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Epic Application Jobs (NOW HIRING)

Epic Application Analyst Must-Have Skills (Minimum 1+ Year Experience): * Epic Cadence, Grand Central, Prelude, Referrals, SER * ServiceNow knowledge * Strong customer service and communication ...

Epic Application Analyst

Munster, IN ยท On-site

$40.14 - $63.97/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Epic Application Analyst is responsible for the full system cycle, whether it is a new system or an upgrade. They act as a second level of support and an extension of the help desk as part of the ...

Epic Application Analyst - Ambulatory

  • Medical

  • Dental

  • Retirement

  • PTO

Epic Application Analyst - Ambulatory Department: IT Care Delivery Applications This position may be performed remotely from the following locations within the United States of America: **Arkansas ...

Epic Application Analyst

Munster, IN ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Epic Application Analyst is responsible for the full system cycle, whether it is a new system or an upgrade. They act as a second level of support and an extension of the help desk as part of the ...

Epic Application Analyst

Munster, IN ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Epic Application Analyst is responsible for the full system cycle, whether it is a new system or an upgrade. They act as a second level of support and an extension of the help desk as part of the ...

The Role The Manager - Epic Application Management manages, mentors, and develops a team of Associates, Analysts, Senior Analysts, Application Advisors, and Senior Application Advisors while ...

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Epic Application information

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How much do epic application jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for epic application in the United States is $46.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $65.38 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an Epic application analyst?

To thrive as an Epic Application Analyst, you need a solid understanding of healthcare workflows, software configuration, and data analysis, often supported by a degree in information technology or healthcare and Epic certification. Proficiency with Epic modules, reporting tools, and ticketing systems like ServiceNow is typically required. Strong problem-solving, attention to detail, and effective communication skills enable analysts to collaborate with clinical staff and IT teams. These skills are crucial for ensuring efficient system performance, regulatory compliance, and user satisfaction within healthcare organizations.

How does an Epic application analyst collaborate with clinical and IT teams to implement system updates?

Epic Application Analysts play a crucial role in bridging communication between clinical staff and IT departments during system updates or new module rollouts. They gather user requirements, translate them into technical specifications, and ensure that updates align with clinical workflows. Analysts often participate in multidisciplinary meetings, conduct user training sessions, and provide ongoing support to address issues as they arise. Collaborating closely with both end-users and technical teams helps ensure smooth transitions and optimal system performance.

What is an Epic application?

An Epic Application refers to a specialized software module within the Epic Systems electronic health record (EHR) platform, widely used in healthcare organizations. Each Epic Application focuses on a specific aspect of patient care or hospital management, such as scheduling, clinical documentation, billing, or pharmacy management. These applications are designed to streamline workflows, improve patient safety, and ensure efficient data management across healthcare systems. Professionals working with Epic Applications often require specialized training and certification to configure, maintain, or support these modules.

What is the difference between Epic Application vs Epic Analyst?

AspectEpic ApplicationEpic Analyst
Required CredentialsEpic Certification, IT or Healthcare backgroundEpic Certification, Healthcare IT experience
Work EnvironmentHealthcare IT departments, hospitalsHealthcare IT teams, hospital settings
Employer & Industry UsageHospitals, health systems using EpicHospitals implementing Epic, healthcare providers
Common Search & ComparisonYesYes

Epic Application refers to the software system itself, often requiring technical skills and certifications. An Epic Analyst, on the other hand, is a professional who implements, supports, and optimizes the Epic system within healthcare organizations. While both roles require Epic certifications and healthcare IT knowledge, the Application focuses on the software, whereas the Analyst focuses on system analysis and support.

More about Epic Application jobs

What cities are hiring for Epic Application jobs?

Cities with the most Epic Application job openings:

What are the most commonly searched types of Epic Application jobs?

The most popular types of Epic Application jobs are:

What states have the most Epic Application jobs?

States with the most job openings for Epic Application jobs include:

Infographic showing various Epic Application job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $96,776 per year, or $46.5 per hour.

