1

Epic Games Customer Support Jobs in Indiana (NOW HIRING)

Seeking a skilled Epic Community Connect Professional Billing Analyst to support affiliate offices with daily billing tasks, issue resolution, and customer service. This role focuses on break/fix ...

Epic PB Analyst

Zionsville, IN ยท On-site

$65/hr

Epic PB Analyst is required to accurately prepare written business correspondence that is coherent ... Assists and supports customers with the operation and administration of systems. Proposes solutions ...

Support to keep you at the top of your game, inside and outside of work. What It Means to Be an ... Customer Service Excellence : You've got the charm to make every guest feel like a VIP. * Clear ...

next page

Showing results 1-20

Epic Games Customer Support information

See Indiana salary details

$10

$22

$54

How much do epic games customer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for epic games customer support in Indiana is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $25.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Epic Games Customer Support?

Excelling as an Epic Games Customer Support representative requires strong troubleshooting abilities, knowledge of gaming platforms, and experience with customer service best practices. Familiarity with customer relationship management (CRM) software, ticketing systems, and online communication tools is often necessary. Outstanding communication, patience, and a customer-focused mindset help employees resolve player issues effectively and build rapport. These skills and qualities are critical for ensuring high customer satisfaction and maintaining the reputation of Epic Games in a dynamic gaming environment.

What does an Epic Games Customer Support do?

As an Epic Games Customer Support representative, your daily tasks will include responding to player inquiries through chat, email, or phone, troubleshooting technical issues, and escalating complex cases to specialist teams as needed. You may also help with account management, process refunds, and collect player feedback to help improve products and services. Collaboration with other support agents and departments is common, ensuring that problems are resolved efficiently and processes are aligned. The role often requires staying up to date with game updates, company policies, and emerging common issues, making adaptability and a willingness to learn vital for success.

What is an Epic Games Customer Support?

An Epic Games Customer Support job involves assisting players with account issues, troubleshooting technical problems, and providing guidance on purchases and in-game features. Support agents communicate with customers via chat, email, or phone to ensure a smooth gaming experience. They also help with resolving disputes, reporting bugs, and ensuring compliance with Epic Games' policies. Strong problem-solving skills and knowledge of Epic Games' products are essential for success in this role.

What are the most commonly searched types of Epic Games Customer Support jobs in Indiana? The most popular types of Epic Games Customer Support jobs in Indiana are:
What are popular job titles related to Epic Games Customer Support jobs in Indiana? For Epic Games Customer Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Epic Games Customer Support jobs in Indiana look for? The top searched job categories for Epic Games Customer Support jobs in Indiana are:
Infographic showing various Epic Games Customer Support job openings in Indiana as of August 2026, with employment types broken down into 20% As Needed, 60% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,862 per year, or $22 per hour.

Epic PB Analyst

ClinDCast LLC

Zionsville, IN โ€ข On-site

Full-time

Re-posted 23 days ago


Job description

Seeking a skilled Epic Community Connect Professional Billing Analyst to support affiliate offices with daily billing tasks, issue resolution, and customer service. This role focuses on break/fix ticket support, customer satisfaction, and expertise in Epic PB and claims workflows.
Must-Have Skills:
1+ year of experience with Epic Community Connect – Professional Billing & Claims
Strong knowledge of Epic Charge Router
Experience with ServiceNow
Exceptional customer service and communication skills
Self-motivated and able to work independently
Required Certifications:
Epic Resolute Professional Billing
Epic PB Claims
Preferred Skills:
Experience with Epic Reporting Workbench and Dashboards
Knowledge of RHC and/or FQHC billing
Anesthesia or Hospital Billing experience

ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media