)

Manhattan, NY · On-site

$85 - $95/hr

Experience supporting Epic implementations, go-lives, optimization efforts, or large-scale deployment initiatives. * Strong understanding of Epic workstation configurations, printer mapping, hardware ...

TEKsystems

Epic TDR Analyst (Certified)

Manhattan, NY · On-site

$85 - $95/hr

Experience supporting Epic implementations, go-lives, optimization efforts, or large-scale deployment initiatives. * Strong understanding of Epic workstation configurations, printer mapping, hardware ...

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How much do epic go lives jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for epic go lives in the United States is $37.61, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.26 per hour, depending on experience, location, and employer.

What is an Epic Go Live?

Epic Go Lives refer to the process of launching and activating the Epic electronic health record (EHR) system at a healthcare organization. This event marks the transition from old systems to Epic, with staff beginning to use the new software for patient care and operations. The Go Live period often involves extensive support, training, and troubleshooting to ensure a smooth transition and minimize disruptions. Successful Go Lives are critical for maintaining patient safety and operational efficiency during the changeover.

What skills and qualifications are needed to thrive in an Epic Go-Live support role?

To thrive in an Epic Go-Live Support role, you need a solid understanding of Epic EHR systems, clinical workflows, and healthcare operations, often supported by Epic certification or relevant experience. Familiarity with Epic modules, ticketing systems like ServiceNow, and basic troubleshooting tools is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for providing effective at-the-elbow support and guiding end-users. These skills ensure a smooth transition to the Epic system, minimize disruptions, and enable staff to deliver quality patient care.

What are common challenges faced during an Epic Go Live event, and how can team members prepare for them?

During an Epic Go Live, team members often encounter challenges such as unexpected technical issues, user resistance to new workflows, and the need for rapid troubleshooting. Preparation is key—thorough end-user training, clear communication channels, and robust support structures like command centers help mitigate these challenges. Collaborating closely with IT, clinical staff, and leadership ensures a smooth transition and quick resolution of issues as they arise. Team members should also be ready for long hours and a fast-paced environment in the initial days of Go Live.

What is the difference between Epic Go Lives vs Epic Analysts?

AspectEpic Go LivesEpic Analysts
Primary RoleCoordinate and support the deployment of Epic software during go-live eventsAnalyze, configure, and optimize Epic systems for ongoing use
Required CredentialsEpic certifications, technical knowledgeEpic certifications, technical and clinical understanding
Work EnvironmentProject-based, on-site during go-liveOngoing support, analysis, and system optimization
Industry UsageHealthcare IT implementation projectsSystem analysis and troubleshooting in healthcare settings

Epic Go Lives focus on executing the deployment process during live system launches, ensuring smooth transition. Epic Analysts work on maintaining, analyzing, and optimizing Epic systems post-implementation. Both roles require Epic certifications and are integral to healthcare IT projects, but their responsibilities differ in timing and scope.

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Epic Go Lives jobs near you
Infographic showing various Epic Go Lives job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $78,225 per year, or $37.6 per hour.

Epic-Certified Healthcare IT Consultants

Richmond, VA • On-site

Interon IT Solutions LLC
See more jobs at Interon IT Solutions LLCexternal

Other

Posted 11 days ago

Job description

#W2 Role
Epic-Certified Healthcare IT Consultants
Job Type: W2 Contract
Duration: Long-term
Location: Remote
Job Overview
We are seeking experienced Epic-certified healthcare IT consultants to support Epic implementation, enhancement, testing, optimization, and application support projects.
The ideal candidate should have active Epic certification in at least two of the following modules:
Epic Clarity
Epic MyChart
Epic Decision Trees
Candidates with certification in additional Epic applications are also encouraged to apply.
Responsibilities
Support Epic implementation, upgrades, enhancements, and optimization projects.
Analyze healthcare business and clinical requirements.
Configure and maintain Epic applications based on project needs.
Create test plans, test scripts, and testing scenarios.
Perform unit testing, system integration testing, and user acceptance testing.
Troubleshoot application issues and support defect resolution.
Validate data, workflows, reports, and system functionality.
Collaborate with clinicians, hospital staff, analysts, developers, and project managers.
Prepare technical documentation, workflow diagrams, and training materials.
Provide production support and participate in go-live activities when required.
Follow HIPAA, healthcare security, privacy, and compliance standards.
Module-Specific Experience
Epic Clarity
Experience with Epic reporting and data environments.
Knowledge of Clarity data structures and healthcare reporting requirements.
Ability to support data validation, report development, and troubleshooting.
Experience with SQL and healthcare data analysis is preferred.
Epic MyChart
Experience supporting patient-facing MyChart functionality.
Knowledge of patient portal workflows, questionnaires, messaging, scheduling, and results.
Ability to analyze and resolve MyChart-related issues.
Experience with MyChart testing, enhancements, and user support.
Epic Decision Trees
Experience designing, configuring, testing, and maintaining Epic Decision Trees.
Ability to translate clinical or business requirements into decision-tree workflows.
Experience with branching logic, rules, conditions, and outcome validation.
Ability to troubleshoot decision-tree behavior and support workflow improvements.
Experience working with clinical, operational, or patient-access workflows is preferred.
Required Qualifications
Active Epic certification in at least two relevant modules.
Hands-on experience with Epic implementation, testing, optimization, or production support.
Healthcare IT experience with hospitals, health systems, clinics, or medical organizations.
Understanding of clinical, administrative, and patient-facing workflows.
Strong analytical, communication, and documentation skills.
Ability to work independently and collaborate with cross-functional teams.
Willingness to work onsite or adjust working hours based on client requirements.
Preferred Qualifications
Experience supporting large hospitals or healthcare systems.
Knowledge of HIPAA and healthcare compliance requirements.
Experience with SQL, reporting, data validation, or healthcare integrations.
Experience with defect-tracking and testing tools.
Previous experience supporting Epic go-lives, upgrades, or optimization projects.
Additional Epic certifications beyond the three preferred modules.
Ideal Candidate Profile
The ideal consultant will have:
Active certification in at least two Epic modules
Strong experience with Epic Clarity, MyChart, or Decision Trees
Healthcare domain knowledge
Excellent communication and client-facing skills
Experience supporting implementation, testing, or production environments
Flexibility to work across different healthcare projects and client environments

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