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Epic Go Live Support Consultant Jobs (NOW HIRING)

ClinDCast LLC

Epic Wisdom Analyst

Clinton, MS · Remote

Provide go-live and post-go-live support, including training and end-user assistance. * Document ... Epic WISDOM Certification (required). * Strong understanding of dental/oral health workflows.

NextSource Inc.

IT Project Manager (Contract)

New Hyde Park, NY · On-site

$77/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and Epic go-live dates. The ideal candidate will possess a strong blend of project management ... Go-Live Support: * Provide hands-on, on-site support during HealthPay24 device go-lives, ensuring ...

nextSource

IT Project Manager (Contract)

New Hyde Park, NY · On-site

$77/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and Epic go-live dates. The ideal candidate will possess a strong blend of project management ... Go-Live Support: * Provide hands-on, on-site support during HealthPay24 device go-lives, ensuring ...

nextSource

IT Project Manager (Contract) Hybrid

New Hyde Park, NY · Hybrid

$77/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and Epic go-live dates. The ideal candidate will possess a strong blend of project management ... Go-Live Support: * Provide hands-on, on-site support during HealthPay24 device go-lives, ensuring ...

TALENT Software Services

Be Seen First

Senior IT Project Manager

New York, NY · On-site

$65 - $73/hr

... and Epic go-live dates. The ideal candidate will possess a strong blend of project management ... Go-Live Support: * * Provide hands-on, on-site support during HealthPay24 device go-lives, ensuring ...

Randstad Digital

Epic Willow Inventory Analyst

Sacramento, CA · On-site

$60 - $67/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The analysts will provide hands-on Willow design, configuration, build, testing, implementation, and go-live support as the organization transitions inventory workflows from Lawson to Epic ahead of ...

ClinDCast LLC

Epic Cadence Analyst

Tampa, FL · Remote

$60 - $65/hr

Job Summary We are seeking an experienced Epic Cadence Analyst to support the design, configuration ... Participate in software upgrades, testing, validation, implementation, and post-go-live support.

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Epic Go Live Support Consultant information

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How much do epic go live support consultant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for epic go live support consultant in the United States is $54.84, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $69.95 per hour, depending on experience, location, and employer.

What is an Epic Go Live Support Consultant?

Epic Go Live Support Consultants are professionals who assist healthcare organizations during the initial rollout or major updates of the Epic electronic health record (EHR) system. Their main role is to provide on-site or remote support to end users, such as doctors, nurses, and administrative staff, helping them adapt quickly to the new system. These consultants troubleshoot issues, answer questions, and ensure a smooth transition by offering hands-on guidance and training. Their expertise helps minimize disruptions to patient care during the go-live period. They often have strong backgrounds in healthcare IT and are well-versed in Epic software modules.

What skills and qualifications are needed to thrive as an Epic Go Live Support Consultant?

To thrive as an Epic Go Live Support Consultant, you need a strong understanding of Epic EHR workflows, healthcare operations, and preferably Epic certification in relevant modules. Familiarity with ticketing systems, remote support tools, and Epic-specific applications such as Hyperspace is typically required. Excellent communication, adaptability, and problem-solving skills help consultants efficiently resolve user issues and support clinical staff during go-live periods. These skills are crucial to ensuring a smooth transition to Epic, minimizing disruptions, and empowering end-users to deliver quality patient care.

What are common challenges faced by Epic Go Live Support Consultants during the implementation phase, and how are they addressed?

Epic Go Live Support Consultants often encounter challenges such as quickly adapting to different hospital workflows, assisting end-users with varying levels of comfort with the Epic system, and resolving unexpected technical issues under tight timelines. To address these, consultants rely on their strong knowledge of Epic modules, clear communication skills, and the ability to troubleshoot effectively on the spot. Collaboration with hospital IT staff and clinical teams is crucial, as is maintaining a calm, supportive presence to ensure smooth transitions and user confidence throughout the go-live period.

What is the difference between Epic Go Live Support Consultant vs Epic Implementation Specialist?

AspectEpic Go Live Support ConsultantEpic Implementation Specialist
CertificationsEpic certifications, relevant technical credentialsEpic certifications, project management certifications often preferred
Work EnvironmentPost-implementation support, troubleshooting, user trainingImplementation planning, system configuration, deployment
Employer & Industry UsageHospitals, healthcare organizations during live system rolloutHealthcare IT projects, system deployment phases
Search & Comparison IntentFocus on post-go-live support rolesFocus on system setup and deployment phases

The Epic Go Live Support Consultant primarily provides post-implementation support, troubleshooting, and user training during the live phase of Epic system deployment. In contrast, the Epic Implementation Specialist is involved in planning, configuring, and deploying Epic systems before they go live. Both roles require Epic certifications and healthcare IT experience but differ in their focus within the project lifecycle.