Epic Application Analyst

Baptist Health Care

Pensacola, FL โ€ข On-site

Full-time

Posted 15 days ago


Job description


The Epic Application Analyst is responsible for the design, configuration, implementation, support, maintenance,
and optimization of Epic technical infrastructure and integrated technologies that support the organization's
electronic health record (EHR) ecosystem.
This role serves as the primary technical resource for assigned Epic
technical applications and environments, ensuring the stability, security, performance, and interoperability of
Epic systems across clinical, financial, and operational domains.
The Epic Application Analyst partners closely with Epic application teams, infrastructure teams, cybersecurity, database administrators, integration engineers,
vendor partners, and operational stakeholders to support Epic implementation, upgrades, optimizations, and
ongoing system operations.
This role plays a critical part in maintaining system availability, supporting
integrations, troubleshooting complex technical issues, and ensuring the successful deployment of Epic
technologies throughout the organization.
Responsibilities
  • Configures, maintains, monitors, and supports Epic technical applications, environments, and infrastructure components. Manages assigned Epic technical modules such as Hyperspace, Hyperdrive, Interconnect, Web BLOB, Print Services, System Pulse, Identity, Security, MyChart infrastructure, and other Epic technical platforms as assigned. Supports Epic environment management activities, including promotions, refreshes, upgrades, patches, and system maintenance. Monitors system performance, availability, and reliability and proactively identify opportunities for improvement. Ensures Epic technical environments adhere to organizational standards and Epic best practices.
  • Supports and maintains Epic interfaces, integrations, and interoperability solutions with internal and external systems. Collaborates with interface engineers and application teams to troubleshoot connectivity, data exchange, and integration issues. Assists in implementing and supporting HL7, FHIR, APIs, and other interoperability technologies. Monitors integration performance and resolve data transmission issues in a timely manner. Participates in integration testing and validation activities during implementations and upgrades.
  • Investigates, diagnoses, and resolves complex Epic technical issues affecting system performance,
    availability, or functionality. Performs root-cause analysis for system incidents and recommend corrective actions. Supports incident, problem, and change management processes. Escalates issues appropriately and collaborate with Epic Technical Services when necessary. Maintains detailed documentation of technical issues, resolutions, and support procedures.
  • Supports Epic security administration, user access management, authentication, and system security controls as assigned. Ensures compliance with organizational cybersecurity policies, HIPAA requirements, and regulatory standards. Assists with security reviews, vulnerability remediation, audit requests, and risk mitigation activities. Collaborates with cybersecurity and infrastructure teams to maintain secure Epic environments. Supports disaster recovery planning, business continuity processes, and system recovery testing activities.
  • Participates in Epic implementations, upgrades, optimizations, and new module deployments. Supports technical planning, build validation, testing, cutover activities, and go-live readiness efforts. Coordinates technical tasks across Epic teams, infrastructure teams, and third-party vendors. Assists with environment preparation, release management, and deployment planning. Provides go-live and stabilization support for new implementations and enhancements.
  • Monitors server performance, application performance, network connectivity, and overall Epic system health. Supports capacity planning and performance optimization initiatives. Collaborates with infrastructure teams to ensure proper system architecture and resource allocation. Analyzes system logs, monitoring tools, and performance metrics to identify potential issues. Recommends infrastructure improvements that enhance performance, scalability, and reliability.
  • Develops and maintains technical documentation, configuration standards, support procedures, and system diagrams. Documents technical designs, workflows, operational processes, and maintenance activities. Maintains accurate records of system configurations and technical dependencies. Supports knowledge transfer initiatives and cross-training efforts within the IT organization.
  • Identifies opportunities to improve system performance, automation, efficiency, and reliability. Evaluates new Epic technologies, tools, and technical capabilities. Stays current on Epic technical enhancements, healthcare technology trends, and industry best practices. Recommends and implements process improvements that support operational excellence and service quality. Contributes to long-term technical strategy and Epic roadmap planning initiatives.
  • Assists in other duties as assigned to support the operational needs of the department and organization.
  • May be required to remain on campus immediately before, during, and after severe weather and/or disasters.

Qualifications
  • 3 years of experience in healthcare information technology, systems administration, application
    support, infrastructure support, technical engineering, or related experience, required.
  • 1 year of experience supporting enterprise applications, technical environments, or healthcare
    technology systems, required.
  • 1 year of experience working with system integrations, interfaces, or technical support
    processes, required.
  • 1 year of experience supporting Epic implementations, upgrades, or optimization initiatives, preferred.
  • 1 year of experience with Windows Server administration, virtualization, networking, cloud
    technologies, databases, or enterprise infrastructure platforms, preferred.
  • 1 year of experience with system monitoring, logging, automation, and performance
    management tools, preferred.
  • Bachelor's degree in computer engineering, computer science, health informatics, information systems, information technology or other related field, required, OR four years of related experience may be considered in lieu of degree requirement.
  • Epic certification in one or more technical applications and/or ability to attain Epic certification(s) in assigned module(s) within a defined timeframe determined at time of hire.

As part of our selection process, candidates being considered for this position will be required to complete a Sphinx Assessment, which is used to evaluate job-related competencies and determine overall suitability for the role. Successful completion of the assessment is a required component of the hiring process.
This position also requires active participation in various phases of the Epic application lifecycle, including but not limited to implementation, go-live support, stabilization, optimization, and system upgrades. Candidates must be willing and able to accommodate the demands associated with these activities, which may include:
  • This position operates in a hybrid work environment and may require a minimum of 25% onsite presence to support operational and business needs.
  • Working additional hours outside of regularly scheduled business hours, including evenings and weekends, as project needs dictate.
  • Participating in on-site go-live and support activities across multiple organizational locations.
  • Traveling occasionally for Epic training, certification, project meetings, or other work-related purposes, including travel outside of the state.
  • Traveling between organizational facilities to provide operational, project, and end-user support.

Candidates should be prepared to maintain flexibility in their schedules to support critical project milestones and organizational operational needs.
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

Baptist Health Care logo

About Baptist Health Care

Sourced by ZipRecruiter

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pensacola, FL, US

Year founded

1951

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