Build Programmer
Cary, NC · On-site
Own and support various tools and processes owned by the Rocket League Build Programming Team ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Build Programmer
Cary, NC · On-site
Own and support various tools and processes owned by the Rocket League Build Programming Team ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Director, Education & Training
Cary, NC · On-site
Accelerate adoption in target markets via institutional partnerships and curriculum support ... A passion for game development and Epic's primary industries * Experience leading high-performing ...
Director, Education & Training
Cary, NC · On-site
Accelerate adoption in target markets via institutional partnerships and curriculum support ... A passion for game development and Epic's primary industries * Experience leading high-performing ...
Senior Counsel (Regulatory)
Cary, NC · On-site
$129K - $175K/yr
We're constantly innovating to raise the bar of engine and game development. LEGAL What We Do Epic ... Support advocacy and engagement with regulators and trade associations * Respond to global ...
Senior Counsel (Regulatory)
Cary, NC · On-site
$129K - $175K/yr
We're constantly innovating to raise the bar of engine and game development. LEGAL What We Do Epic ... Support advocacy and engagement with regulators and trade associations * Respond to global ...
Senior Data Scientist
Cary, NC · On-site
Support users of our self-service data pipeline, helping them understand the data they are using ... Passion for the gaming industry EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all ...
Senior Data Scientist
Cary, NC · On-site
Support users of our self-service data pipeline, helping them understand the data they are using ... Passion for the gaming industry EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all ...
Lead UI Engineer
Cary, NC · On-site
$96K - $128K/yr
In this role, you will be responsible for core UI features and for supporting collaborative ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Lead UI Engineer
Cary, NC · On-site
$96K - $128K/yr
In this role, you will be responsible for core UI features and for supporting collaborative ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Senior Concept Artist
Cary, NC · On-site
$117K - $140K/yr
Support live service content cadence; you'll be comfortable working at speed without sacrificing ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Senior Concept Artist
Cary, NC · On-site
$117K - $140K/yr
Support live service content cadence; you'll be comfortable working at speed without sacrificing ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Senior Technical Artist
Cary, NC · On-site
$117K - $140K/yr
... solutions that support Fortnite's visual style across many platforms. In this role, you will ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Senior Technical Artist
Cary, NC · On-site
$117K - $140K/yr
... solutions that support Fortnite's visual style across many platforms. In this role, you will ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Partnerships Director - Talent
Cary, NC · On-site
... Epic Games a world-class leader in building the future of entertainment. What You'll Do Epic is ... support, and streamlined partner communication * Collaborate with Epic teams to identify, pitch ...
Partnerships Director - Talent
Cary, NC · On-site
... Epic Games a world-class leader in building the future of entertainment. What You'll Do Epic is ... support, and streamlined partner communication * Collaborate with Epic teams to identify, pitch ...
Principal Environment Artist
Cary, NC · On-site
What You'll Do Epic Games is seeking a Principal Environment Artist to help define and elevate the ... support, and professional development * Evaluate emerging tools, technologies, and production ...
Principal Environment Artist
Cary, NC · On-site
What You'll Do Epic Games is seeking a Principal Environment Artist to help define and elevate the ... support, and professional development * Evaluate emerging tools, technologies, and production ...
Senior Technical UI Designer
Cary, NC · On-site
... customer and user-focused experiences that are fresh and innovative, while problem solving by ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Senior Technical UI Designer
Cary, NC · On-site
... customer and user-focused experiences that are fresh and innovative, while problem solving by ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Product Management Director (Platform)
Cary, NC · On-site
$215K - $226K/yr
... support feature development, improve performance, and contribute to initiatives that deepen player ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Product Management Director (Platform)
Cary, NC · On-site
$215K - $226K/yr
... support feature development, improve performance, and contribute to initiatives that deepen player ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Product Management Director (Platform) (Cary)
Cary, NC · On-site
$221K - $232K/yr
... support feature development, improve performance, and contribute to initiatives that deepen player ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Product Management Director (Platform) (Cary)
Cary, NC · On-site
$221K - $232K/yr
... support feature development, improve performance, and contribute to initiatives that deepen player ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Senior Producer, Art
Cary, NC · On-site
Previous experience supporting more technical art disciplines (Tech Art, Lighting, FX) is a plus ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Senior Producer, Art
Cary, NC · On-site
Previous experience supporting more technical art disciplines (Tech Art, Lighting, FX) is a plus ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Director, Product Management (Social & Player Identity Platform)
Cary, NC · On-site
$215K - $226K/yr
... support identity and social features across millions of players globally * Leverage data and ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Director, Product Management (Social & Player Identity Platform)
Cary, NC · On-site
$215K - $226K/yr
... support identity and social features across millions of players globally * Leverage data and ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Senior Full Stack Engineer
Bellevue, WA · On-site
$162 - $238/hr
Connect front end user flows with backend services in efficient and reusable patterns to support multiple clients and customers across the Epic ecosystem including games, apps, and services What we ...
Posted today
Senior Full Stack Engineer
Bellevue, WA · On-site
$162 - $238/hr
Connect front end user flows with backend services in efficient and reusable patterns to support multiple clients and customers across the Epic ecosystem including games, apps, and services What we ...
Posted today
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
$162 - $238/hr
Connect front end user flows with backend services in efficient and reusable patterns to support multiple clients and customers across the Epic ecosystem including games, apps, and services What we ...
Posted today
$162 - $238/hr
Connect front end user flows with backend services in efficient and reusable patterns to support multiple clients and customers across the Epic ecosystem including games, apps, and services What we ...