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Epic Go Live Support Consultant jobs near you
Infographic showing various Epic Go Live Support Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $114,060 per year, or $54.8 per hour.

Epic Hyperspace Deployment Administrator

Baptist Health Care

Pensacola, FL • On-site

Full-time

Posted 7 days ago

Job description


The Epic Hyperspace Deployment Administrator is responsible for the design, build, deployment, maintenance, and support of Epic client environments across the health system. The role serves as the technical lead for Epic end-user device deployment strategies, including Hyperspace configuration, workstation management, virtual desktop integration, application packaging, and client updates. The position partners closely with Epic application teams, infrastructure teams, desktop support, cybersecurity, and operational leaders to ensure reliable and secure access to Epic applications across hospitals, clinics, and ancillary care settings. The Epic Hyperspace Deployment Administrator supports enterprise-wide Epic initiatives and optimization efforts by implementing standardized deployment practices, maintaining workstation compliance, and ensuring a consistent user experience across all care settings.
Responsibilities
  • Designs, configures, deploys, and maintains Epic Hyperspace client environments. Manages Hyperspace installation packages, workstation settings, and deployment configurations. Ensures Epic client environments comply with Epic Foundation System recommendations and organizational standards. Coordinates upgrades, patches, and client version deployments across all supported facilities. Troubleshoots and resolves Epic client-related performance, connectivity, and configuration issues.
  • Develops and maintains standardized Epic workstation deployment models. Collaborates with endpoint management teams to deploy Epic applications utilizing SCCM, MECM, Intune, or other enterprise deployment platforms. Supports Epic deployment activities for hospitals, physician practices, ambulatory clinics, and remote locations. Validates hardware compatibility and support workstation readiness assessments. Maintains deployment documentation, device specifications, and configuration standards.
  • Supports Epic deployment within Citrix, VMware Horizon, and other virtual desktop environments. Collaborates with infrastructure teams to optimize Epic workstation performance and reliability. Partners with network teams to troubleshoot Epic client access, session management, and connectivity issues. Assists with printer configuration, label printers, barcode scanners, and peripheral device integration.
  • Participates in Epic implementation, upgrade, expansion, and optimization projects. Supports integrated testing, workflow validation, and go-live preparations. Assist with planning and execution of Epic workstation deployment strategies for new facilities and acquisitions. Coordinates deployment timelines and readiness activities with clinical, operational, and technical teams. Participates in command center support during Epic go-lives and major system upgrades.
  • Ensures Epic endpoint deployments comply with cybersecurity, privacy, and regulatory requirements. Supports access controls, workstation hardening, and security patch management activities. Collaborates with security teams to address vulnerabilities affecting Epic client environments. Assists with audit requests and documentation associated with Epic access and deployment controls.
  • Monitors Epic deployment performance and identifies opportunities for improvement. Develops and maintains deployment procedures, support documentation, and training materials. Provides advanced technical support and escalation assistance for Epic workstation issues. Participates in after-hours support during upgrades, deployments, and critical system events. Maintains relationships with Epic representatives and technology vendors.
  • Assists in other duties as assigned to support the operational needs of the department and organization.
  • May be required to remain on campus immediately before, during, and after severe weather and/or disasters.

As part of our selection process, candidates being considered for this position will be required to complete a Sphinx Assessment, which is used to evaluate job-related competencies and determine overall suitability for the role. Successful completion of the assessment is a required component of the hiring process.
This position also requires active participation in various phases of the Epic application lifecycle, including but not limited to implementation, go-live support, stabilization, optimization, and system upgrades. Candidates must be willing and able to accommodate the demands associated with these activities, which may include:
  • This position operates in a hybrid work environment and may require a minimum of 25% onsite presence to support operational and business needs.
  • Working additional hours outside of regularly scheduled business hours, including evenings and weekends, as project needs dictate.
  • Participating in on-site go-live and support activities across multiple organizational locations.
  • Traveling occasionally for Epic training, certification, project meetings, or other work-related purposes, including travel outside of the state.
  • Traveling between organizational facilities to provide operational, project, and end-user support.
    Candidates should be prepared to maintain flexibility in their schedules to support critical project milestones and organizational operational needs.

Qualifications
  • 3 years of experience supporting enterprise endpoint deployments, desktop systems administration, or healthcare technology environments, required.
  • 1 year of experience supporting Epic or large-scale enterprise applications, preferred.
  • 1 year of experience with endpoint management platforms such as SCCM, MECM, Intune, or similar deployment tools, preferred.
  • 1 year of experience supporting Citrix or virtual desktop infrastructure environments, preferred.
  • 1 year of experience in a healthcare organization, preferred.
  • Bachelor's degree in computer science, Information Technology, Related field, required OR four years of directly related experience may be considered in lieu of bachelor's degree requirement.

About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse
Baptist Health Care logo

About Baptist Health Care

Sourced by ZipRecruiter

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pensacola, FL, US

Year founded

1951

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