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Overnight Epic Games Customer Support Jobs (NOW HIRING)

Epic Games

Senior Software Engineer

Cary, NC · On-site

$113K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether it be supporting Fortnite, the Epic Games Store, or external partners, we are committed to ... internal and external customer needs. In this role, you will * Focus on the technical ...

Epic Games

Lead Gameplay Designer

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do Epic Games is looking for a Gameplay Designer to help create compelling gameplay ... support the engagement, gameplay, and creative vision of the project * Document and create clear ...

Epic Games

AI Programmer

Cary, NC · On-site

$119K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do Epic Games is looking for an experienced AI Programmer to join the Fortnite Battle ... Ensure high-quality user experiences across all platforms we support * Optimize and fix bugs in ...

Epic Games

Senior Full Stack Engineer

Bellevue, WA · On-site

$162K - $237K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Connect front end user flows with backend services in efficient and reusable patterns to support multiple clients and customers across the Epic ecosystem including games, apps, and services What we ...

Epic Games

Environment Outsource Lead

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do Epic Games is searching for an experienced Environment Outsource Lead to help build ... As an Outsource Lead, you will support and supervise prop and architecture content provided by our ...

Epic Games

Counsel (Litigation)

Cary, NC · On-site

What You'll Do As Litigation Counsel at Epic Games, you will provide legal support globally to a dynamic, fast-paced video game and software development company. This includes managing all aspects of ...

Epic Games

Gameplay Engineering Lead

Cary, NC · On-site

$95K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will be responsible for driving core transformative changes and supporting collaborative ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...

Epic Games

Senior Systems Designer, Progression

Cary, NC · On-site

$94K - $101K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do Epic Games is looking for a Senior Systems Designer, Progression to tackle high ... as supporting teams of all crafts to optimize their engagement * Collaborate with product ...

Epic Games

Senior Data Scientist

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do Epic Games is looking for a Senior Data Scientist to support the meta-progression systems area. You'll apply mixed methods to own the end-to-end life cycle of creating data assets ...

Epic Games

Senior QA Analyst

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers. What You'll Do Epic Games is looking for a full-time Senior QA Analyst on Fortnite Reload. The person in this role will work alongside the dev team to provide QA support for incoming game ...

Epic Games

Engine Programmer

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build and maintain Fortnite's support across PC storefronts, operating systems, and architectures, including Epic Games Store and Microsoft Store builds and Windows on ARM * Collaborate with a ...

Epic Games

Character Animation Lead

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do Epic Games is looking for a Character Animation Director to join our Special ... Mentor and support other animators, fostering a culture of curiosity, experimentation, and craft ...

Epic Games

Lead UI Engineer

Cary, NC · On-site

$57.25 - $73.25/hr

Epic Games is a leading interactive entertainment company that creates award-winning games and ... They are seeking a Lead UI Engineer who will be responsible for core UI features and supporting ...

Epic Games

Senior AI Engineer

Cary, NC · On-site

$96K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... all supported platforms What we're looking for * Professional game development experience ... Interest in online games is a plus EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all ...

Epic Games

Senior UI Programmer

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will be responsible for core UI features and supporting collaborative development between ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...

Epic Games

Principal Technical VFX Artist

Cary, NC · On-site

$117K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive VFX systems and quality, design reusable, scalable solutions that support rapid iteration and ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...

Epic Games

Modeling Outsource Lead

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do Psyonix is searching for a Modeling Outsource Lead to support and supervise creative ... ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been ...

Epic Games

Senior Counsel (Regulatory)

Cary, NC · On-site

$129K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're constantly innovating to raise the bar of engine and game development. LEGAL What We Do Epic ... Support advocacy and engagement with regulators and trade associations * Respond to global ...

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Overnight Epic Games Customer Support information

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$23

$57

How much do overnight epic games customer support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight epic games customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Overnight Epic Games Customer Support vs Customer Service Representative?

AspectOvernight Epic Games Customer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; gaming industry knowledgeHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, gaming industry focus, overnight shiftsOffice or remote, various industries, daytime shifts common
Employer & IndustryEpic Games, gaming industryVarious companies, multiple industries

Overnight Epic Games Customer Support specializes in assisting gamers with Epic Games products during overnight hours, requiring industry-specific knowledge. Customer Service Representatives handle a broader range of customer inquiries across industries, often during daytime shifts. The key differences lie in industry focus, shift timing, and specific product knowledge.

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Overnight Epic Games Customer Support jobs near you
Infographic showing various Overnight Epic Games Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Senior Software Engineer

Epic Games

Cary, NC • On-site

$113K - $149K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

WHAT MAKES US EPIC?
At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development.
ENGINEERING - EPIC GAMES SERVICES
What We Do
Driving the plug-in power behind Unreal Engine 5. We bridge connections for licensees and our own internal game teams to online services. This allows games like Fortnite to utilize a combination of platform online services as well as Epic's own online services to build cross-platform online features. Login, parties, voice chat, matchmaking, purchasing, cloud storage, and analytics are just a few examples of online features that our Online Game Services team helps games utilize.
What You'll Do
The Applications Team builds desktop and web applications, as well as supporting online services to power content discovery and digital delivery. Our team of engineering experts is always innovating to improve the tools and technology that empower internal and external developers to deliver their digital content to users across multiple platforms. Whether it be supporting Fortnite, the Epic Games Store, or external partners, we are committed to improving the scalability, efficiency, portability, and stability of our tech offerings. As a member of our Applications team, you can expect to coordinate with a cross-site group of highly skilled individuals. You will have opportunities to architect new features and evolve existing products used daily by millions of gamers, developers, and enterprise professionals. You will partner closely with backend services teams to ensure that the underlying systems we build meet internal and external customer needs.
In this role, you will
  • Focus on the technical implementation and evolution of the Epic Games Launcher desktop application
  • Be hands-on and use your technical expertise to drive solutions for a range of challenges
  • Collaborate with other teams (including Product, Design, QA, and Backend Service Teams)
  • Design, architect, implement, and ship well-documented new features
  • Improve, and evolve existing tools and features
  • Maintain and hunt for bugs in existing code bases
  • Take part in foundational work as we embark on a new chapter for our desktop clients
What we're looking for
  • Experience building perfect experience-focused desktop applications, as well as strong professional experience building production software in Rust
  • Owned and shipped large initiatives that require coordination across multiple teams
  • Ability to architect system interfaces and tools
  • Track record of development on tight schedules with complex technical requirements
  • Passion for building great user experiences and products that serve diverse use cases
  • Someone who is user-focused, solution-oriented, passionate, and innovative. These traits equal success at Epic and are at the core of just about everything we do
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
ABOUT US
Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

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