Posted today
Epic Games Customer Support information
See salary details
$13.76 is the 25th percentile. Wages below this are outliers.
$10.82 - $15.03
36% of jobs
The median wage is $17.41 / hr.
$15.03 - $19.25
25% of jobs
$22.98 is the 75th percentile. Wages above this are outliers.
$19.25 - $23.47
16% of jobs
$23.47 - $27.69
6% of jobs
$27.69 - $31.91
2% of jobs
$31.91 - $36.12
4% of jobs
$36.12 - $40.34
4% of jobs
$40.34 - $44.56
3% of jobs
$44.56 - $48.78
0% of jobs
$48.78 - $52.99
0% of jobs
$52.99 - $57.21
3% of jobs
$10
$23
$57
How much do epic games customer support jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for epic games customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in Epic Games Customer Support?
Excelling as an Epic Games Customer Support representative requires strong troubleshooting abilities, knowledge of gaming platforms, and experience with customer service best practices. Familiarity with customer relationship management (CRM) software, ticketing systems, and online communication tools is often necessary. Outstanding communication, patience, and a customer-focused mindset help employees resolve player issues effectively and build rapport. These skills and qualities are critical for ensuring high customer satisfaction and maintaining the reputation of Epic Games in a dynamic gaming environment.
What does an Epic Games Customer Support do?
As an Epic Games Customer Support representative, your daily tasks will include responding to player inquiries through chat, email, or phone, troubleshooting technical issues, and escalating complex cases to specialist teams as needed. You may also help with account management, process refunds, and collect player feedback to help improve products and services. Collaboration with other support agents and departments is common, ensuring that problems are resolved efficiently and processes are aligned. The role often requires staying up to date with game updates, company policies, and emerging common issues, making adaptability and a willingness to learn vital for success.
What is an Epic Games Customer Support?
An Epic Games Customer Support job involves assisting players with account issues, troubleshooting technical problems, and providing guidance on purchases and in-game features. Support agents communicate with customers via chat, email, or phone to ensure a smooth gaming experience. They also help with resolving disputes, reporting bugs, and ensuring compliance with Epic Games' policies. Strong problem-solving skills and knowledge of Epic Games' products are essential for success in this role.
More about Epic Games Customer Support jobs
What cities are hiring for Epic Games Customer Support jobs? Cities with the most Epic Games Customer Support job openings:
What are the most commonly searched types of Epic Games Customer Support jobs? The most popular types of Epic Games Customer Support jobs are:
What states have the most Epic Games Customer Support jobs? States with the most job openings for Epic Games Customer Support jobs include:
What job categories do people searching Epic Games Customer Support jobs look for? The top searched job categories for Epic Games Customer Support jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Job description
WHAT MAKES US EPIC?
At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development.
ENGINEERING - GAMES
What We Do
Unreal projects have been leading the pack of real-time entertainment with our constantly growing team of engineering experts. We're always improving on the tools and technology that empower content developers worldwide.
What You'll Do
We're looking for a Build Programmer passionate about CI/CD, automation, and developer productivity to help build and maintain the infrastructure that powers Rocket League. You'll partner with engineering, QA, production, and infrastructure teams to create reliable, scalable build systems that enable developers to ship high-quality software efficiently.
In this role, you'll improve build pipelines, optimize developer workflows, and create tools that reduce friction across the software development lifecycle. Your work will directly impact how quickly teams can iterate, validate changes, and deliver world-class experiences to millions of users.
In this role, you will
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
ABOUT US
Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development.
ENGINEERING - GAMES
What We Do
Unreal projects have been leading the pack of real-time entertainment with our constantly growing team of engineering experts. We're always improving on the tools and technology that empower content developers worldwide.
What You'll Do
We're looking for a Build Programmer passionate about CI/CD, automation, and developer productivity to help build and maintain the infrastructure that powers Rocket League. You'll partner with engineering, QA, production, and infrastructure teams to create reliable, scalable build systems that enable developers to ship high-quality software efficiently.
In this role, you'll improve build pipelines, optimize developer workflows, and create tools that reduce friction across the software development lifecycle. Your work will directly impact how quickly teams can iterate, validate changes, and deliver world-class experiences to millions of users.
In this role, you will
- Collaborate with developers, QA, Production, and Release to optimize their workflows for Rocket League
- Design, maintain, and improve build automation systems and CI/CD pipelines for large-scale game projects
- Monitor build health, troubleshoot failures, and drive root-cause analysis to improve pipeline stability
- Own and support various tools and processes owned by the Rocket League Build Programming Team
- Support software releases by ensuring build systems remain reliable and responsive during critical milestones
- Strong communication and collaboration skills, with the ability to work effectively across multidisciplinary teams
- Experience building and maintaining CI/CD pipelines and modern build automation systems
- Strong understanding of software build systems, dependency management, and release engineering best practices
- Proficiency with languages such as C#, Python, PowerShell, or Bash to automate development workflows
- Experience with version control systems such as Perforce or Git
- Familiarity with cloud infrastructure (AWS, Azure, or GCP) and administering Windows-based build environments; Linux experience is a plus
- Strong troubleshooting and problem-solving skills with a focus on reliability, scalability, and developer productivity
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
ABOUT US
Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
About Epic Games
Sourced by ZipRecruiter
Industry
Pc games
Company size
1,001 - 5,000 Employees
Headquarters location
Cary, NC, US
Year founded
1991