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Epic Activation Support Jobs (NOW HIRING)

Epic Games

Partnerships Director - Talent

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support, and streamlined partner communication * Collaborate with Epic teams to identify, pitch ... involved in licensing activations * Entrepreneurial self-starter who represents Epic with ...

Epic Games

Senior Systems Designer, Progression

Cary, NC · On-site

$94K - $101K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it ... supporting key activations * Drive collaborative and iterative live design to prototype quickly ...

Guideway Care

Senior Patient Activation Specialist

$15 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Senior Medical Contact Center Agent Guideway Care is The Patient Activation Company™. We don't ... e.g., CxOne, Epic, Athena, ECW). * Team leadership or support experience. Assisting with ...

Medical University of South Carolina

Summary The Regulatory Post-Activation Coordinator will be supporting the day-to-day coordination ... Will support the request to EPIC and initiate monitor reviews within eReg. Files all monitor visit ...

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Epic Activation Support information

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How much do epic activation support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for epic activation support in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.76 per hour, depending on experience, location, and employer.

What is an Epic Activation Support?

An Epic Activation Support job involves assisting healthcare providers and staff during the go-live phase of implementing Epic Systems, a widely used electronic health record (EHR) software. Support personnel help end-users navigate the system, troubleshoot issues, and ensure a smooth transition with minimal disruption to patient care. This role requires strong communication skills, familiarity with Epic software, and the ability to provide hands-on training and guidance.

What are the key skills and qualifications needed for Epic Activation Support?

To thrive as an Epic Activation Support specialist, you need strong troubleshooting abilities, familiarity with healthcare workflows, and a background in health IT or related fields. Experience with the Epic electronic health record (EHR) system and certifications such as Epic Credentialed Trainer or Epic Support Analyst are highly valued. Excellent communication, customer service orientation, and the ability to stay calm under pressure are standout soft skills in this position. These competencies are essential for resolving user issues efficiently and supporting successful Epic go-lives in healthcare settings.

What are common challenges faced by Epic Activation Support professionals during a hospital's go-live period?

Epic Activation Support professionals often encounter challenges such as managing large volumes of end-user questions, troubleshooting system access issues, and providing on-the-spot training for clinical or administrative staff during go-live events. The fast-paced nature of a go-live requires quick thinking, a calm demeanor, and effective communication skills to address problems as they arise. Working collaboratively with Epic analysts, IT teams, and hospital staff is crucial to ensure seamless adoption and minimal disruption to patient care. Adapting to different user experience levels and staying organized under pressure are key to succeeding in this dynamic environment.

What are the most commonly searched types of Epic Activation Support jobs?

The most popular types of Epic Activation Support jobs are:

What job categories do people searching Epic Activation Support jobs look for?

The top searched job categories for Epic Activation Support jobs are:

Epic Activation Support jobs near you
Infographic showing various Epic Activation Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,897 per year, or $23.5 per hour.

Epic Hospital Billing Analyst- Consultant-Project

Deloitte

Rosslyn, VA • Hybrid

$54K - $72K/yr

Full-time

Posted 29 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

44th of 150 rated financial services

Job description

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Hospital Billing professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Hospital Billing Analyst will be a primary member of the Epic support team. This role is a hybrid role. PTM Epic Hospital Billing Professionals will support/coach/advise our Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.

Work you'll do/Responsibilities
  •   Demonstrate in-depth knowledge of Epic Certifications required
  •  Exhibit meticulous attention to detail in all aspects of project delivery, ensuring that work is executed with precision and in alignment with  established guidelines and quality standards
  • Provide Epic design, build, and testing expertise and experience for assigned Epic module
  • Follow guidelines for complex to critical issue handling and ensure that the team follows them
  • Manage application enhancements, break-fixes, standard applications changes and maintenance activities
  • Attend team meetings to discuss team and project related activities, work tasks, and issues
  • Responsible for work assignment & prioritization across shores
  • Coordinate with the offshore team for continuity of build, deployment and support
  • Conduct ongoing system build and configuration for assigned Epic module
  • Develop, support and maintain all required system design and build documents and other system documentation
  • Complete specific team task activities as outlined in the project work plan and other job-related duties as assigned
  • Drive discussions with business and functional analysts to understand the business requirements
  • Create and maintain regular status reports and provide verbal and written status to project managers and project leadership, as required
  • Anticipate, prepare and escalate upcoming issues/risks
  • Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members.
  • Identify problems to reduce recurring incidents and identify improvement opportunities               


The Team 

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.


Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications

Required:

  •         Current Epic Hospital Billing Certification
  •       3+ years of experience with required module(s) development & application maintenance
  •           3+ years of experience in healthcare operations, clinical environment, or healthcare setting
  •          Solid analytical and critical thinking skills
  •          Ability to identify issues, prioritize and problem solve to resolution
  •          Superior communication and customer service abilities
  •         Team player with the willingness/ability to work in a collaborative environment
  •      Perform build activities in Epic Resolute Hospital Billing modules
  •      Analyze workflows, propose and implement improvements using Epic tools and personalization features
  •      Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  •      Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  •          Familiarity with Epic Hyperdrive build environment
  •           Experience with all aspects of testing lifecycle - unit, system, integrated testing

Preferred

          Additional Epic Certifications, such as Contracts, Claims/Remits, etc.

          Analytical/ Decision Making Responsibilities

          Analytical ability to manage multiple projects and prioritize tasks into manageable work products

          Can operate independently or with minimum supervision

          Excellent Written and Communication Skills

          Ability to deliver technical demonstrations


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71000 to $112000.

Qualifications:

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Hospital Billing professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Hospital Billing Analyst will be a primary member of the Epic support team. This role is a hybrid role. PTM Epic Hospital Billing Professionals will support/coach/advise our Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.

Work you'll do/Responsibilities
  •   Demonstrate in-depth knowledge of Epic Certifications required
  •  Exhibit meticulous attention to detail in all aspects of project delivery, ensuring that work is executed with precision and in alignment with  established guidelines and quality standards
  • Provide Epic design, build, and testing expertise and experience for assigned Epic module
  • Follow guidelines for complex to critical issue handling and ensure that the team follows them
  • Manage application enhancements, break-fixes, standard applications changes and maintenance activities
  • Attend team meetings to discuss team and project related activities, work tasks, and issues
  • Responsible for work assignment & prioritization across shores
  • Coordinate with the offshore team for continuity of build, deployment and support
  • Conduct ongoing system build and configuration for assigned Epic module
  • Develop, support and maintain all required system design and build documents and other system documentation
  • Complete specific team task activities as outlined in the project work plan and other job-related duties as assigned
  • Drive discussions with business and functional analysts to understand the business requirements
  • Create and maintain regular status reports and provide verbal and written status to project managers and project leadership, as required
  • Anticipate, prepare and escalate upcoming issues/risks
  • Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members.
  • Identify problems to reduce recurring incidents and identify improvement opportunities               


The Team 

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.


Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications

Required:

  •         Current Epic Hospital Billing Certification
  •       3+ years of experience with required module(s) development & application maintenance
  •           3+ years of experience in healthcare operations, clinical environment, or healthcare setting
  •          Solid analytical and critical thinking skills
  •          Ability to identify issues, prioritize and problem solve to resolution
  •          Superior communication and customer service abilities
  •         Team player with the willingness/ability to work in a collaborative environment
  •      Perform build activities in Epic Resolute Hospital Billing modules
  •      Analyze workflows, propose and implement improvements using Epic tools and personalization features
  •      Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  •      Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  •          Familiarity with Epic Hyperdrive build environment
  •           Experience with all aspects of testing lifecycle - unit, system, integrated testing

Preferred

          Additional Epic Certifications, such as Contracts, Claims/Remits, etc.

          Analytical/ Decision Making Responsibilities

          Analytical ability to manage multiple projects and prioritize tasks into manageable work products

          Can operate independently or with minimum supervision

          Excellent Written and Communication Skills

          Ability to deliver technical demonstrations


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71000 to $112000.

Education:Bachelor's DegreeEmployment Type:

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