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Epic Application Jobs in Boston, MA (NOW HIRING)

RSM

Supervisor - Epic Clinical Analyst

Boston, MA

Active Epic certification in at least one clinical Epic application isrequired. * 7+ years of hands-on Epic clinical implementation, optimization, support, or healthcare operations experience.

Boston Medical Center

EHR Facilitator

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The EHR Facilitator is guided by the Instructional Designer of their respective Epic application who works in collaboration with the Training Manager. The EHR Facilitator provides training support ...

Boston Medical Center

EHR Facilitator

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The EHR Facilitator is guided by the Instructional Designer of their respective Epic application who works in collaboration with the Training Manager. The EHR Facilitator provides training support ...

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Epic Application information

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How much do epic application jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for epic application in Boston, MA is $50.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $71.06 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an Epic application analyst?

To thrive as an Epic Application Analyst, you need a solid understanding of healthcare workflows, software configuration, and data analysis, often supported by a degree in information technology or healthcare and Epic certification. Proficiency with Epic modules, reporting tools, and ticketing systems like ServiceNow is typically required. Strong problem-solving, attention to detail, and effective communication skills enable analysts to collaborate with clinical staff and IT teams. These skills are crucial for ensuring efficient system performance, regulatory compliance, and user satisfaction within healthcare organizations.

How does an Epic application analyst collaborate with clinical and IT teams to implement system updates?

Epic Application Analysts play a crucial role in bridging communication between clinical staff and IT departments during system updates or new module rollouts. They gather user requirements, translate them into technical specifications, and ensure that updates align with clinical workflows. Analysts often participate in multidisciplinary meetings, conduct user training sessions, and provide ongoing support to address issues as they arise. Collaborating closely with both end-users and technical teams helps ensure smooth transitions and optimal system performance.

What is an Epic application?

An Epic Application refers to a specialized software module within the Epic Systems electronic health record (EHR) platform, widely used in healthcare organizations. Each Epic Application focuses on a specific aspect of patient care or hospital management, such as scheduling, clinical documentation, billing, or pharmacy management. These applications are designed to streamline workflows, improve patient safety, and ensure efficient data management across healthcare systems. Professionals working with Epic Applications often require specialized training and certification to configure, maintain, or support these modules.

What is the difference between Epic Application vs Epic Analyst?

AspectEpic ApplicationEpic Analyst
Required CredentialsEpic Certification, IT or Healthcare backgroundEpic Certification, Healthcare IT experience
Work EnvironmentHealthcare IT departments, hospitalsHealthcare IT teams, hospital settings
Employer & Industry UsageHospitals, health systems using EpicHospitals implementing Epic, healthcare providers
Common Search & ComparisonYesYes

Epic Application refers to the software system itself, often requiring technical skills and certifications. An Epic Analyst, on the other hand, is a professional who implements, supports, and optimizes the Epic system within healthcare organizations. While both roles require Epic certifications and healthcare IT knowledge, the Application focuses on the software, whereas the Analyst focuses on system analysis and support.

What are the most commonly searched types of Epic Application jobs in Boston, MA?

The most popular types of Epic Application jobs in Boston, MA are:

Epic Application jobs near you
Infographic showing various Epic Application job openings in Boston, MA as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $105,137 per year, or $50.5 per hour.

Senior IT Epic Analyst - Ambulatory Clinical Applications

Boston Children's Hospital

Boston, MA • On-site, Remote

$99K - $158K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

Senior IT Epic Analyst

Position Summary
Serves as a senior Epic analyst within the Ambulatory Clinical Applications team, with a significant focus on Epic Willow Ambulatory and Inventory, while also supporting EpicCare Ambulatory and related ambulatory clinical applications, including Epic and third-party integrated systems. This role partners with operational, clinical, pharmacy, revenue cycle, vendor, and technical stakeholders to design, configure, test, implement, support, and optimize solutions that improve ambulatory workflows and advance organizational priorities.
The ideal candidate has strong Epic build and troubleshooting experience, can work across application boundaries, and is comfortable supporting both day-to-day operational needs and broader optimization efforts. Experience with Willow Ambulatory and/or Inventory is strongly preferred, but the role is intended to provide flexible ambulatory optimization and support capacity rather than function as a single-application position

Key Responsibilities

  • Serve as the primary Epic application expert, supporting complex clinical, operational, and revenue cycle workflows.

  • Independently manage application design, build, configuration, testing, implementation, and ongoing support activities.

  • Analyze business and operational requirements, identify root causes of complex issues, and recommend effective technical solutions.

  • Lead troubleshooting efforts for advanced application, integration, and workflow issues spanning multiple systems.

  • Design, configure, and maintain Epic functionality, including enhancements, new implementations, and system optimizations.

  • Coordinate integrations between Epic, third-party vendors, and internally developed applications.

  • Support software upgrades, release management, testing, and ongoing system maintenance.

  • Develop and maintain documentation, workflows, testing scripts, and training materials.

  • Collaborate with cross-functional teams to ensure successful project delivery and adoption of new functionality.

  • Provide technical leadership, mentor junior analysts, and contribute to departmental best practices.

  • Communicate project status, risks, and recommendations to stakeholders and leadership.

  • Participate in user training and support activities as needed.

Qualifications

  • Bachelor's degree required; equivalent education and experience may be considered.

  • Epic certification preferred or willingness to obtain certification.

  • Minimum 3 years of Epic application support, implementation, or build experience.

  • Experience performing moderately complex Epic configurations, enhancements, and integrations.

  • Strong analytical, troubleshooting, and problem-solving skills.

  • Experience working directly with end users, operational teams, and leadership.

  • Ability to develop training materials and educate system users.

Preferred Qualifications

  • 5+ years of Epic application support and build experience.

  • Experience supporting healthcare operations such as revenue cycle, patient scheduling, billing, finance, or clinical workflows.

  • Experience integrating Epic with third-party systems and applications.

  • Prior experience as an Epic or EHR super-user.

  • Demonstrated ability to lead projects, influence stakeholders, and drive process improvements.

Core Competencies

  • Epic application expertise

  • Healthcare IT systems and integrations

  • Workflow analysis and optimization

  • Project leadership and implementation

  • Advanced troubleshooting and problem resolution

  • Stakeholder communication and collaboration

  • User training and support

The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

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