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Epic Activation Support information

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How much do epic activation support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for epic activation support in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.76 per hour, depending on experience, location, and employer.

What is an Epic Activation Support?

An Epic Activation Support job involves assisting healthcare providers and staff during the go-live phase of implementing Epic Systems, a widely used electronic health record (EHR) software. Support personnel help end-users navigate the system, troubleshoot issues, and ensure a smooth transition with minimal disruption to patient care. This role requires strong communication skills, familiarity with Epic software, and the ability to provide hands-on training and guidance.

What are the key skills and qualifications needed for Epic Activation Support?

To thrive as an Epic Activation Support specialist, you need strong troubleshooting abilities, familiarity with healthcare workflows, and a background in health IT or related fields. Experience with the Epic electronic health record (EHR) system and certifications such as Epic Credentialed Trainer or Epic Support Analyst are highly valued. Excellent communication, customer service orientation, and the ability to stay calm under pressure are standout soft skills in this position. These competencies are essential for resolving user issues efficiently and supporting successful Epic go-lives in healthcare settings.

What are common challenges faced by Epic Activation Support professionals during a hospital's go-live period?

Epic Activation Support professionals often encounter challenges such as managing large volumes of end-user questions, troubleshooting system access issues, and providing on-the-spot training for clinical or administrative staff during go-live events. The fast-paced nature of a go-live requires quick thinking, a calm demeanor, and effective communication skills to address problems as they arise. Working collaboratively with Epic analysts, IT teams, and hospital staff is crucial to ensure seamless adoption and minimal disruption to patient care. Adapting to different user experience levels and staying organized under pressure are key to succeeding in this dynamic environment.

What are the most commonly searched types of Epic Activation Support jobs?

The most popular types of Epic Activation Support jobs are:

What are popular job titles related to Epic Activation Support jobs?

For Epic Activation Support jobs, the most frequently searched job titles are:

Epic Activation Support jobs near you
Infographic showing various Epic Activation Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $48,897 per year, or $23.5 per hour.

Epic Application Analyst Resolute Hospital Billing I - IV

State College, PA • On-site

Socket.dev
Network Security • 1 - 10 employees
Learn more about Socket.devexternal

$46K - $62K/yr

Other

Posted 2 days ago

New

Job description

POSITION SUMMARY

The Epic Resolute Hospital Billing Analyst initiates the implementation, builds, and modifies of the application, and collaborates with key stakeholders, end-users, vendors and application team members to optimize the application’s configuration, function, and access. Utilizing knowledge of charging and billing operations, the Resolute Hospital Billing Analyst will lead, coordinate, review, analyze, and maintain Epic systems, including specification gathering, configuration, testing, modification, activation and ongoing support.


MINIMUM REQUIREMENTS
Education

  • Bachelor’s degree in Information Technology or equivalent combination of education and experience.

  • Epic Certifications in one or more Epic applications (required within 90 days of hire)


Experience

  • Familiarity with legal requirements and operational policies related to patient and family privacy practices

  • EHR Configuration and Build Experience


Knowledge, Skills, Abilities

  • Knowledge of system development methodology and principles of project management.

  • Ability to analyze and solve problems.

  • Technical knowledge and understanding of billing systems.

  • Ability to communicate effectively with staff.

  • Ability to set priorities and manage time effectively.


License/Certification/Registration

  • None required


SUPERVISION RECEIVED

Receives minimal supervision from the Manager, Epic Revenue Cycle Applications


SUPERVISION GIVEN

None


Why Mount Nittany Health?

At Mount Nittany Health, we provide high-quality patient care with a unique combination of the latest in clinical technology and compassionate medical professionals. We are committed to improving both the quality and availability of healthcare in our region and seek to hire only the best to support the communities we serve.

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